ibm sametime polycom integration
TRANSCRIPT
Polycom® UC Solution for IBM® Sametime® and Lotus Notes®
SOCIAL COLLABORATION
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Polycom – IBM Strategic Partnership Overview Social Business and UC Changing Business Culture Polycom and IBM Collaboration Solutions Polycom and Partner Professional Services Sales Tools
Solution Launch for IBM Sametime IntegrationAgenda
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The Polycom – IBM Alliance OverviewIBM: A Polycom Open Collaboration Network Partner
Video and voice market leadership
Open, standards-based solutions
Strong enterprise market presence
Voice and video innovator
Recognized global business and innovation
leader
Leader in Enterprise IM and Presence market
Leading network consulting and integration company
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Polycom and IBM Strategic Partnership
IBM and Polycom have teamed to deliver UC Everywhere by enabling IBM’s Social Business applications to connect people from any device regardless of location
This solution integrates the power of IBM with Polycom's award-winning UC collaboration solutions that help people and companies do more with less and achieve better business results
Winner of Lotus Award 2011
Enhancing Business Value through UC2 Solutions
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SOCIAL BUSINESS AND UC CHANGING BUSINESS CULTURE
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People are looking for collaborative solutions
• Separate IM, voice, video, and data networks make communication and collaboration difficult
• Finding subject matter experts (SMEs) and communicating with them via email creates big human latency
• Workflow is interrupted as we move from one interface to another Organizations are looking to cut cost and increase worker
productivity
• Low productivity due to inefficient communications with customers, partners, and employees
• High cost of supporting disparate communications networks,
• High cost of travel and downtime
Customer Pain Points
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IBM Sametime Meets Polycom VideoGet SOCIAL and work from ANYWHERE, using ANY DEVICECollaboration now part of business processes
Businesses can implement unified collaboration solutions that spans across mobile and web client, desktop, conference rooms, providing users location liberation and seamless user experience
Provides users with simple-to-use video solution across entire organization
Integrated with social business tools and applications
Removes artificial barrier of communication and empowers users with real-time collaboration
Enables rich collaborative environments
Achieves faster and better business results
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Platform Integration: IBM and Polycom
Core Networking & Security
Polycom® RealPresence™ Platform
Software for secure video capture, content
management, administration and
delivery
Software that easily and securely connects video
participants in and outside the firewall and
optimizes for a best collaboration experience
Software for multi-tenancy and massive
scale, redundancy and resiliency – up to 25,000
concurrent calls and 75,000 devices
Software to centrally manage, monitor and
deliver video collaboration across
your organization
SocialIM/Presence Call ControlVideo
Collaboration Mobility
Services
Software for multipoint video, voice and
content collaboration that connects the most
people at highest quality and lowest cost
Polycom RealPresence Media Manager
PolycomRealPresence
Secure Access Manager
Polycom RealPresence
Virtualization Manager
DMA
Polycom RealPresence Resource Manager
CMA
Polycom RealPresence Collaboration Server
RMX
Web Conferencing Other Apps?
AccordentVBP
IBM® SametimeLotus Notes®
calendar integration
IBM Connections
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Integration with Social Application
Through social application such as Connections, communities of shared interests and expertise are formed.
People can find SMEs through blogs, communities, wikis, and profiles, and forums, see the presence status, and then start communicating to the person via IM, and escalate to voice or video
Polycom extends this experience into conference devices
Reduces human latency and maximizes knowledge assets through social business networking and real time collaboration
Through Sametime integration to social applications, Polycom video solution can be accessed from within application page
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Sametime plug-in allows users to communicate from within email (Lotus Notes, MS Outlook) and other business productivity applications,
Communication is part of business processes
Polycom enhances overall experience and extends it to conference devices
Integration with Email and business application
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Calendar integration with Lotus Notes*Single Click Solution for Scheduled Calls
Administrator can leverage corporate AD/LDAP and DMA to enable each Lotus Notes (or iNotes) user to schedule Polycom-hosted multipoint voice/video calls by simply clicking on the check box, using standard Domino functionality
Each user gains instantly an easy way to calendar a video call through Lotus Notes
*IBM Service is required
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Calendar Integration with Lotus NotesSimple way to enable voice and video calls for scheduled meetings
Conference organizer Conference Participants
Desktop Participants•Click on the Meeting Room ID and launch a call (SUT Lite feature)
Conference System Participants•Dial VMR number to join the meeting
Conference Organizer
•When scheduling a new meeting, check the box that includes conference call information. •The video and audio dial-in information is included as part of invitation
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Lines of Business
Increase employee productivity
Allow geographically dispersed teams to collaborate more effectively regardless of device
Simple interface – Familiar user interface is maintained
Location liberation – Irrespective of where and from what device, users can engage in ad hoc and calendared calls for extended team collaboration
IT Administrator
Server-side integration with no plug-in to clients maintains Sametime’s flexibility (Sametime clients for mobile, tablet, browser, multiple OS, as well as for multiple applications can be leveraged)
Implement enterprise-wide video solution for users while maintaining network integrity
Drives faster ROI from high utilization with minimal user training
Customer Benefits
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JOINT SOLUTION OVERVIEW
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Polycom-IBM IntegrationSolution Reference Diagram
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Real-time Communication at their fingertipsFor Individuals and Groups
UC Client providing presence, voice, video and data collaboration
IBM Sametime Clients Polycom Visual Communication SolutionDesktop, Conference Rooms
Immersive Telepresence
Personal collaboration• Desktop clients• Roadwarriers• See presence, start
communication, from inside business application
• Share data and collaborate
For Personal and Group• HD Video and Audio• Optimized conference
experience • Set as “preferred” device for
Sametime users• Directly call Sametime clients
(*SUT Lite) from telepresence systems
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What’s new with Polycom UC Solution for IBM Sametime 8.5.2
Feature Benefit
Sametime Web AV client support Web browser-based A/V Meeting supported
Dialing into specific Meeting Room from ST client
A specific number can be assigned to a Sametime Connect Client which allows Polycom endpoints to dial-in directly to the meeting room
ST bandwidth management support Support of bandwidth management policies (not to exceed) that is managed by Sametime Bandwidth Manager
Sametime Unified Telephony Lite
SUT Lite is an add-on license to Sametime Standard and Advanced
Support of IBM Sametime Unified Telephony (SUT) Lite client that enables users to make and receive voice and video calls directly with endpoints via SIP Trunking with DMA 3.0 Release
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Flexibly Reach People at Any Place
Sametime user can launch a multipoint voice or video call to other Sametime users, and the call is automatically hosted by RMX. The initiator or receiver of the call may select the “preferred device” for the call, including standards-based video systems
With SUT Lite, Sametime user can call audio or video endpoints directly.Sametime Server and DMA7000 are SIP trunked, and direct call between Sametime and telepresence systems can be made by using SIP number
User-based Dialing
Device-based Dialing (with SUT Lite)Call Initiator
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Advantages of Polycom-integration
Server side integration; does not touch client ST client (Windows, Linux, Mac), Sametime Plug-in for email clients and IBM Connection can be
leveraged as is.
Web AV client (ST 8.5.2) is also supported
Simpler to administer and maintain
Familiar interface is preserved. Little user training required
Direct calls between Sametime client and DMA VMR or endpoints possible with new SUT Lite option for ST 8.5.2 DMA SIP trunking to Sametime Server enables direct calls between Sametime Unified Telephony
client and telepresence systems, giving users new dialing options
DMA allows hybrid UC environments to be connected under the single dial plan, which allows smooth migration to Sametime environment (not rip-and-replace)
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Polycom + IBM= Smarter Collaboration
Enhance Social Collaboration with seamless real-time communication
Enrich Conference Experience with RMX Video Layout and Transcoding
Simple Individual and Group collaboration User Experience
Scale from SMB to Global Enterprise
Extend Sametime Environments to other UC environments
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Professional ServicesIntegration with IBM Sametime*
Services delivered through Polycom or Polycom certified partners
Full Solution Deployment
Deliverables:
A working integration between the customer’s existing IBM environment and Polycom video conferencing solution
Verified test plan results
Orientation on operation and management of the integrated solution
Remote and on-site personnel
Solutions Consultant
Project Manager
Delivery Engineer
Simple SKU for ordering
*Required service for IBM SameTime Server environments
Full Solution Deployment of Polycom video integration with IBM UC environment (IBM Sametime Server v 8.5.2) 6867-00920-101
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The integration allows standards-based video conference network to integrate with IBM Sametime to create seamless enterprise UC network across desktop video and conference rooms.
The joint solution retains the extensibility and flexibility of IBM Sametime and allows social business integration and CEBP through Sametime
The robust and scalable Polycom UC Intelligent Core provides platform for scalable enterprise visual communication
Polycom is committed to Polycom Open Collaboration Network to provide best-in-class, standards-based integration with IBM to offer customers investment protection and better business results
SummaryTHE POLYCOM ADVANTAGE
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BACKUP
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IBM Sametime 8.5.2 (Standard or Advanced) Sametime Connect
Sametime Built-in connector for Connections, Lotus Notes
Sametime toolbar for Microsoft Outlook
IBM Lotus Notes (for calendaring) Polycom RMX Conferencing Add-in for IBM Sametime (API adapter for
Sametime server) Polycom DMA 7000 v3.0 (for SUT Lite SIP Trunk calls) Polycom RMX 1500, 2000 and 4000 v7.2.2 Standards-based video conferencing systems (H.323/H.320/SIP) UC Professional Services for IBM Sametime environment
Solution Components
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Sametime 8.5.2 Bandwidth Management Support
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Sametime 8.5.2 SUT Lite SIP Trunking
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THANK YOU