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IBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales Director Worksoft, Inc. www.worksoft.com © 2012 Worksoft, Inc.

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Page 1: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

IBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®”

David Myers

Sales Director

Worksoft, Inc.

www.worksoft.com

© 2012 Worksoft, Inc.

Page 2: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

Time

SAP Business Challenge

//

/

Upgrade

Process Change

Acquisition

New Product Launch

Failed Audit

Process

Change

Service Pack

Enhancement Pack

New Module

� How are application changes and updates managed and validated?

� Before applying a change, can you identify which business processes will be impacted?

� How are business process validations recorded and documented for compliance and auditing?

Application Changes

CompanyChanges

Service Pack Service Pack

Layoffs

New Module

Customization

© 2012 Worksoft, Inc.

Page 3: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

The Economics of Worksoft Certify®

Typical costs for manual/script-basedtechnology & component frameworks

Typical Certify Suite implementation costs

Speed & Cost to Deploy Changes

Implementation costs when using Certify SAP Test Content

Release Cycles

Pe

op

le /

$$

Re

so

urc

es

Re-occurring Savings -The greater the number of changes and releases, the greater the savings and quality

© 2012 Worksoft, Inc.

Page 4: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

Best Functional Automated Testing Tool

for SAP

Worksoft, using an object-driven approach, eliminated

the need for generating scripts or writing test code

that legacy testing tools employ.

The automation community enthusiastically selected

Worksoft Certify as their top rated pick for 2011’s Best

for SAP

The ATI Automation Honors are awards that celebrate

excellence in the discipline of software test

automation

Recognized Leadership

Magic Quadrant for Integrated Software

Quality Suites

Worksoft is the leader for testing SAP applications

with their strong support for the SAP Ecosystem.

Worksoft customers have in excess of 50% of their

functional tests automated, leading all other vendors

in the Magic Quadrant.

Worksoft strengths are in its resilience of tests to

application changes, a high degree of reusability, and

the leading edge script-free technology that enables a

higher degree of test automation success.

© 2012 Worksoft, Inc.

Page 5: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

Comprehensive Product Suite

Worksoft’s comprehensive array of products go beyond standard functional testing, delivering additional benefits:

� Change Identification: Uncover hidden impacts and know with certainty where testing efforts need to be focused

� Documentation: Automatically generate high-quality business process documentation that preserves institutional knowledge

� Audit and Compliance: Dynamic reports on test process execution and test results, including screen captures, create detailed audit and compliance trails

Worksoft automates end-to-end testing across your SAP Ecosystem, enabling speed and agility

Non-SAPSystems

All SAP Modules

WebInterfaces

CustomCode

© 2012 Worksoft, Inc.

Page 6: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

6

Test Automation

� Designed for the business user

� Easy to maintain

� No scripts

� No programming skills required

Simple and Script-Less

� Save hundreds of man hours

� Run lights out regression tests daily/weekly

Reusable

� Simple single click maintenance

� Updates propagated throughout all tests

Maintainable

� Support all underlying softwaretechnologies

Versatile

© 2012 Worksoft, Inc.

Page 7: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

Worksoft Legacy Solutions

Easy to use: You don’t have to be a coder to use Worksoft—

you can even train business users

Requires extensive training and specialized scripting

knowledge

Object-based: Resilient to changes in the underlying applications Script-based, requiring extensive maintenance with each

subsequent change

Test as you go: Catch defects early and drop production defects

by 80%

Forced to squeeze testing in at the end and hope for the best

Fast: 60-70% automation in 90 days that can be

performed “lights out”Stagnant test coverage metrics due to high rework

Knowledgeable: Deep domain knowledge of SAP and the

ecosystem of software it’s commonly used withRelies solely on your internal knowledge of SAP and the

ecosystem of software it’s commonly used with

Complete: Easy to do end-to-end testing, including interfaces

between systems Difficult to test interfaces with precision

Focused: Continual product investment and superior,

personalized customer service

Stagnant product investment; a minor product among

hundreds

The Worksoft Difference

Worksoft displaces legacy test automation products in over 70% of new customers.

© 2012 Worksoft, Inc.

Page 8: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

� Fast test development• Build the test in the time it would take to document the test case• Business SME can build tests. No programming or scripting skill required

� End to End Business Process Validation• Significantly fewer assets to manage• 250 ETE process vs. 3000 manual tests

� Fast, Easy test maintenance• Low cost • Minimal resource requirement

� Improve development cycle time• Repository of easy to use business process validation tests• Supporting agile world wide test and development

� “Lights out” Test Automation Execution• Increase the test coverage of business processes to 80%+• Scheduled execution• Fault only reporting

Worksoft changes the rules on testing.

© 2012 Worksoft, Inc.

Page 9: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

Customer Accolades

Worksoft’s Solution was the ideal choice for us. We

completely automated over 250 end-to-end

business processes in an 8 week period.

By using Worksoft Certify to automate the testing of SAP

application controls related to SOX compliance you

can achieve on average 80% savings in person

hours and time. If you're using third party resources, the external costs associated with testing can be significantly reduced, if not eliminated.

We are very excited about the opportunity this presents

to us in regards to expediting our application

development lifecycle while providing cost

savings. By integrating Worksoft Certify with SAP Solution Manager 7.1, we are able to leverage our existing investment in Solution Manager with the latest test automation technology.

Worksoft Certify vastly improved our coverage,

the amount of testing we could do in a short period of time, and gave us the flexibility to work on multiple products simultaneously.

Jeff Duly - Dow Corning

Bob Mende - Dade Behring / Siemens

Sandra C. Keaveny - Diversified Financial Services Group

Warren Kaufman - Colgate-Palmolive

© 2012 Worksoft, Inc.

Page 10: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

Extraordinary Customer Satisfaction

© 2012 Worksoft, Inc.

Page 11: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

Comprehensive Lifecycle ManagementWorksoft Products Spanning the SAP Lifecycle

Certify Impact™Certify Impact™

Worksoft Certify®Worksoft Certify®

Certify Data™Certify Data™

Certify Business

Process Procedure™

Certify Business

Process Procedure™

Worksoft Application Lifecycle Management (ALM) InterfacesWorksoft Application Lifecycle Management (ALM) Interfaces

Interface ExtensionsInterface Extensions

IBM Rational® Quality ManagerIBM Rational® Quality Manager

HP® Quality CenterHP® Quality Center

SAP® Solution ManagerSAP® Solution Manager

© 2012 Worksoft, Inc.

Page 12: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

Testing: The Typical Work Effort

With Manual Testing

• Initial Test Build

– 4 to 6 hours to both build and document the test and acquire data

• Test Execution

– 1 to 2 hours

• Inefficiencies from Control

Change

– 1 to 2 hours

With Worksoft Certify®

• Initial Test Automation

– 1 to 1.5 hours

– Certify Data used to quickly acquire necessary test data

• Test Execution

– 3 to 5 minutes

• Process Control Change

– Minimal

– Tests move automatically to the next process

© 2012 Worksoft, Inc.

Page 13: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

Typical SAP Maintenance Efforts

Initial

Implementation

Service Packs

Minor Releases

Upgrades and

Consolidations

TestingAnalysis Development

Time SavingsTestingAnalysis Development

The Worksoft Advantage

© 2012 Worksoft, Inc.

Page 14: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

Worksoft Certify® speeds development cycle time, and reduces total development time

Manual Change Deployment

Requirements &Impact Analysis

Manual Test Script Development

Design & Development Test Execution

Worksoft Application Management Solutions

Test ExecutionRequirements &Impact Analysis

Design & Development

Automated Test Development

Project Timeline

BPP Documentation is real-time and auto generated

© 2012 Worksoft, Inc.

Page 15: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

Dow Corning

• More than 7,000 products and related services

• Approximately 25,000 customers

• $5+ billion in sales, globally dispersed with more than 60% outside the US

• Approx. 10,000 employees worldwide

• Global leader in silicones and high purity silicon

• Strong channels to market –distributors, web,commercial organization

© 2012 Worksoft, Inc.

Page 16: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

Dow Corning – A Leading Silicones Provider

Business Requirements

Efficiently manage high volume of changes to SAP – upgrades, support stack, new projects and transport changes

Drivers

Record high testing demand for Business Process SMEs

Worksoft Solution

Worksoft Certify® for SAP

THE RESULT

Transformed from manual to automated end-to-end testing in 12 weeks

© 2012 Worksoft, Inc.

Page 17: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

Time

Co

st

& R

eso

urc

es

Dow Corning drives 40+

transports per day

How? Worksoft Certify

automates the

identification and testing of

changes

25 resources

75% coverage250 ETE tests

2 resources

Lights out automation280 ETE test process

120 days 120 days

Migrated all ETE test

from ECC 5 to ECC6 in

3 days

12 months

Pay Back in Months…The Dow Corning Story

60% coverage125 ETE test

© 2012 Worksoft, Inc.

Page 18: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

Projected Test Cycles for Project Rollout

Intg. 1 Intg. 2 UAT Regres.Days

Create Run Maintain

Design Build TestHyperCar

e

Final

Prep

© 2012 Worksoft, Inc.

Page 19: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

Worksoft Benefits: Increasing Business Agility

� Faster delivery of new functionality including SAP service packs, enhancement packages, and transports

� Reduction in risk and ongoing SAP operating costs (TCO)

� Automatic documentation generation for a complete audit and compliance trail

=Increased Business Agility due to

Improved Automation

© 2012 Worksoft, Inc.

Page 20: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

Business Value

� Ability to change /business agility

� Lower TCO in the short, medium, and long term

� Better time to value

� Automated regression

� Improved business process quality

� High level of automated test coverage %

� Cross platform

� Collaborative operating model

© 2012 Worksoft, Inc.

Page 21: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

Quantifiable Benefits

The areas that can benefit from automation and are part of this ROI process are:

�Test Creation

�Test Maintenance

�Test Documentation (Capture / Update)

�Test Execution

�Impact Analysis

�Optimized Test Data Management

�Post Production Defect / Outage reductions and their consequences

�Process Documentation

�Compliance Documentation (Pass/Fail validation – traceability ; output - - no human interpretation)

�Training Documentation

© 2012 Worksoft, Inc.

Page 22: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

Benefits not Quantified

Significant, but less measurable benefits include:

�Risk mitigation

�Benefits of 40% faster project acceleration and the increase in project velocity

�Benefits of clearing project backlogs

�Benefits of faster response to the business

�Better standard documentation

�Higher satisfaction by testers

All of these benefits are validated with Worksoft Certify (just not as easy to quantify)

© 2012 Worksoft, Inc.

Page 23: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

Business Value Considerations

� Consider all cycles of testing for each type (unit, regression, SIT, UAT) for each testing effort that occurs over the next 18 to 24 months

�Support packs

�Roll outs

�Business changes

�Enhancement Packs

�Non SAP initiatives

© 2012 Worksoft, Inc.

Page 24: IBM Rational: “Sustainable automated testing for SAP ... · PDF fileIBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®” David Myers Sales

Thank you!

David Myers

Worksoft

Email: [email protected]

Mobile: +44 7796 010936

www.worksoft.com

© 2012 Worksoft, Inc.