ibm software group ® © 2007 ibm corporation unified communications and collaboration with lotus...

IBM Software Group

®

© 2007 IBM Corporation

Unified Communications and Collaboration with Lotus Sametime

Team Collaboration with Lotus Quickr

Bill LearnedInvestment Sales Speciality [email protected]

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Past is Prologue: Evolutions in People Productivity

Proprietary Client/ServerProprietary Document Formats

Multi-year Development Cycles

Focus on Email and DocumentsPersonal Productivity

Stand Alone UseFocus on Authoring Tool1995:

Personal Productivity

2000: Team Productivity

2005: Organizational

Productivity

•Relationships & Communities•Collective knowledge•Power of the network•Open standards•Speed•Focus on People

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A successful organization will be one that is able to truly run their business in real time.

Access to people and information

Real-timeBusiness

High

Low

Flexibility and speedof communications

Low High

Presence

Instant Messaging

Web Conferencing

Mobile Access

IM Federation

VoIP

Telephony

Video

Customization

Application integration

Social, Community & Expertise

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IBM Lotus® Sametime® is the solution that can best help you run your business in real time.

Instant Messaging

Presence Awareness

Web Conferencing

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Let’s take a look….

Instant Messaging

Presence Awareness

Web Conferencing

Demo

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Creating real-time applications and accessing data in real time

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Lotus Sametime 7.5.1 – Microsoft Office Integration : Outlook

Command Buttons

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Sametime in Microsoft Office Applications

(Prototype UI)

Subject to change

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Lotus Sametime 7.5 software offers a redesigned Web conferencing user experience

Tabs for major controls

Updated status bar

Common actions on the toolbar

New icons

Resizable sections

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The Sametime GatewayIBM Lotus Sametime Gateway lets you connect your IBM Lotus Sametime instant messaging community with external communities, including other Lotus Sametime and public instant messaging communities, such as AOL®, AIM®, ICQ®, and Apple® iChat™ as well as Google Talk service and the Yahoo! Messenger community.

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New Lotus Sametime 7.5 mobile device support

Included at no additional charge for users with a valid Lotus Sametime license

Greatly expanded capabilities beyond what IBMLotus Sametime Everyplace® currently offers

Support across variety of platforms and devices Microsoft Windows Mobile 2003

• e.g., HP iPaq H6315 Microsoft Windows Mobile v5

• e.g., Sprint / HTC 6700, HP iPAQ hx2790, Dell Axiom x51v, Motorola Q (Smartphone)

RIM Blackberry (4.0+ RIM platform)

• e.g., Blackberry 8700, Blackberry 71xx, Blackberry 72xx/77xx

Nokia Enterprise Eseries

• e.g., Nokia Enterprise Eseries. Devices include Nokia E60/E61/E62/E70.

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Unified Communications Integration

Enabling a single UC2 experience for Sametime customers. Out-of-the-box connectivity to major telephony systems. Communicate directly from PC through the corporate PBX or public

telephone lines over extension APIs and standards (SIP, CSTA)

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Click-to-talk, Click-to-see

Web Conf IntegrationClick-to-call,Click-to conference

Lotus Sametime 7.5.1 Business Partner Solution Integration

Sametime UC2 Capabilities

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Unified Communications – Click to Call : DEMO

Demo

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Unified capabilities – from multiple partners

Capability Partners demoing or shipping solutions

Click to Call, Click to conference

Aggregated Telephony Presence

Call Management

Multipoint video integration

Softphone integration

Web conferencing audio integration

Web conferencing audio/meeting scheduling

Unified Messaging for N/D

Unified Messaging for Sametime

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Leading application developers and software vendors are Leading application developers and software vendors are building solutions on Lotus Sametime 7.5building solutions on Lotus Sametime 7.5

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Why?Some Examples

Enable remote workers – expand your business coverage

Conduct design sessions for new products between offices without flying

Conduct meetings with dispersed teams over web conferencing

Improve customer service by cutting time to answers, reducing phone time and increasing customer satisfaction

Address telephone and travel costs

Some questions to ask

Innovation – Is innovation critical to your success?

Cycle Time and Speed - Is your response or cycle time and associated quality a competitive advantage?

Do you need more than a consumer based solution?

Are Security, Rich Feature/Function, Cross Platform, Extensibility and a Global Reach important?

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Why is team collaboration important ?

Who does not want to ...Quickly find the most recent copy of a file to update it, share it, and distribute it to the right people ?

Get up-to-date information about a project at anytime ?

The costs of poor team collaboration are substantialInconsistent information and lost productivity

Missed opportunities & competitive costs, etc...

Time is running out: the business environment is changingEnterprises need to adapt to a globally connected world

A workforce in transition –with the new “milennials” - provides new challenges

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Introducing IBM Lotus QuickrMost complete set of connectors to desktop applications and an open connector architecture for developers

Rich collaborative content and team services integrated with entire IBM portfolio

Out-of-the-box business templates leveraging composite application support

Integration with Lotus Domino and JCR content stores initially, and plans for IBM FileNet P8 support, providing comprehensive, scalable end-to-end content management options

Fastest way to share everyday business content with your teams…

Shared Content

TeamWorkspaces

WorkflowAnywhere Anytime

WikisTeam Blogs

Business templates

Quickr content stores

Lotus Domino IBM JCR FileNet * IBM CM * Other

* - Requires separate purchase & supported after initial Lotus Quickr release

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Lotus Quickr - Functional Overview

Shared Content

TeamWorkspaces


WikisTeam Blogs

Business templates


Lotus Domino IBM JCR FileNet * IBM CM * Other

* - Requires separate purchase & supported after initial Lotus Quickr release

Library management, check in & out, version control, views, security, custom meta-data for a variety of business content types

A collection of reusable collaborative components (libraries, calendars, tasks, blogs, lists, Web content authoring...) to build powerful applications

Offline services, extranet access, versatile portlets, to expand and facilitate collaboration

Self-service, customizable team sites with an extensible infrastructure (membership mgmt, search capabilities), that support a full team lifecycle

Templates for immediate out-of-the-box value and support of common business processes, including project mgmt, wikis, blogs, innovation...

Work flow for document routing and dynamic applications

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Quickr

Demo

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Client Connectors: Key Benefits Share and Manage your content easily

Don’t interfere with the way people work: collaborate from MS Office, Explorer and Sametime

• No need to open and navigate in a new browser window Use drag and drop Complex actions are natively integrated into the tools using consistent

menus• Edit, read previous versions, workflow, and more later

Support different versions of SW• Notes 7.0 & 8.0, Office XP & 2007

Lotus Notes connector to collaborate out of the inbox Replace attachments with links “Reminder” prompt encourages participation Benefits:

• Reduce file sizes• Remove confusion (always access the latest version)• Facilitate collaboration (ex: for new team members)

Drag & drop of email attachments directly into Quickr folders - and vice versa (Notes 8.0)

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Lotus Notes Connector

Open and save attachments into library or team workspace

Replace e-mail attachments with shared links

Integrated into file menus and “right click”

“Reminder” prompt encourages participation

Supports Lotus Notes 7 & 8!

implicity

Helps reduce e-mail attachments, content duplication, and “version anxiety”…

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Microsoft Office Connector

Open and save documents into library or team workspace

Assign document properties (meta-tags)

Integrate with workflow for approval routing

Use your editor of choice (no forced upgrade)

Microsoft Office XP, 2000, 2003…IBM Productivity Editors

Facilitates collaborative document authoring and version management…

Also available for IBM

Productivity Editors with ODF support

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Lotus Sametime Connector

Navigate content through a simple tree interface

Drag and drop from local system to libraries and team workspaces

Integrated action menu

Quick contextual access to shared documents

Provides easy access to shared content right from real-time client …

Send links in chats

Invite colleagues to download the connectors

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Microsoft Windows Explorer ConnectorMakes it easy and natural to move content to collaborative environment…

Navigate content through familiar tree interface

Drag and drop content from local system to libraries and team workspaces

Integrated action menu

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Components for managing projects, including:

Document libraries

Team calendar and milestones

Lists for managing structured content

Discussions forums, blogs, & wikis

And more...

Self-service with a step-by-step guide to set up the places

Team workspacesEasily create online places for projects and teams

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Additional Highlighted Features

Consume and Integrate Feeds into Places Feed reader portlet component can be integrated into team spaces Allows to consume Atom or RSS content from external sources and display it in the context of

team spaces It is also possible to use external feed readers by subscribing to feeds produced by team

spaces components

Team Calendar (Lotus Quickr 8.x) Team calendar for posting events and milestones with daily, weekly, and monthly

views Scoped to place, team members are considered invitees to all team events posted Basic iCal notifications to members (invite, update, cancellation, reschedule)

Offline Access (Domino Version) Same experience offline as online Takes the entire place offline, not just content libraries

Easily Include Extranet Users Search

Out-of-the-box Search and Advanced Search within Quickr Places (Includes full text search)

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Subset of Quickr 8.x standard functions

Initially only for Lotus Domino services

Streamlined experience for fast & easy document sharing and access

Replacement of shared network drives with added security and flexibility

Not a personal archiving systemNot a full collaboration environment. It does not have team spaces (team calendar, discussion threads, etc.) and full content management (ex: granular access control)

Function:Public, shared content, no granular ACLClient connectors (Notes, Office, Sametime, Explorer)All content accessible through Atom feeds and URL addressablePlace size quotas

Easy to manage and set-up

Lotus Quickr Personal Edition (PE)

There is NO CHARGE for PE for currently licensed Lotus Notes & DWA customers

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Lotus Quickr and Lotus Connections: a perfect combination

Shared Content

TeamWorkspaces


WikisTeam Blogs

Business templates


Profiles

Blogs

Communities

Bookmarks

Activities

Connect team members to their profiles for expert location

Connect places and communities to support rich collaboration

Add place content to an activity

Grow an activity to a place

Spawn-off activities from a place

Tag content, events, wiki pages, tasks, etc... for more accurate searching and retrieval

Complement Quickr contextual team blogs with personal blogs

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Getting Started is Simple

Express Installation of the server in about an hour In either a Domino or a J2EE deployment

Connectors are self-provisioned and install in about a minute

“setup” .. or silent install

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More QuestionsAre teams, and their ability to innovate and effectively manage content critical to your business?

Does re-using content created by individuals and teams provide value?

What would the ability to leverage your existing productivity tools mean to your organization?

“WPP…looked at all its employees…as a vast pool of individual specialists who could be assembled horizontally into collaborative teams, depending on the unique demands of any given project. And that team would then become a de facto new company…”

Thomas L. Friedman, The World is Flat

Management models of the future will need to contend…with how to orchestrate a complex and changing network of individuals within and outside the boundaries that previously defined “the enterprise”…

Global Innovation Outlook 2.0 March 2006

External collaboration is indispensable. CEOs stressed the overwhelming importance of collaborative innovation – beyond company walls. Business partners and customers were cited as topsources of innovative ideas … Source: 2006 IBM Global CEO Survey

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Thank You!Thank You!