ibm maximo space management for facilities
TRANSCRIPT
© 2009 IBM CorporationIBM Confidential
Maximo Space Management for Facilities
Kim Woodbury, Product Manager
© 2009 IBM Corporation
Smart Facilities Forum
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Maximo’s History in Facilities Management Maximo has been providing Facilities Management solutions to large enterprises across various
industries for almost two decades Historically, Maximo has focused on the Facilities Maintenance portion of the Facilities Management
market Maximo is the market leader with 25% market share * A long-standing Facilities Management Users Group with over 600 active members
• JCI• UNNICO• McCarran Airport• General Dynamics• LAUSD• APS• Woolworths• The Venetian
• Target• IBM RESO• US National Parks• Purdue University• Calgary Catholic School District• Alberta Health• Brookhaven National Labs• GSA
Representative Customers -
…. extends facilities maintenance to facilities management * ARC EAM/CMMS Solutions Worldwide Outlook, July 2009
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Education and Higher Ed Hospitality Retail
Health Care
Manufacturing
Public Sector
Facilities Customers represent a variety of industries
Service Providers
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Energy & Environmen
t
Portfolio Management
Work Orders
WorkforceManagement
Lock & KeyManagement/Reservations
Assets Data Center Infrastructure Management
Capital Project Management
Supply Chain / Materials
Management
Service Management
Contract Manageme
nt
Space Management
Energy SpaceOperations
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Using Maximo Asset Management to manage facilities
Office Space Hospitality K-12 & Higher Ed
Healthcare & Hospitals Public Sector Internal & ExternalService Providers
Provide end-user portal to create new service requests for facilities-related issues.
Ensure power/HVAC is supplied to the gaming floor for continuous operations.
Schedule maintenance on a seasonal basis when students are on break.
Asset maintenance history & warranty information on critical equipment is readily available.
Assign work requests more efficiently & provide new assignments through mobile devices.
Manage multiple customer agreements supporting service level agreements and billing.
Finance
Ensure HVAC and power availability to the data center to support banking activities.
Transportation
Airport elevators and escalators must be 100% available to ensure customer satisfaction.
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Product Portfolio – New Space Management offerings available 2H 2010Core Solutions
UtilitiesLife SciencesNuclear Power
Linear AssetsCalibration
Industry Solutions
Add-On Solutions
Integration Solutions
SAP ERP Adapter Adapter for MS Project
Transportation
Asset Configuration Manager
Government
Spatial
Oracle ERP Adapter
Adapter for Primavera
Change & Corrective Action Mgr
Scheduler
Oil & Gas
ArchivingService Provider
MX Mobile Inventory Mgr
MX Mobile Asset Mgr
MX Asset Management
MX Asset Mgmt Essentials
Tivoli Asset Mgmt for IT
Tivoli Service Request MgrTivoli CCMDB
SMART Mobile Work Mgr
SMART Mobile Inventory Mgr
SMART Mobile AuditorMX Mobile Work Mgr MX Everyplace
MX for Energy Optimization
MX Space Mgmt for Facilities
MX for DCIM
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Facilities Operations
• Asset & work mgmt
• Supply chain• Reservations• Key mgmt
Space Management
• Space Utilization
• Capacity Planning
• Move, Add, Change
• Chargebacks
Real Estate Portfolio
Management
• Lease mgmt• Operating
expense mgmt
Capital Project Management
• Condition Assessment
• Construction Estimates
• Budgeting • Project mgmt
Data Center Infrastructure Management
• Utilization • Allocation
planning• Move, Add,
Change• Cable mgmt• Power &
Cooling
Service Management
• Facilities Service desk
• Service Level Agreements
• Contracted Services
• Customer Billing
Energy and Environmental Sustainability
• Utility Tracking• Carbon output• Thermal
mapping• Asbestos
tracking
GBS PPMS
Maximo core functionality addresses most requirements for Facility Operations
Maximo configuration or partner solutions
Drawbase has a space planning solution plus a solution for similar needs inside the datacenter;
Service Management needs are met by Maximo, Maximo Service Provider and Tivoli Service Request Manager
MAXIMO TODAY 2H 2010 1H 2011 (desired)
FUTURE
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Service Management
Work Management
Follow-upWork
InitiatedWork
PlannedWorkScheduled
Work
M gt.Data
M gt.Data
DesignStandards
UnplannedWork
ProjectWork
WorkStatus
WorkInitiation
WorkPlanning &Estimating
WorkManagement& Tracking
WorkReporting &
Closing
WorkScheduling
Design
M gt.Data
Project Management
Estimating
BudgetsCapital PlanningProjects
Energy & Environment
Env. Impacts Energy Impacts EH&S
Waste Carbon Utilities
Intelligent Building Systems
Energy Management
Security Building Automation
Facilities Operations
Asset Management
Space Management
Security Access
Key Control
Room Reservations
Alternative Workspace
Service Desk Service Level Agreements
Billing ChargebackSelf Service
Move Management
Move RequestScenario Planning
Graphical Floor Plans
Utilization
Occupancy
Corporate Systems
Inventory
Contracts
Supply Chain
Procurement
Human Resources
Financial Systems
Document Mgmt
M gt.Data
Maximo Facilities Management Solution Map
Portfolio ManagementProperty Hierarchy
Acquisition / Disposal
Building
Floor
Space
Valuation
Lease/ Rental
Data Center Infrastructure
Condition MonitoringAsset Records
Warranties
CablingPM Schedules
Condition Assessment
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Maximo Space Management for Facilities
Maximo Data Center Infrastructure Management
2 New Offerings available September 2010Fully integrated solutions provide facilities management capabilities from a single
vendor to support FM business process across an organization.
Addresses Key Challenges– Reduce cost of occupancy by
understanding and managing space utilization
– Accurately chargeback based on actual space allocation
– Meet regulatory requirements– Manage moves, adds, changes– Provide visibility to assets, locations,
people, work orders, infrastructure
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Maximo Space Management For Facilities
Key Capabilities Space Management & Accounting IT Infrastructure Management LAN and telecom information Move Management Occupancy Management Business continuity and safety information Mechanical, Electrical, Plumbing Lock & Key Management Building Infrastructure Management Business Resumption/Contingency Planning Hazardous Condition Tracking AutoCad and Microstation Compatible
Integrated Computer Aided Facilities Management (CAFM) with Maximo Asset Management to address the challenges faced by Facilities Managers:
• Increased emphasis on employee mobility and flexibility• Total cost of occupancy is an organization’s 2nd largest cost
• Reduce costs by managing occupancy levels• Track energy costs based on building usage/occupancy
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Import/Export CAD Documents
Drag and Drop Configuration
Multi-revision support
Support Individual or Group Moves
Optimize space utilization
What-if scenarios
Increased Service Levels
Reduce Labor Costs
Drag and Drop capabilities
Reduce costs through consolidation
Regulatory Requirements
Implement more Energy efficient configuration
Avoid unnecessary facility expansion
Charge-back based on usage
Trace mechanical, electrical, telco, plumbing from point to point
Understand dependencies, locate shut off
Space Design Cable ManagementOccupancy Management
SPACE MANAGEMENT
Move Management
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Data Centers run on complex infrastructures
H2OIce
Pumps
Chiller
Precision Cooling
Utility
Central UPSPower Distribution Units
Facility Network
DC Power
Low Voltage600VAC Eqpt
GeneratorParallel or Transfer Eqpt
Utility,Rates, Incentives SubstationCommunicating Revenue Meter
CHP Fuel Cell, MicroTurbine or Turbine
Power
CoolingMonitoring and Control
CoolingTower
Medium Voltage>600VAC Eqpt
$
Utility
AlternativePower
Utility
Compute• Main Frames• Volume Servers• Blade Servers
Storage• SATA Disk• Tape• Blended
Network• Corporate Networks• VoIP• Integrated Blade/Switch• Network closets
In-Row Power• Modular UPS• Rack Mount PDUs
In Row Cooling• Rear Door Heat Exchanger• Liquid Cooling Racks• Overhead Cooling
IT and Networks
Security…UPSBattery
Service Level Agreements
IT
Compute
Storage, Network
In-row Power
and Cooling
Raised Floor
Data center infrastructure includes:
• Traditional IT equipment and networks• Power systems, cooling components, generators, the associated switching equipment, patch panels, cables• The actual space associated with all these assets, including the data center floor-plan
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Provide data center and facilities management a common view of the infrastructure
Understand the impact of Moves, Adds and Changes on space and power capacity constraints
Optimize infrastructure to extend the life of the data center and reduce operational cost
Improve visibility of data center infrastructure - what do I have, where is it, who owns it and how does it connect
Mitigate risk of system downtime through tighter control over the infrastructure
DCIM Challenges
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New: IBM Maximo Data Center Infrastructure ManagementMaximo Data Center Infrastructure Management visualizes and manages the physical infrastructure of the data center including IT and non-IT assets, facilities, space, power, cabling and network connectivity.
HighlightsVisualize data center space, including top view and rack
elevation view From visual representation drill into details of a specific
location, asset or equipmentView point-to-point connectivity of data center assets and
equipment Plan Moves, Adds and Changes based on space and
power capacity, and heat dissipationScenario planning to determine future configurations Integration with Tivoli Asset Management for IT allows
exchange of asset data and leverages workflow engine from data center drawings
Reduce operational costs and mitigate risk by enabling more optimal use of the data center infrastructure
Provide facilities and data center management a common view of the infrastructure
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Space Planner
Self-Service Requestor
CXO
Maintenance Manager
Planner/ Scheduler
Maintenance Engineer
• Efficiently execute Move/Add/Changes
• Consolidate Space• Make better Lease/
Rental decisions
• Understand occupancy and usage across entire portfolio
• Allocate costs by usage• Regulatory Requirements
• Accurately request service based on location
• Visibility to nearby work
• Visibility to assets and dependencies for better work execution
• More effective capital project planning
• Understand asset inventory
• Better schedule resources based on work location
• Reduce downtime by understanding asset relationships
• Understand asset dependencies for minimal impact on building occupants
• Reduce travel time due to accurate work location
Data Center Manager
● Manage DC IT & energy costs, planning, & consumption
● Design & manage DC layout● Buy, implement, maintain DC
infrastructure assets including IT, UPS, PDU, CRAC
Space Planning provides important benefits across the organization
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Understand Square Footage and Space Utilization
Reduce the cost of outsourced service contracts by negotiating based on actual space requiring vacuuming vs. mopping.
Healthcare and Hospitals
INDUSTRY
No visibility to current space including details of square footage by usage type.
PROBLEM
IMPACTEXAMPLE
Ability to see total area covered by carpeting vs. tile taking into consideration fixed furniture like countertops.
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Visibility Mechanical, Electrical, Plumbing Infrastructure
Better decisions and time saved in repairing the leaking pipe.
INDUSTRY
When there is a water leak it takes time to indentify the shut off valve and impact may not be apparent.
PROBLEM
IMPACTEXAMPLE
Service Request that there is a leak in the kitchen, but turning off the water also makes water unavailable to the lab next door.
K-12 and Higher Education
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Better Utilization of Current Space
Avoid Lease/Rental costs by reconfiguring current space according to BOMA guidelines.
Office Space
INDUSTRY
A new lab is required for a new business unit and it is not clear if new space is needed or the current building can accommodate the request.
PROBLEM
IMPACTEXAMPLE
Current cubes allocated to individuals are not being utilized, and others exceed the recommended square footage of a standard office cube.
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Track Keys and Locks
Associating Locks to Doors and Keys to Locks and tracking ownership electronically enables greater visibility and accountability.
Airport Terminal
INDUSTRY
Current tracking of Keys includes spreadsheets and clipboards to sign in and out.
PROBLEM
IMPACTEXAMPLE
Ability to match clearances and authorization from a person record to their key ownership allows for greater security control.
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Sustainability Initiatives
Obtaining LEED certification helps reduce energy costs and impacts the public image for an agency.
Manufacturing
INDUSTRY
Working towards LEED certification requires that landscaping be improved from a water efficiency standpoint, but without understanding square footage it’s impossible to determine current coverage.
PROBLEM
IMPACTEXAMPLE
Tracking the amount of Water Efficient Landscaping give varying credits for 50%, 75% or 100% improvement which is tracked by square footage.
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Meet Regulatory Requirements
Remove risk of financial penalty for non-compliance..
INDUSTRY
Unable to accurately meet regulatory requirements..
PROBLEM
IMPACTEXAMPLE
Understand actual space utilization to accurately report on a quarterly basis.
Public Sector
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Emergency Management
Ability to respond effectively to emergency situations..
INDUSTRY
Evacuation routes need to be provided to local authorities.
PROBLEM
IMPACTEXAMPLE
Understand where handicapped personnel, emergency equipment (fire extinguishers) and hazardous materials are located within the building.
Financial
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Move ManagementReduce the time and resources required to execute personnel moves.
Self-Service Requestor
End User creates a new Service Requests for a move
based on availability and authorization shown on
floorplan
Manager
Request is routed through workflow for approval
Space Planner
Planners confirm more and assign work order for execution
Movers
Move is executed including furniture, phone lines, LAN and
artwork
Maximo Asset Management
Maximo Space Management
Allocated space is updated and internal department
charges adjusted appropriately.
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COO/CFO
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Space Allocation/Occupancy
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Important Links
Learn more about IBM Facilities Management on the web
Join the IBM Asset Management Community
Read the IBM Asset Management Team Blog
Join the IBM Asset Management Group on LinkedIn
Follow IBM Asset Management on Twitter
Check out IBM Asset Management on Flickr
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Thank you!
Questions?
Contacts:Kim WoodburyProduct Manager. [email protected]
Vikul BantaProduct Manager, [email protected] 1-978-899-2622