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IBM Rational: “Sustainable automated testing for SAP Ecosystems with Worksoft Certify®”
David Myers
Sales Director
Worksoft, Inc.
www.worksoft.com
© 2012 Worksoft, Inc.
Time
SAP Business Challenge
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Upgrade
Process Change
Acquisition
New Product Launch
Failed Audit
Process
Change
Service Pack
Enhancement Pack
New Module
� How are application changes and updates managed and validated?
� Before applying a change, can you identify which business processes will be impacted?
� How are business process validations recorded and documented for compliance and auditing?
Application Changes
CompanyChanges
Service Pack Service Pack
Layoffs
New Module
Customization
© 2012 Worksoft, Inc.
The Economics of Worksoft Certify®
Typical costs for manual/script-basedtechnology & component frameworks
Typical Certify Suite implementation costs
Speed & Cost to Deploy Changes
Implementation costs when using Certify SAP Test Content
Release Cycles
Pe
op
le /
$$
Re
so
urc
es
Re-occurring Savings -The greater the number of changes and releases, the greater the savings and quality
© 2012 Worksoft, Inc.
Best Functional Automated Testing Tool
for SAP
Worksoft, using an object-driven approach, eliminated
the need for generating scripts or writing test code
that legacy testing tools employ.
The automation community enthusiastically selected
Worksoft Certify as their top rated pick for 2011’s Best
for SAP
The ATI Automation Honors are awards that celebrate
excellence in the discipline of software test
automation
Recognized Leadership
Magic Quadrant for Integrated Software
Quality Suites
Worksoft is the leader for testing SAP applications
with their strong support for the SAP Ecosystem.
Worksoft customers have in excess of 50% of their
functional tests automated, leading all other vendors
in the Magic Quadrant.
Worksoft strengths are in its resilience of tests to
application changes, a high degree of reusability, and
the leading edge script-free technology that enables a
higher degree of test automation success.
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© 2012 Worksoft, Inc.
Comprehensive Product Suite
Worksoft’s comprehensive array of products go beyond standard functional testing, delivering additional benefits:
� Change Identification: Uncover hidden impacts and know with certainty where testing efforts need to be focused
� Documentation: Automatically generate high-quality business process documentation that preserves institutional knowledge
� Audit and Compliance: Dynamic reports on test process execution and test results, including screen captures, create detailed audit and compliance trails
Worksoft automates end-to-end testing across your SAP Ecosystem, enabling speed and agility
Non-SAPSystems
All SAP Modules
WebInterfaces
CustomCode
© 2012 Worksoft, Inc.
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Test Automation
� Designed for the business user
� Easy to maintain
� No scripts
� No programming skills required
Simple and Script-Less
� Save hundreds of man hours
� Run lights out regression tests daily/weekly
Reusable
� Simple single click maintenance
� Updates propagated throughout all tests
Maintainable
� Support all underlying softwaretechnologies
Versatile
© 2012 Worksoft, Inc.
Worksoft Legacy Solutions
Easy to use: You don’t have to be a coder to use Worksoft—
you can even train business users
Requires extensive training and specialized scripting
knowledge
Object-based: Resilient to changes in the underlying applications Script-based, requiring extensive maintenance with each
subsequent change
Test as you go: Catch defects early and drop production defects
by 80%
Forced to squeeze testing in at the end and hope for the best
Fast: 60-70% automation in 90 days that can be
performed “lights out”Stagnant test coverage metrics due to high rework
Knowledgeable: Deep domain knowledge of SAP and the
ecosystem of software it’s commonly used withRelies solely on your internal knowledge of SAP and the
ecosystem of software it’s commonly used with
Complete: Easy to do end-to-end testing, including interfaces
between systems Difficult to test interfaces with precision
Focused: Continual product investment and superior,
personalized customer service
Stagnant product investment; a minor product among
hundreds
The Worksoft Difference
Worksoft displaces legacy test automation products in over 70% of new customers.
© 2012 Worksoft, Inc.
� Fast test development• Build the test in the time it would take to document the test case• Business SME can build tests. No programming or scripting skill required
� End to End Business Process Validation• Significantly fewer assets to manage• 250 ETE process vs. 3000 manual tests
� Fast, Easy test maintenance• Low cost • Minimal resource requirement
� Improve development cycle time• Repository of easy to use business process validation tests• Supporting agile world wide test and development
� “Lights out” Test Automation Execution• Increase the test coverage of business processes to 80%+• Scheduled execution• Fault only reporting
Worksoft changes the rules on testing.
© 2012 Worksoft, Inc.
Customer Accolades
Worksoft’s Solution was the ideal choice for us. We
completely automated over 250 end-to-end
business processes in an 8 week period.
By using Worksoft Certify to automate the testing of SAP
application controls related to SOX compliance you
can achieve on average 80% savings in person
hours and time. If you're using third party resources, the external costs associated with testing can be significantly reduced, if not eliminated.
We are very excited about the opportunity this presents
to us in regards to expediting our application
development lifecycle while providing cost
savings. By integrating Worksoft Certify with SAP Solution Manager 7.1, we are able to leverage our existing investment in Solution Manager with the latest test automation technology.
Worksoft Certify vastly improved our coverage,
the amount of testing we could do in a short period of time, and gave us the flexibility to work on multiple products simultaneously.
Jeff Duly - Dow Corning
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Bob Mende - Dade Behring / Siemens
Sandra C. Keaveny - Diversified Financial Services Group
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Warren Kaufman - Colgate-Palmolive
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© 2012 Worksoft, Inc.
Extraordinary Customer Satisfaction
© 2012 Worksoft, Inc.
Comprehensive Lifecycle ManagementWorksoft Products Spanning the SAP Lifecycle
Certify Impact™Certify Impact™
Worksoft Certify®Worksoft Certify®
Certify Data™Certify Data™
Certify Business
Process Procedure™
Certify Business
Process Procedure™
Worksoft Application Lifecycle Management (ALM) InterfacesWorksoft Application Lifecycle Management (ALM) Interfaces
Interface ExtensionsInterface Extensions
IBM Rational® Quality ManagerIBM Rational® Quality Manager
HP® Quality CenterHP® Quality Center
SAP® Solution ManagerSAP® Solution Manager
© 2012 Worksoft, Inc.
Testing: The Typical Work Effort
With Manual Testing
• Initial Test Build
– 4 to 6 hours to both build and document the test and acquire data
• Test Execution
– 1 to 2 hours
• Inefficiencies from Control
Change
– 1 to 2 hours
With Worksoft Certify®
• Initial Test Automation
– 1 to 1.5 hours
– Certify Data used to quickly acquire necessary test data
• Test Execution
– 3 to 5 minutes
• Process Control Change
– Minimal
– Tests move automatically to the next process
© 2012 Worksoft, Inc.
Typical SAP Maintenance Efforts
Initial
Implementation
Service Packs
Minor Releases
Upgrades and
Consolidations
TestingAnalysis Development
Time SavingsTestingAnalysis Development
The Worksoft Advantage
© 2012 Worksoft, Inc.
Worksoft Certify® speeds development cycle time, and reduces total development time
Manual Change Deployment
Requirements &Impact Analysis
Manual Test Script Development
Design & Development Test Execution
Worksoft Application Management Solutions
Test ExecutionRequirements &Impact Analysis
Design & Development
Automated Test Development
Project Timeline
BPP Documentation is real-time and auto generated
© 2012 Worksoft, Inc.
Dow Corning
• More than 7,000 products and related services
• Approximately 25,000 customers
• $5+ billion in sales, globally dispersed with more than 60% outside the US
• Approx. 10,000 employees worldwide
• Global leader in silicones and high purity silicon
• Strong channels to market –distributors, web,commercial organization
© 2012 Worksoft, Inc.
Dow Corning – A Leading Silicones Provider
Business Requirements
Efficiently manage high volume of changes to SAP – upgrades, support stack, new projects and transport changes
Drivers
Record high testing demand for Business Process SMEs
Worksoft Solution
Worksoft Certify® for SAP
THE RESULT
Transformed from manual to automated end-to-end testing in 12 weeks
© 2012 Worksoft, Inc.
Time
Co
st
& R
eso
urc
es
Dow Corning drives 40+
transports per day
How? Worksoft Certify
automates the
identification and testing of
changes
25 resources
75% coverage250 ETE tests
2 resources
Lights out automation280 ETE test process
120 days 120 days
Migrated all ETE test
from ECC 5 to ECC6 in
3 days
12 months
Pay Back in Months…The Dow Corning Story
60% coverage125 ETE test
© 2012 Worksoft, Inc.
Projected Test Cycles for Project Rollout
Intg. 1 Intg. 2 UAT Regres.Days
Create Run Maintain
Design Build TestHyperCar
e
Final
Prep
© 2012 Worksoft, Inc.
Worksoft Benefits: Increasing Business Agility
� Faster delivery of new functionality including SAP service packs, enhancement packages, and transports
� Reduction in risk and ongoing SAP operating costs (TCO)
� Automatic documentation generation for a complete audit and compliance trail
=Increased Business Agility due to
Improved Automation
© 2012 Worksoft, Inc.
Business Value
� Ability to change /business agility
� Lower TCO in the short, medium, and long term
� Better time to value
� Automated regression
� Improved business process quality
� High level of automated test coverage %
� Cross platform
� Collaborative operating model
© 2012 Worksoft, Inc.
Quantifiable Benefits
The areas that can benefit from automation and are part of this ROI process are:
�Test Creation
�Test Maintenance
�Test Documentation (Capture / Update)
�Test Execution
�Impact Analysis
�Optimized Test Data Management
�Post Production Defect / Outage reductions and their consequences
�Process Documentation
�Compliance Documentation (Pass/Fail validation – traceability ; output - - no human interpretation)
�Training Documentation
© 2012 Worksoft, Inc.
Benefits not Quantified
Significant, but less measurable benefits include:
�Risk mitigation
�Benefits of 40% faster project acceleration and the increase in project velocity
�Benefits of clearing project backlogs
�Benefits of faster response to the business
�Better standard documentation
�Higher satisfaction by testers
All of these benefits are validated with Worksoft Certify (just not as easy to quantify)
© 2012 Worksoft, Inc.
Business Value Considerations
� Consider all cycles of testing for each type (unit, regression, SIT, UAT) for each testing effort that occurs over the next 18 to 24 months
�Support packs
�Roll outs
�Business changes
�Enhancement Packs
�Non SAP initiatives
© 2012 Worksoft, Inc.
Thank you!
David Myers
Worksoft
Email: [email protected]
Mobile: +44 7796 010936
www.worksoft.com
© 2012 Worksoft, Inc.