ibm collaboration services tmot
TRANSCRIPT
Andy George – MobileFirst Sales
21/10/2015
IBM MobileFirst Collaboration Services
The Mobility of Things
IBM addresses Enterprise Mobility through our four part strategic approach to address how clients can put their business in motion
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Over 600 business and IT leaders who responded to our IBM IBV study identified four transformational areas
Three waves of mobility value creation, ranging from enterprise mobility to mobile enterprise.
Aggregate value and technology retained over each wave
BYOD and access
Optimization and Productivity
Valu
e c
reation
Time
Wave 1:Enterprise mobility
Wave 2:Mobility productivity
Wave 3:Mobile enterprise
Risk and costavoidance
Optimizationand productivity
New processes and solutions
Mobility-driven transformation
Apps
Sensors
Devices
Web engagement
Cloud Analytics Mobile Security Social
Click Click Click
Enterprise mobility @ IBM is a work in progress
Enterprise Mobility Maturity
Bu
sin
ess V
alu
e
Basic Enablement
• Access to Mail, Calendar• Instant messaging• No access to intranet• No job specific apps• No enterprise app store
Moving to higher value
• Some business apps• Collaboration on mobile• Cloud based device mgmt.• Secure access to the intranet• Enterprise app store• Automated device setup• Enhancing infrastructure to
work for mobile
Fulfilling the promise of enterprise mobility
• Mobile enablement for all business critical functions
• Consumer like experience• Fully supported help desk• Agile mobile development
processes and tools• Transparent security
Why Collaboration?
5
Shifting business models are changing the nature of work environments.
Work environments are more complex
… underscoring the need for need for improved communications and collaboration
And all of this must be achieved cost effectively!
* Delphi Group Survey
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“If only HP knew what HP knows, we’d be three times moreproductive”
-Lew Platt, CEO HP
Collaboration is how IBM creates people centric engagement
Employee Engagement
Loyalty
Profit
* James Heskett, The Loyalty Value Chain
This is not new…
Productivity
Web conferencing
Video conferencing
Audio conferencing
Messagesintegration
Scheduledmeetings
Instant conferences
Presence and instant messaging
Unified messaging
Telephony system
email and calendaring
Presence
Click-to-call
Social software for business
Mobility
Integrating Voice, data , social & video tools…
…enhancing the speed and accessibility ofworkplace communication
Clients are at various levels of maturity of implementing a mobile collaboration strategy
Focus on mobility and infrastructure for IP
telephony, presence and instant messaging
Communications TransformationCollaboration
Focus on providing a seamless and integrated
collaboration experience for all users for voice, video
and mobility
Focus on transforming the business through
integrated mobile and collaboration social business solutions
Mobility Continuum
Basic Collaboration: Mobile Collaboration: Mobile Transformation:
Simply escalate conversations:
Instant Messaging → Audio/Telephony → Video → Meeting
16
Start VideoAudio CallInstant MeetingAdd users (multi-way)
Send screen clipSend attachment
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To online meetings with audio & video in browsers, on mobiles, on clients
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But remember…
What is the mission of IBM Managed Mobility Services?
IBM Managed Mobility Services are
designed
to empower enterprises’ employees,
customers and partners to transact
business with virtually anyone, anywhere,
anytime in a security-rich manner.
Andy George –
ageorge000
Video
Thank You