human services directories, what they can do - himss australia 2014 presentation
TRANSCRIPT
Victorian Human Services Directory (HSD) What is it ?
Covers the Breadth and Depth of Human and Health Services across Victorian
Yellowpages (Services}
Single Source of Truth for E-Health across Victoria (and Australia)
Over 300 different Service Types:
Contains:-
• 1,950 General Practices,
• 1,250 Pharmacies,
• 215 Hospitals (Public/Private)
• 11,500 organisations,
• 27,000 practitioners
• 6,800 GP's
Victorian Human Services Directory (HSD) What is it ?
Each listing has data including:
• Contact details
• location
• opening hours
• languages spoken
• billing arrangements
• supported types of communication
• practitioner details (voluntary model)
• Etc.
Self Authorship
Content Management processes
Victorian Human Services Directory (HSD)Structure
Agency: An Agency is an entity that operates one or more Sites. An Agency can have the same name as the site. An agency can be a sole practitioner.Site: A Site is the physical location or an address where services are provided.Service: A Service is a single or multiple list of services offered at a site.Practitioner: A Practitioner/s is a service professional who provides relevant services at the site (Note: This is optional)
Application Programming Interface (API) - Public and Authenticated
Health Provider Identifier – Organisations/Individuals (HPI-O/I’s) (National)
National Authentication Service Health, Certificates (NASH) (Capacity to do)
Endpoint Locator Service (ELS) (National)
National HSD – Search Screen by Jurisdiction
Geo-Coding of Address - using the International Standard
Foundation piece of E-Health Infrastructure
Leading to an International Standard created on the Victorian HSD
Victorian Human Services Directory (HSD) Built in - Functionality
National Health Services Directory (NHSD)
In 2011 the VHSD became the foundation for the National Health Services Directory
The NHSD covers all Australian jurisdictions with services across the public and private sector.
Implemented by Healthdirect Australia on behalf of all Australian Governments
National Health Services Directory (NHSD)Management Tools
Access to the directory is available through an increasing variety of websites, mobile environments and applications
Victorian Human Services Directory (HSD) Stakeholders and Consumers
Clinical/GP/Community Applications
Discharge Summaries/Pathology
Reports, etc.HPI-I/O’s, Endpoint
Locator Service, Telehealth,
Templating Service
Services Information, e.g.
opening hours, etc.
Content Providers, Healthand Human Practitioners
PECHR/E-Referral
GP After Hours, NURSE-ON-CALL
Telehealth
NHSD
Public Health Portals
“The database is such a useful resource for me, I would use it 3 or 4 times a week. So it is really in my best interests that it is as up to date as possible”.Ian Ferretter, Quitline Manager - Tobacco Control Unit, Cancer Council Victoria
“Thanks again for your help Ted. For what it's worth, I think the HSD is a wonderful initiative and hope the other states plan to follow suit (if they haven't already)”.Email Glenn Tassie, (Website Developer)
"You've done a terrific job with the HSD and I particularly appreciate the foresight gone into what has been developed to enable systems such as ours to leverage off it in a mutually beneficial way" Elli Wellings, PACT Project Manager, Victoria Police
Thank you very much for your prompt and very detailed response to my queries. I am truly impressed with this directory and we will make good use of every day.Senior Project Officer, FaHCSIA Victoria
I have been using your health site quite a bit and have told heaps of people about it - it has been invaluable and extremely accurate! Kristin Bailey, Health consumer, (17.02.14)
Victorian Human Services Directory (HSD) Positive Comments
Health Planning Tool (HPT)
Common cloud infrastructure and shared technology baseCentralised data governance and managementNational data standards and definitions can be introduced
Data publishing platformCan support 100s of Nationally and Locally significant datasetsReduced data duplicationConfigurable interface for different target audiences
Health system wide collaborationReusable Data Themes supporting different audiences Sharing of data, resources, skills and knowledge across
different organisations (National/International Basis) – RESEARCH !!!!!
Local, Regional, National and International Collaboration Evidence Base Health Policies
Building Healthy CommunitiesMore fully integrating datasets with cross-sector planning, such
as Census, Education, Health Services, Utilities, Transport, etc.
Potential
Cloud
Mobility
Big DataData Analytics
Gov - Open Data
E-Health – Integration
Cross Sector Collaboration
Secure Messaging
EMR ?Research
Websites
• Victorian Human Services Directory (HSD)
• Better Health Channel - Public Face of the HSD
• National Health Services Directory
• Better Health Channel - Award Winning Mobile App, 2012 and 2013, Australia
• Award Winning ArthritisMap - Consumer Access
• Medicare Locals Health Planning Tool