i connect case study 2011
DESCRIPTION
Case study presentation at the "Teaching and learning with Vision" conference - Gold Coast November 4, 2011TRANSCRIPT
TAFE “iConnect” Web Conference Case Study 2011
Colleen Hodgins
TAFE iConnect Project Manager
Marketing iConnect version 1
Marketing iConnect version 3
6,911 staffTAFE iConnect accessible across 12 TAFE institutes and QVDC!
TAFE Queensland
TAFE Queensland has 19,671 computers
TAFE has 13 institutes with different standard operating environments!
TAFE –The facts
6,911 staff + web conference capability
(ICTs) will underpin TAFE Queensland’s business performance and must be critically positioned close to TAFE business to best understand and serve it.
iConnect web conferencing (Elluminate) is one of these ICT tools
TAFE ICT Vision 2012+
+ =
Sources at http://www.slideshare.net/HubSpot/101-awesome-marketing-quotes
Aims for this case study
2010: TAFE Queensland and EQ Pilot with 6 Regional TAFE institutes - EQ managed
2011: TAFE Queensland and EQ Project with all 13 TAFE institutes – TAFE managed
• Web Tour http://voicethread.com/share/2091741/
• Application share - selection of staff profiles
CommunicateCollaborateCreate
iConnect web conference capability
• Web Tour http://voicethread.com/share/2091741/
Collaboration
Enhanced understanding of TAFE and EQ educational uses of iConnect
All collaboration partners willing to work together and solve emerging issues
Industry and VET partnerships enhanced. (Water)
Sustainable and inclusive professional learning communities fostered ( SCIT, BRIT)
Systems being shared between EQ (Learning Place, TAFE CAMS logins/IAM authorisation) and TAFE (Aurion, Unisys) vary and do not necessarily integrate
Support systems and documentation/website resources/communication channels require development and refinement
Collaboration Partners
EQ Management The Learning Place
LMS –QVDC management
DET Unisys contract management
UNISYS
EQ
TQ iConnect PM
EQ iConnect Liaison Officer
TQ iConnect institute contact officers
TQ staff
TQ CCMS
EQ IAM team
Communication
iConnect communication strategy implies negotiation with many stakeholders
iConnect brochure development – time consuming
iConnect moderator training program facilitated online – some staff unfamiliar and unable to cope with this type of learning at this time.
Bandwidth and IT system issues with TAFE infrastructure
Establishment of TAFE institute iConnect contact officers network
Enhanced communication strategies for teachers and staff
Creation
Enhanced blended learning strategies and connections for rural and remote staff and students
Experience, support and immersion in web conferencing technology that I can use straight away
Using iConnect for orientation to my.tafe
ISAS/my.tafe training
We are in the process of exploring the use of webcams to demonstrate clinical skills, such as taking blood pressures and temperatures and then getting the student to practice before demonstrating their competence to the teacher via webcam as a preparation for Residential School.
The iConnect sessions had about 10-14 participants logging in. Feedback from the attendees was very positive around utilising e-learning technology to walk-the-talk in promotion of delivery via flexible modes.
Facilitate communication with industry networks (fashion team)As a key communication tool for Diploma of International Business students studying 100% online
To deliver training to staff (especially in the regions) for CRM and to problem solve technical issues with third party contractors.
CreationBeginning to develop iConnect session recordings for loading to my.TAFE – help students use databases
RPL’s, Teaching external students, Meeting with Teaching and Learning Networks
Environmental Studies / Product and Innovation
Tutorials with online students
Industry discussionsDelivery of Diploma Water (Hydrometric Monitoring)International web conferences for studentsTeam discussionsMy.TAFE Student orientations
Virtual Office mostly keeping in touch with Off - shore teachers and their training requirements
I have distance students that need support and would like to use this tool to augment delivery
I use iConnect to run communities of practice (COP) with other staff every fortnight.
I use iConnect for students who can’t attend face-to-face classes due to difficulties with family, transport or isolation and who find my.tafe to impersonal. iConnect gives students personal contact and the immediate feedback which they miss in other on-line delivery methods.
Our achievements…
010
203040
506070
8090
March July November
Commenced
Completed
withdrawn/deferred
Our achievements
Training program feedbackMy.tafe ONLINE EVALUATION SURVEY
TAFE Qld Institute Moderators by job role
02468
10121416
Admin Teaching
Adminstration vs Teaching
Nu
mb
er
of
mo
de
rato
rs
TNQ
BRIT
CQIT
WBIT
SCIT
TBIT
BNIT
MSIT
STA
QVDC
SQIT
GCIT
Directorate
MIIT
Where to from here?
As my confidence grows so will my imagination. There are no boundaries
Continued collaboration and communication with EQ to make the best use of iConnect and share the intellectual capital/use around this tool across TQ and EQ staff
Colleen Hodgins Project Manager - TAFE Queensland iConnect Web Conference Project LMS Team, QVDC 1 Cordelia Street South BrisbanePh: [email protected]
Video-streamed sessionhttp://mediasite.videolinq.tafe.net/Mediasite/Viewer/?peid=3d4a15310b1a40f586d4ea1b202067cf1d