i2m - strategy pmo case study presentation

®

This is a copyrighted and confidential presentation. Please do not copy of circulate with out permission

Building Execution Excellence with Program and Project Management:

Case Example of a Life Insurance Company

Prof. Ajay ParasrampuriaFounder

www.pmacademy.in | www.i2m.in

Copyright Warning:Please note this presentation is a copyright of i2m and it contains key conceptual approaches used by i2m for its client engagements.

Please do not copy and or reproduce any of the slides without written permissions of Ajay B Parasrampuria.

http://www.pmacademy.in/

http://www.i2m.in/

®

This is copyrighted and confidential presentation. Please do not copy of circulate with out permission

“At the end of the day, you bet on people, not on strategies.

Strategies are intellectually simple; their execution is not simple.

The question is, can you execute?

That's what differentiates one company from another.”

Source: Execution, Ram Charan

®


“Why CXOs Fail.”

poor execution is the common thread in the failure of these executives.

One key weakness is the inability to integrate and align all the

initiatives and projects.

®


So what has Project Management

go to do with this? isn't meant for infra and IT?

PM is the language of execution and is required when

you want to align/integrate the organization (to

changing reality) and yes there is portfolio and program

management as well as an animal called PMO

®


Case Example• Life Insurance company, JV between one of India’s leading business

groups and an European company• Started India operations in 2006, 8000+ employees, 200+ branches

in 12 states of the country• Functional Organization (5 major functions) with a Program

Management Office reporting into the COO• 4 year business transformation plan to be executed with a focus on

profitability and operational excellence value discipline• Challenge of growing the business in current market conditions• Aligning the entire organization to the changing reality with a

strategic portfolio of both cost optimization as well as business transformation initiatives

®


Challenges to be overcome• Role clarity between Program/Project Managers, Project

(Business) Leaders and Sponsorship, Business Analyst, PMO Governance

• PM Process adherence and alignment to local context

• Ownership and realization of Business Benefit of Program and Project

• PMO Definition aligned to organizational context and maturity

• Improve visibility, reviews and governance process on program and projects

• Improve program and project planning along with status/performance reporting

®


Scope - What was needed• Define a PMO Implementation road map localized to the organization

maturity and context• Define a PM Processes, templates and implement a collaborative tool

(Localized based on Client available methods)• Define the program and project categories, and align the governance,

reporting and PM processes along with role definition• Provide mentoring and implementation support on Program and

Project Plan development for priority programs• Define and Rollout a Professional PM competency certification

program with mentoring/implementation support for PMO team as well as selected managers and program/project leaders

• Conduct interventions for culture and capability development– Regular workshops for program and project leaders– Workshop for Sr. Mgmt aligning them to the PMO Governance and Sponsorship

Processes

• Deploy external PMO managed service till such time internal PMO is staffed or provide PMO services on a continuous basis

®


Aligning Issues to PM Scope

Scope

Issues

Portfolio & Governance

Process Localization

PMO Definitionand Road

Map

Capability Dev

Pilot Program Co-

Piloting

PMO Support Service

Alignment and Process Adherence of PM Processes

Role Clarity between PMO, PM, BA, PL, PS

Localized PMO Implementation Road Map

Improvements in Planning and Performance Reporting

Governance and Reporting - Comprehensive and cohesive View & Analysis by PMO of all projects

®


• Managing Integrated Programs• Financial Mastery – Benefit Mgmt

• Integrated Strategic & Implementation Planning• Leadership And Sponsorship for Execution• Managing the Project Portfolios

People Development Focus

CXO

Define

Senior Managers

Direct

Frontline Leaders And Managers

Develop

Frontline Leaders and Individual Contributors

Deliver

• Planning & Managing Projects• Project Risk Management

• Execution Risk Management• Project Sponsorship

®


10

Align PMO Functions to Outcomes

PMO Functions

Process Dev. and

Integration

Intellectual Capital Mgmt

Execution Support

Planning Support

Team Support Training

Prioritization

Benefits Realization

Performance Visibility

Steering & Governance

Planning & Alignment

Build Org. Capability

Key Capability Outcomes

®


Typical - i2m Engagement ApproachDuration 1 year

• i2m adopts a 4 phase implementation approach– Conceptualize (1 month)

• Analyze the Project Portfolio• Prioritize the Programs for development and Support• Interact and align the expectations• Define the implementation schedule and measures of success of the

initiative– Develop (1 month)

• Define the PMO Implementation Road Map• Customize the Processes and Methodology• Design the Capability Dev. Interventions• Initiate Program Plan Development

– Execute (concurrent to Develop phase – 6 months)• Deliver the Interventions/workshops• Provide PM/PMO support• Monitor the Progress

– Transition (concurrent to Execute Phase – 6 months) • Move into Managed Services Support• Transition Processes and Capabilities to client organization

®


Our Credentials

12

®


PM Academy

Workshops

PM Certificatio

nE-Learning

i2m Professio

nal Services

Implementa-tion

Support

PMO Managed Services

Consulting

13

Our Service Verticals

®


PM Certification Program MethodologyLinking Learning to Performance

3-day Experiential workshop on 8 core

competencies

PM Toolkits(Excel based)

Access to learning content (lecture

recordings, lessons,

assessments,..)

Organizations Intranet, Community of Practice

8 Weekly Web based Mentoring

Sessions(Each Competence)

®


ClienteleProcess and Methodology Development

Consulting

Training & Education

IP & Knowledge Assets

Methodologies + ToolkitsPMO Deployment

Mega ProjectsPortfolio Optimization

Strategy Execution Framework

ContentMetrics/Dashboard Library

Learning Content + Indian case examples

Assessment Methods and Metrics

PM/PMO Deployment

StrategicInterventions

Competency Certification

E-learning

COE Partnerships

®


Customer Speaks..H

K S

ingh

al,

Hea

d P

MC

oE

I would like to place on record the commitment that i2m’s has shown to ensure that we realize ROI on our investment. You guys have certainly covered the extra mile to get us the big numbers. This would not have been possible without your support. It also reflects that all the steps that we took together worked well and the outcome is the reflection of the same.

MC

S R

eddy

, E

VP Partnering with i2m was

indeed an experience as they supported our organization's efforts in overcoming obstacles towards managing mega projects worth $10 billion. From establishing a Corporate Portfolio and Program Management Office to designing structured process frameworks, we felt they delivered value and performance across our businesses. I am impressed with i2m's dual ability in not just defining new frameworks but also training and mentoring our team in executing those frameworks.

Pra

mod

Kris

hnam

urth

y, E

VP A substantial number of

our people have benefited greatly from the program on PM training and mentoring. The concepts were explained in a lucid manner that people found easy to understand, and more importantly, found them possible to implement in their respective areas, with some further mentoring help. The PMO that i2m helped set up for us has enabled us substantially in being able to track our large portfolio of projects, measure key metrics, attribute reasons for delays, analyze resource loading, and align our project portfolio better to business direction.

®


[email protected] | [email protected]+91833833200

Thank you.Meet us to discuss your specific

challenges

mailto:[email protected]

mailto:[email protected]

i2m - strategy pmo case study presentation

Education

confidential presentation

project pmo definition

project management

project business leaders

project planning

pmo team

pmo services

project categories