hungry for profits

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Hungry For Profits “Your Message On The Move” Mobile Marketing for Restaurants Presented to: Webinar Attendees June 18, 2013 Presented by: Bob Bentz Advanced Telecom Services

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Consumers with smartphones and tablets are searching for local businesses on their devices. Local restaurants account for almost 30% of what’s being searched for on a mobile phone. Yet in many instances, restaurants are not mobilized to greet those ‘hungry eyeballs’ before they are ready to make a purchasing decision. Learn how you can take the first steps to interact with these customers via mobile marketing as they look for you.

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Page 1: Hungry for profits

Hungry For Profits

“Your Message On The Move”

Mobile Marketing for Restaurants

Presented to:Webinar AttendeesJune 18, 2013

Presented by:Bob BentzAdvanced Telecom Services

Page 2: Hungry for profits

Bob Bentz President, Advanced Telecom Services (founded 1989)

Experienced entrepreneur with expertise in Mobile Marketing

www.advancedtele.com

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OverviewMobile Apps

Text MessageMarketing

QR Codes

Mobile Websites

Text Chat

Mobile Ad Buys

Mobile SEO

Page 4: Hungry for profits

Have you or your business ever used mobile marketing?

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55% of people access the internet via a mobile device◦ 47% last year

31% of adult U.S. mobile web users say they now go online mostly via their mobile phones

Increasing Mobility

Source: Pewinternet.org

Page 6: Hungry for profits

Source: Nielsen 2011

48% of Smartphone

Owners Visited a Restaurant’s

Mobile Website in the Past

Month

Page 7: Hungry for profits

17%Percentage of searches performed

from mobile phones

Source: Pewinternet.org

Page 8: Hungry for profits

47%Percentage of Restaurant searches performed by mobile phones

Source: Pewinternet.org; January 2011

62% on Valentines Day

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Percentage of Restaurants with mobile websites

ONLY 7%

Source: Pewinternet.org

Page 10: Hungry for profits

From 2011 to 2012, restaurantmobile searches increased

Restaurant Mobile Searches

50 %

Source: ComScore

Page 11: Hungry for profits

Defining The Mobile Restaurant Searcher

Source: Nielsen

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Top Mobile Search Categories

Year-over-year mobile search growth: 117%

Top Searches1. Restaurants2. Financial Services3. Auto Repair

Services

Source: YP

Page 13: Hungry for profits

76% of Restaurant searches by Smartphones are done on the go

51% of Restaurant searches by Smartphones are done in the car

Source: Nielsen

Page 14: Hungry for profits

What They’re Looking For:Locally Driven

Location: 70%

Hours: 66%

Phone Number: 51%

Source: Nielsen

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How far in advance do diners decide which restaurant to go to?

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Connect to CustomersImmediately

Urgency

Source: Nielsen

30% of users convertimmediately

60% transact within 60 minutes

Page 17: Hungry for profits

84% of Restaurant Mobile Searches Result in a Purchase

Source: Nielsen

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Type of Food I was Looking for

Close to My Location

Within Price Range

Had an Exact Location/Specific Restaurant in Mind

Had Good Reviews

0% 20% 40% 60% 80% 100%

78%

65%

48%

48%

27%

Top 5 Reasons For Visiting a Restaurant After Viewing a Website

Source: Nielsen

Page 19: Hungry for profits

ATS Mobile Restaurants To Go Solution

Custom QRCodes

Mobile Apps

TextMessageMarketing

MobileWebsites

Page 20: Hungry for profits

“A la Carte” Mobile Solution

Text ChatMobile Ad Buys Mobile SEO

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Mobile Websites

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Your Current User Experience On Mobile

Take a look at what your visitors see when they bring up your desktop website on a mobile phone.

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“61% of visitors to a mobile unfriendly site will likely go to a competitor’s website.” -- Google

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Your New User Experience On Mobile

Serve this up on your mobile phone to see the difference a mobile website makes on your smartphone or feature phone:

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Our Special Sauce

Same Features as an App

at 15% of the CostDrop Icon on Smartphone

Show Your Food and Restaurant

IncreaseTakeout

Gain

Posit

ive

Revi

ews

Makes Easy Contact Point

Click To Call

Loca

tion

and hours

makes y

ou

easy to

find

Page 26: Hungry for profits

Mobile Website = Higher Mobile Search Rankings

Google has 2 bots: Googlebot & Googlebot Mobile.

Different rankings for desktop & mobile.

Added benefit of mobile site is higher rankings in mobile search.

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Text Message Marketing

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The average response time to an email is 90 minutes. The average response time to a text message is 90 seconds.

Text Message Marketing

Source: SmartMediaTips

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Mobile coupons are 10x more likely to be used than traditional

paper coupons

Mobile Coupons

Source: HubSpot

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Reach Customers When They Are Most Likely to Buy

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Offer specials and deals to encourage business

Most effective medium of advertising on Monday and Tuesday (“Slow Days”)

Generate Sales on Slow Days

Page 32: Hungry for profits

Use special events to generate business

Special Events

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“21% of All Sales were from customers not in the database”

Viral

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Measurable

Using a unique PIN, you can track the effectiveness of your advertising

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QR Codes

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Custom QR Codes

Custom QR Codes achieve scan rates that are 2.3 times higher than ordinary B&W mobile bar codes.

Catch your customers attention

Boost your online traffic

Build your database with qualified leads

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Mobile Apps

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Apps

More than half of a person’s mobile phone usage is spent on apps.

In 2011, 45 billion apps were

downloaded. By 2015, that number

should grow to 108 billion.

Source Garnter

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Text Chat

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Text Chat

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Mobile Ad Buys

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Mobile Ad Buys

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Mobile SEO

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Case Studies

- Achieved 15% redemption rate with

SMS marketing

-achieved 11% redemption rate for Super Bowl campaign

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Case Studies

“Jump the Line!” Mobile Campaign

1400 added to database in month!

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Investment

The Package:

• Mobile Website

• Text Message Marketing*

• Custom QR Code

• Text Chat

* Includes 1000 text messages

$1,850 + $199/ month

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