ic plan - ida | international desalination...
TRANSCRIPT
STRA
TEGIC
PLA
N
Research & Development Committee
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 2 of 44 The Advisor Team 2011
Executive Summary
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 3 of 44 The Advisor Team 2011
Executive Summary
The Research and Development Committee of the International Desalination
Association is going through major transformation to achieve an ambitious vision by
developing a strategy that clearly articulate the road map for the committee over
the next three years. The committee has adopted a strategy that focuses on the
customers of the IDA and build the committee strategy to match the strategic
direction of IDA.
Research and development centres, end users, desalination industry are the main
customers of the committee. The focus on the customers will involve but not limited
to the following strategic objectives:
Increasing the number of R&D centres joining IDA.
Increasing the number of clients seeking R&D services and consultation.
Increase direct financial R&D project support.
Increase direct facilitation of R&D project support.
Increase customer satisfaction with the services provided.
The above main strategic objective were derived from the mission of the committee
and toward achieving the committee’s vision stated in this report.
The driver behind achieving the challenging objective of IDA R&D is to enhance the
way the committee provide the services to their clients and to have active
participation from the IDA members.
The following report detailed the full approach of articulating the strategic plan for
the IDA-R&D committee and the business plan for the next three years and the
operating plan for the next year.
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 4 of 44 The Advisor Team 2011
TABLE OF CONTENT
Section 1: Introduction And Project Description……………………….Page 03
Section 2: Stages Of Preparing The Strategic Plan………….………….Page 06
Section 3: Current Situation……………………………………………………...Page 08
Section 4: Vision & Mission ……………………………………………...........Page 13
Section 5: Strategies ………………………………………………..……………...Page 16
Section 6: Objectives & Strategy Map ………………………………………Page 18
Section 7: Measurements …………………………………………………………Page 24
Section 8: 2011 Operational Plan……………………………………………...Page 39
Section 8: 2011 – 2013 Business Plan………………………………………..Page 41
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 5 of 44 The Advisor Team 2011
Introduction And Project Description
Objective of the project
Scope of work
Methodology
Deliverables
Section
1
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 6 of 44 The Advisor Team 2011
INTRODUCTION AND PROJECT DESCRIPTION
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 7 of 44 The Advisor Team 2011
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 8 of 44 The Advisor Team 2011
Stages Of Preparing The Strategic Plan
The general mythology for the preparation of the strategic plan is based on the
balances scoreboard methodology using the six steps methods.
Section
2
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 9 of 44 The Advisor Team 2011
STAGES OF PREPARING THE STRATEGIC PLAN
The diagram below describes the methodology that will be followed to articulate the
strategy for IDA R&D committee.
Current Situation
Vision & Mission
Strategies
Objectives
Measures
Initiatives
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 10 of 44 The Advisor Team 2011
Current Situation
The current situation was adopted for the IDA strategic plan 2008-2013 with minor modifications.
Section
3
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 11 of 44 The Advisor Team 2011
CURRENT SITUATION
The following SWOT is from the IDA Strategic Plan 2008-2013 – Seamonds
& Company. It was used as a reference to the IDA R&D committee
members to comment on its contents..
STRENGTHS
Currently the leading desalination association worldwide
Huge reservoir of knowledge/experience within the organization
Global presence/representation
Dedicated focus on desalination and water reuse
Established reputation (brand equity)
Active, dedicated, senior-level directors
Director involvement on regional/international basis ok
Knowledgeable, experienced, committed staff partial
Strong Constitution preserved by strong directors not necessarily a strength
Strong industry relationships
Solid membership base (numbers and geographic representation)
Successful events, World Congress certainly
Diversity of activities
Strong affiliate network
Financial security
Nimble meaning
Educational programs (scholarship, Fellowship)
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 12 of 44 The Advisor Team 2011
CURRENT SITUATION
WEAKNESSES
Lack of stated vision to guide future direction
Limited visibility to media, non-industry constituents
No R&D or proactive outreach to debunk myths and improve desalination
technologies and image
Desalination focus is limiting (include water reuse)
Need younger people to get involved with the industry and with IDA
Increasing average age of Directors
Long term Board or Director membership limits new blood
Not flexible, structure not always easy to move
Collaboration with other associations needs better definition and process
Until recently, no dedicated affiliate relations program
Little participation from academia
Diversity and geographic spread of members
“Too Middle East oriented, too commercially oriented”
Need for clarification and training of IDA spokesperson(s)
Lack of proactive membership solicitation
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 13 of 44 The Advisor Team 2011
CURRENT SITUATION
OPPORTUNITIES
Explosion of interest and growth in desalination
More acceptance in countries/regions outside Middle East; shows
desalination is appropriate all over the world
Growing need for water reuse, opens up opportunities for IDA to get involved
Market growth, Third World’s need for new water
Development of new desalination technologies
Efforts by desalination industry to address cost, sustainability, environmental
issues
IDA can build on established reputation, expertise and excellent
industry/governmental contacts
The need for R&D, studies, standards, guidelines, collaborations, all of which
IDA could drive
Opportunity to leverage academic potential within IDA
Expand membership to related fields, e.g., power, policy, finance, environment, biology/chemistry
Implementation of proactive public relations program; educate the media,
public and influencers; capitalize on growing interest from the media
Increased public awareness of water issues due to climate change, water
scarcity
Growing recognition that conservation alone is not the answer to water
scarcity
Create regional activities to involve human resources unable to participate at
global level
Industry desire to consolidate events
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 14 of 44 The Advisor Team 2011
CURRENT SITUATION
THREATS
Areas of interest are getting blurred – other organizations are paying closer
attention to desalination
More organizations mean more choices for potential members
Some organizations have deeper pockets than IDA
Concern over environmental/cost/energy issues could limit desalination
growth
Low participation from academia
Commitment to research from organizations such as Water Reuse Foundation
(raises their profile)
Affiliate relationships – affiliates might deliver more value locally
Affiliates trying to establish independent identities
IDA has not proactively establishing itself as leading industry influencer both
within the industry and to governments, academicians, other associations
Too many conferences – need to decide where to spend the money
Becoming, or appearing to become, too commercial
Not being able to change fast enough
Attacks by uninformed environmentalists, misinformation/misperceptions
about desalination
People can interconnect directly without the need of IDA
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 15 of 44 The Advisor Team 2011
Vision & Mission
Vision: Where we want to be Mission: Why do we exists
Section
4
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 16 of 44 The Advisor Team 2011
VISION & MISSION
VISION
IDA R&D Committee will be the global platform for
research and development in water desalination
and water reuse.
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 17 of 44 The Advisor Team 2011
VISION & MISSION
MISSION
IDA R&D Committee is one of the International
Desalination Association committees to promote
and encourage research and development in
water desalination and water reuse for R&D
centres, end user and the water industry through
awareness , dissemination of information,
providing consulting services and facilitating
research project funding.
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 18 of 44 The Advisor Team 2011
Strategies Map
The strategic map describes the road map for IDA R&D committee toward achieving the committee’s vision.
Section
5
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 19 of 44 The Advisor Team 2011
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 20 of 44 The Advisor Team 2011
Objectives
Strategy Objective
Customer Perspective
Internal Processes Perspective
Innovation , Learning & Growth Perspective
Financial Perspective
Section
6
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 21 of 44 The Advisor Team 2011
Strategy Objectives
OBJECTIVE Customer Perspective
1 Increase Number of R&D centres joining IDA through R&D IDA
2 Increase Number of Clients seeking R&D IDA services/consultation
3 Increase Direct financial R&D project support
4 Indirect facilitation R&D project support
5 Increase Customer satisfaction
Internal Processes Perspective
6 Enhancing Support services Process
7 Enhancing funding process
Innovation , Learning & Growth Perspective
8 Increase innovative contribution
9 Increase members motivation
Financial Perspective
10 Increase R&D funding
11 Increase Cost saving/avoidance in the water desalination and water reuse industry
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 22 of 44 The Advisor Team 2011
OBJECTIVES
OBJECTIVE DEFINITION MEASURE
Cu
stom
er P
ersp
ective
Increase Number of R&D centres joining IDA through R&D IDA
By this objective R&D IDA aims to build a strong and vast network of R&D centre around the world and attract them to join IDA and support research and development activities of R&D IDA. This objective reflects the capability of R&D IDA in attracting R&D centres around the world toward their vision and mission.
% of increase in Number of centres
Increase Number of Clients seeking R&D IDA services/consultation
By this objective R&D IDA aims to increase the number of customers seeking the direct or indirect support of R&D IDA. This objective reflects the capability of R&D IDA to build a reliable reputation in the water desalination and reuse industry that will attract customers to seek their support.
% of increase in Number of customers seeking support
Increase Direct financial R&D project support
By this objective R&D IDA aims to support R&D activities by direct financial support form the fund raised. This objective reflects the direct financial contribution of R&D IDA in the research and development.
% increase in fund for direct support
Indirect facilitation R&D project support
By this objective R&D IDA aims to facilitate R&D activities among the IDA members without financial support. This objective reflects the capability of R&D IDA to facilitate and direct the R&D activities to achieve the optimum outcomes to the industry.
% increase in Number of direct (non-financial) research support
Increase Customer satisfaction
By this objective R&D IDA aims to increase the level of satisfaction of their customers through the high quality and professional services that are offered to their customers. This objective reflects the capability of R&D IDA in building a strong relation with their customer to meet or even exceed their expectations.
Customer Satisfaction Survey results
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 23 of 44 The Advisor Team 2011
OBJECTIVES
OBJECTIVE DEFINITION MEASURE
Inte
rnal P
rocesses P
ersp
ective
Enhancing Support services Process
By this objective R&D IDA aims to excel at the process of providing suburb services to their customers in terms of nonfinancial support services. This objective will be gagged by the customer satisfaction.
Time required to completing a support service process.
Enhancing funding process
By this objective R&D IDA aims to excel at their funding process to their customers. This objective reflects the capability of R&D IDA in optimizing (streamlining) their funding process to their customers to achieve operation excellence.
Time required to completing a funding process.
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 24 of 44 The Advisor Team 2011
OBJECTIVES
OBJECTIVE DEFINITION MEASURE
Inn
ovatio
n , le
arnin
g & gro
wth
pe
rspe
ctive
• Increase
innovative contribution
By this objective R&D IDA aims to encourage and support innovation process among the members by supporting the evaluation of innovative ideas and direct the industry toward added value innovative ideas that will achieve IDA ultimate vision and mission, also to increase innovative contribution of their members. This objective reflect the positive contribution of the members in initiating and developing new innovative ideas that will improve the desalination and water reuse process for the industry.
Number of innovative ideas supported by R&D IDA
Number of ideas evaluated by R&D IDA (evaluation or funding)
• Increase members motivation
By this objective R&D IDA aims to introduce non-financial incentive programs for the committee members (current & new) to achieve the committee and IDA strategic objectives
Number of incentive programs per member
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 25 of 44 The Advisor Team 2011
OBJECTIVES
OBJECTIVE DEFINITION MEASURE
Finan
cial persp
ective
Increase R&D funding
By this objective R&D IDA aims to increase the amount of fund that can be raised directly or indirectly by them to support research and development. This objective reflects R&D IDA capability of raising funds to support R&D.
% increase in funding amount
Increase Cost saving/avoidance in the water desalination and water reuse industry
By this objective R&D IDA aims to contribute in cost saving /avoidance in the desalination and water reuse industry through their direct or indirect support of research and development. This objective reflects the impact of the research supported by R&D IDA in cost saving/avoidance in the water desalination and water reuse industry
% of cost saving /avoidance
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 26 of 44 The Advisor Team 2011
Measurements
The following measurement template is used to define the measures for each objective and the formula used to calculate the measures.
Section
7
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 27 of 44 The Advisor Team 2011
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 28 of 44 The Advisor Team 2011
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 29 of 44 The Advisor Team 2011
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 30 of 44 The Advisor Team 2011
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 31 of 44 The Advisor Team 2011
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 32 of 44 The Advisor Team 2011
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 33 of 44 The Advisor Team 2011
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 34 of 44 The Advisor Team 2011
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 35 of 44 The Advisor Team 2011
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 36 of 44 The Advisor Team 2011
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 37 of 44 The Advisor Team 2011
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 38 of 44 The Advisor Team 2011
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 39 of 44 The Advisor Team 2011
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 40 of 44 The Advisor Team 2011
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 41 of 44 The Advisor Team 2011
2011 Operating Plan
The operating plan is the short team plan that spans over one year to achieve the committee objectives.
Section
8
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 42 of 44 The Advisor Team 2011
No Objective Measure 2011 Operational Initiatives
1 Increase Number of R&D centres joining IDA through R&D IDA
1.1 % of increase in Number
2 Increase Number of Clients seeking R&D IDA services/consultation
2.1 % of increase in Number of customers seeking support
3 Increase Direct financial R&D project support
3.1 % increase in fund for direct support
4 Increase indirect facilitation R&D project support
4.1 % increase in Number of direct (non-financial) research support
5 Increase Customer satisfaction
5.1 Customer Satisfaction Survey results
6 Enhancing Support Services Process
6.1 Time required to completing a support service process.
7 Enhancing funding process
7.1 Time required to completing a support service process.
8 Enhancing innovation process
8.1 Number of innovative ideas evaluated by R&D IDA
8.2 Number of innovative ideas funded by R&D IDA
8.3 Number of publication
9 Increase members motivation
9.1 Number of incentive programs per member
10 Increase R&D funding
10.1 % increase in funding amount
11 Increase Cost saving/avoidance in the water desalination and water reuse industry
11.1 % of cost saving /avoidance
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 43 of 44 The Advisor Team 2011
2011-2013 Business Plan
The business plan is the long team plan that spans over three years to achieve the committee objective.
Section
8
INTERNATIONAL DESALINATION ASSOCIATION (IDA)
Page 44 of 44 The Advisor Team 2011
No Objective Measure 2011 2012 2013 Strategic Initiatives
1 Increase Number of R&D centres joining IDA through R&D IDA
1.1 % of increase in Number
2 Increase Number of Clients seeking R&D IDA services/consultation
2.1 % of increase in Number of customers seeking support
3 Increase Direct financial R&D project support
3.1 % increase in fund for direct support
4 Increase indirect facilitation R&D project support
4.1 % increase in Number of direct (non-financial) research
support
5 Increase Customer satisfaction
5.1 Customer Satisfaction Survey results
6 Enhancing Support Services Process
6.1 Time required to completing a support service process.
7 Enhancing funding process
7.1 Time required to completing a support service process.
8 Enhancing innovation process
8.1 Number of innovative ideas evaluated by R&D IDA
8.2 Number of innovative ideas funded by R&D IDA
8.3 Number of publication
9 Increase members motivation
9.1 Number of incentive programs per member
10 Increase R&D funding
10.1 % increase in funding amount
11 Increase Cost saving/avoidance in the water desalination and water reuse industry
11.1 % of cost saving /avoidance