hybrid messaging: from sms to push notifications

26
HYBRID MESSAGING BY JEROEN VAN GLABBEEK

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This presentation was held during the Mobile Convention Amsterdam, May 21st 2014. CM's CEO Jeroen van Glabbeek explains the emergence of push notifications. Van Glabbeek introducres the possibilities and limitations of push, and how to combine it with SMS to create optimal coverage. SMS has the reach and push is low cost. Combined together it delivers a powerful tool; hence hybrid messaging. Hybrid messaging can be delivered in several ways. As a direct push option using an existing app. As done for booking.com. Using the appdominal SDK (software development kit), building the functionality into an existing or new app. As done for ANWB and StudyCall. Using a container app, which shows a mobile website in an app. Using the built-in push functionality of the app, as done for Ayton. Or with a completely new, branded app. White labeled solution as used by Leaseplan. Or finally using Notifire. CM's own brand, very low cost.

TRANSCRIPT

Page 1: Hybrid Messaging: From SMS to Push Notifications

HYBRID MESSAGINGBY JEROEN VAN GLABBEEK

Page 2: Hybrid Messaging: From SMS to Push Notifications

CM GROUP | WWW.CM.NL

90% OF ALL TEXTMESSAGES ARE READ WITHIN 90 SECONDS OF BEING DELIVERED.

SOURCE: ORACLE

Page 4: Hybrid Messaging: From SMS to Push Notifications

1. SMS MESSAGING

2. PUSH MESSAGING

CM GROUP | WWW.CM.NL

Page 5: Hybrid Messaging: From SMS to Push Notifications

1. SMS MESSAGING

2. PUSH MESSAGING

CM GROUP | WWW.CM.NL

Page 6: Hybrid Messaging: From SMS to Push Notifications

CM GROUP | WWW.CM.NL

SMS MESSAGING

100% OF ALL MOBILE PHONE USERS…

… HAS A PHONE WITH SMS FUNCTION

… HAS A TELECOM PROVIDER THAT ALLOWES TEXTING

… KNOWS HOW TO OPEN A SMS

Page 7: Hybrid Messaging: From SMS to Push Notifications

1. SMS MESSAGING

2. PUSH MESSAGING

CM GROUP | WWW.CM.NL

Page 8: Hybrid Messaging: From SMS to Push Notifications

CM GROUP | WWW.CM.NL

PUSH MESSAGING

38% OF ALL MOBILE PHONE USERS OWNS A SMART PHONE

49% OF ALL MOBILE PHONE USERS USE MOBILE INTERNET

44% OF ALL PEOPLE WORLDWIDE USE MOBILE APPS

68% ENABLED PUSH MESSAGING

SOURCES: eMarkter | MobiThinking | ORACLE

Page 9: Hybrid Messaging: From SMS to Push Notifications

CM GROUP | WWW.CM.NL

SMS MESSAGINGWIDE REACH

PUSH MESSAGINGLOWER PRICING

Page 10: Hybrid Messaging: From SMS to Push Notifications

CM GROUP | WWW.CM.NL

CHALLENGE:FINDING THE OPTIMAL COMBINATION

Page 11: Hybrid Messaging: From SMS to Push Notifications

1. SMS MESSAGING

2. PUSH MESSAGING

3. HYBRID MESSAGING

CM GROUP | WWW.CM.NL

Page 12: Hybrid Messaging: From SMS to Push Notifications

CM GROUP | WWW.CM.NL

Page 13: Hybrid Messaging: From SMS to Push Notifications

CM GROUP | WWW.CM.NL

DIRECT PUSH

BookingSay YES to Lisbon! Huge savings and last-minute deals for this weekend!

SENT PUSH WITH EXISTING APP

Page 14: Hybrid Messaging: From SMS to Push Notifications

TOKENLESS

Booking

Zeg JA tegen Catania! Last-minute deals voor dit weekend. Pak ze voordat ze weg zijn!' to token c8a55615b0631f8e28bd5cea7d60b5ba3993bdfcb217dbd

CM GROUP | WWW.CM.NL

€ 75 PER BATCH

€ 250 PER MONTH

Page 15: Hybrid Messaging: From SMS to Push Notifications

CM GROUP | WWW.CM.NL

APPDOMINAL SDKHYBRID MESSAGING AND SECURITY FOR YOUR APP

Page 16: Hybrid Messaging: From SMS to Push Notifications

CM GROUP | WWW.CM.NL

HYBRID MESSAGING AND SECURITY FOR YOUR APP

APPDOMINAL SDK

SPEAKER: CHRIS WIGANT | STUDYCALL

Page 17: Hybrid Messaging: From SMS to Push Notifications

CM GROUP | WWW.CM.NL

APPDOMINAL SDK€CT 1 - 5

PER PUSH MESSAGE

€ 89 - 249PER MONTH

€CT 5 - 10

PER SMS MESSAGE

€CT 5

PER HYBRID MESSAGE

Page 18: Hybrid Messaging: From SMS to Push Notifications

CM GROUP | WWW.CM.NL

CONTAINER APPYOUR MOBILE WEBSITE IS AN APP

Page 19: Hybrid Messaging: From SMS to Push Notifications

CM GROUP | WWW.CM.NL

CONTAINER APP€CT 1-5

PER PUSH MESSAGE

€ 89 - 249PER MONTH

€CT 5-10

PER SMS MESSAGE

€CT 5

PER HYBRID MESSAGE

Page 20: Hybrid Messaging: From SMS to Push Notifications

CM GROUP | WWW.CM.NL

BRANDED APPWHITE-LABEL APPS FOR MESSAGING AND SECURITY

Page 21: Hybrid Messaging: From SMS to Push Notifications

CM GROUP | WWW.CM.NL

BRANDED APP

€ 1000 -

€ 6000 SETUP

€CT 1-5

PER PUSH MESSAGE

€CT 5-10

PER SMS MESSAGE

€CT 5

PER HYBRID MESSAGE

Page 22: Hybrid Messaging: From SMS to Push Notifications

CM GROUP | WWW.CM.NL

NOTIFIRE

Page 23: Hybrid Messaging: From SMS to Push Notifications

NOTIFIRE

€ 0 SETUP

ORMONTHLY

CM GROUP | WWW.CM.NL

€CT 1-5

PER PUSH MESSAGE

€CT 5-10

PER SMS MESSAGE

€CT +/- 5

PER HYBRID MESSAGE

Page 24: Hybrid Messaging: From SMS to Push Notifications

CM GROUP | WWW.CM.NL

OWN APP

APPDOMINAL SDK

CONTAINER APP

BRANDED APP

NOTIFIRE

Page 25: Hybrid Messaging: From SMS to Push Notifications

CM GROUP | WWW.CM.NL

HYBRID MESSAGINGYOU’VE GOT THE MESSAGE,WE DELIVER

Page 26: Hybrid Messaging: From SMS to Push Notifications

CM GROUP | WWW.CM.NL

Q&A