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Thursday, November 21, 2013 I Feel the Need for Social Learning

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This slide deck is from an 11/21/13 webinar. Social media has expanded beyond marketing and become a more prominent tool for organizational learning and communication. Organizations adding social media as an internal training and communication tool often do so to duplicate the success of marketing, leverage unused features in existing technology, follow an industry trend or appeal to younger workers. However, successful social learning implementations require a strategy and a way to measure success. Join this webinar to explore case studies of successful social learning efforts and discover the training and communication challenges that social media can address. Objectives: • Consider the challenges that social learning can address • Identify and measure social learning success

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Page 1: I Feel the Need for Social Learning

Thursday, November 21, 2013

I Feel the Need for Social Learning

Page 2: I Feel the Need for Social Learning

Andy Petroski

Director of Learning Technologies

Assistant Professor of Learning Technologies

Harrisburg University

[email protected]

@apetroski

Harrisburg

University

LTMS

CAE&LT

Page 3: I Feel the Need for Social Learning

who are you and what are you looking for?

Page 4: I Feel the Need for Social Learning

i feel the need for social learning

Social Learning

Goals

Case Studies

Implementation

Measurement

Future

Page 5: I Feel the Need for Social Learning

why?

70-20-10

80% of learning is informal

speed of change

millennials use social media

marketing has a facebook page

50% of organization’s are using social learning

Page 6: I Feel the Need for Social Learning

Gartner Hype Cycle, July 2013 http://www.gartner.com/newsroom/id/2575515

Page 7: I Feel the Need for Social Learning
Page 8: I Feel the Need for Social Learning

From: Bottom Line Performance http://bit.ly/1bGgm6T

http://bit.ly/1bGgm6T
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why?

Creation Curation Communication

Connections Culture Collaboration

Page 10: I Feel the Need for Social Learning

case studies

Science & Engineering connect.BASF community Pilot & implementation

Telecom Formal training to social learning

Technology Software Engineer ‘s keeping pace with blended learning and support

Media & Entertainment Leadership development with social learning

Higher Education Faculty development with an online collaboration portal

Brewing Female sales person retention with social tools

Page 11: I Feel the Need for Social Learning

110,000+ employees, six Verbund sites and approximately 380 additional production sites worldwide http://www.basf.com Case study: http://bit.ly/ZMTXfZ

http://www.basf.com/
http://bit.ly/ZMTXfZ
Page 12: I Feel the Need for Social Learning

TELUS, a national telecommunications company in Canada, has U.S.$9.4 billion in annual revenue, 12 million customer connections and 35,000 employees. http://www.telus.com Case study: http://bit.ly/bo5ObF

http://www.telus.com/
http://bit.ly/bo5ObF
Page 13: I Feel the Need for Social Learning

CA Technologies helps companies simplify and solve their most challenging IT problems in order to accelerate innovation. $4.643 Billion revenue in Fiscal Year 2013; 14,000 employees http://www.ca.com Case study: http://bit.ly/Hx1agO

http://www.ca.com/
http://bit.ly/Hx1agO
Page 14: I Feel the Need for Social Learning

Comcast is a media and entertainment company with approximately 100,000 employees in 39 different location http://www.comcast.com Case study: http://bit.ly/1f6pi6d

http://www.comcast.com/
http://bit.ly/1f6pi6d
Page 15: I Feel the Need for Social Learning

Harrisburg University http://www.harrisburgu.edu

http://www.harrisburgu.edu/
Page 16: I Feel the Need for Social Learning

Harrisburg University http://www.harrisburgu.edu

http://www.harrisburgu.edu/
Page 17: I Feel the Need for Social Learning

Recruiting

Onboarding

Learning & Development

Employee Performance

Mgmt

across the employment lifecycle

Page 18: I Feel the Need for Social Learning

Miller Coors Brewing Company, 7.5 billion company with about 8,500 employees http://www.millercoors.com/ Case study: http://bit.ly/nZ2vvJ

http://www.millercoors.com/
http://bit.ly/nZ2vvJ
Page 19: I Feel the Need for Social Learning

From: http://performancetechnologists.blogspot.com/

implementation formats

http://performancetechnologists.blogspot.com/
Page 20: I Feel the Need for Social Learning

Need

Organizational Alignment

Building a Business Case

Adoption Method

Implementation

Page 21: I Feel the Need for Social Learning

Training Culture

Learners Learning

Objectives

Technology

Infrastructure Policies

Ownership Evaluation

Work-Life Resources

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how?

Page 23: I Feel the Need for Social Learning

questions

Page 24: I Feel the Need for Social Learning

Learning Technologies M.S. Experiential Projects Wednesday, December 4 4:00 PM – 7:00 PM LTMS students at Harrisburg University of Science and Technology will present their experiential projects to the community during a free event. The experiential projects represent the culmination of the students’ work in the LTMS program and this is an opportunity for the community to witness the impact learning technologies can have on classroom education and corporate training.

Locations: At Harrisburg University More Info & RSVP: http://bit.ly/I2OQWR

http://bit.ly/I2OQWR
Page 25: I Feel the Need for Social Learning

h t t p : / / b i t . l y / 1 d i F i R b

Good Webinars Gone Bad Avoid the Pitfalls of Webinars and Virtual Classrooms

December 5, 2013 | 3:30 PM

We’ve all experienced them as attendees; the good, the bad, the ugly webinars. But, what makes a good webinar good and bad webinar bad? The presenter and the presentation material are a key to the experience, but so are many other little details. Attend this session to explore many of the before-and-after details of a webinar that can make or

break the experience.

http://bit.ly/1diFiRb
Page 26: I Feel the Need for Social Learning

h t t p : / / b i t . l y / I 5 4 Y X Z

Gamification & Graduate Programs Event

December 6, 2013 | 11:45 AM

You're invited to enjoy a free presentation on Gamification for Business, Training, and Education from award-winning educator Andy Petroski, Director of Learning Technologies Master of Science program at Harrisburg University. Stay to discover our affordable full-time, part-time and online master’s degree options.

http://bit.ly/I54YXZ
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Get Ready, Get Set, Use Social Learning! Wednesday, December 11 9:00 AM – 4:00 PM Workshop: Social media has expanded beyond marketing and become a more prominent tool for organizational learning and communication. While technology is a core component of a successful implementation there are other factors to consider before your organization is ready for social learning. Attend this workshop to develop a strategy for using social learning in your organization. Locations: At Harrisburg University and Online More Info & Registration: http://bit.ly/1aHmN7A

http://bit.ly/1aHmN7A
Page 28: I Feel the Need for Social Learning

Andy Petroski

Director of Learning Technologies

Assistant Professor of Learning Technologies

Harrisburg University

[email protected]

@apetroski

Harrisburg

University

LTMS

CAE&LT

Page 29: I Feel the Need for Social Learning

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