human resources director or human resources manager

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Elizabeth "Lee" Werner, SPHR 214/707-4660 4314 Holland Avenue ~ Dallas, Texas 7 5219 [email protected] HUMAN RESOURCES DIRECTOR Strategic, highly motivated, and results-driven professional with comprehensive experience in HR in diverse environments including start-up and international ar enas. 15 years in leadership roles. An outstanding team player and leader with e xcellent problem-solving, communication, and conflict resolution skills. Adept a t partnering with senior management to plan and execute strategies that reduce c osts and enhance performance. Graduate of SMU. Expertise includes: * Strategic Planning * Employee Relations * Payroll * Workers' Compensation * Retention Programs * Benefits Administration * Compensation * EEO/Affirmative Action * Recruitment/Staffing * Performance Management * Union Avoidance * Training & Safety/OSHA HIGHLIGHTS OF ACCOMPLISHMENTS Recruitment & Retention  * Achieved 77% retention of full time and part time employees at Regency Hospita l of North Dallas ("RHND"). Successfully managed a Reduction in Force at curren t employer. * Successfully filled management, nursing and allied health positions without ut ilizing the assistance of outside recruite rs. (RHND and current employ er). * Saved $1.28 million in annual costs at Wallace Thomson Hospital by filling ove r 60 vacant nurse, respiratory therapist, and radiologic technologist openings, thereby eliminating 80% of costly agency staff. * Maintained low staff turnover of 15.14% at Wallace Thomson Hospital versus Sou theastern industry average of 21% (for hospitals of less than 500 FTEs). Made sa lary improvements to improve retention efforts. Workers' Comp / EEO / Affirmative Action / Union Avoidance * Reduced workers' comp costs by 51% from $154,000 in 2002 to $76,000 in 2005 by implementing training and a minimal lift program in both the nursing and EMS ar eas of Wallace Thomson Hospital. * Successfully defended Wallace Thomson Hospital against all of four claims lodg ed with the South Carolina Human Affairs Commission (SCHAC) as well as two that were appealed to the EEOC. * Developed the first Affirmative Action Plans at both The Child Care Group and Ada Wilson Hospital. * Implemented successful union avoidance training programs at The Child Care Gro up. Employee Relations & Benefits * Enhanced employee morale at current employer, Regency Hospital and Wallace Tho mson Hospital by leading and participating in numerous employee activities such as Hospital Week, annual Fall Festival, Commitment Ceremony, first service award s program at current employer, North Texas Food Bank Drive, Toys for Tots, Five Year Annivers ary Celebration at current employer and numerous other events. * Lowered costs and improved Wallace Thomson benefits offering by negotiating tr ansition to new provider. PROFESSIONAL EXPERIENCE CONFIDENTIAL 2009 - present

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Page 1: Human Resources Director or Human Resources Manager

8/3/2019 Human Resources Director or Human Resources Manager

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Elizabeth "Lee" Werner, SPHR

214/707-4660 4314 Holland Avenue ~ Dallas, Texas 75219 [email protected]

HUMAN RESOURCES DIRECTOR

Strategic, highly motivated, and results-driven professional with comprehensiveexperience in HR in diverse environments including start-up and international arenas. 15 years in leadership roles. An outstanding team player and leader with excellent problem-solving, communication, and conflict resolution skills. Adept at partnering with senior management to plan and execute strategies that reduce costs and enhance performance. Graduate of SMU. Expertise includes:

* Strategic Planning * Employee Relations * Payroll * Workers' Compensation* Retention Programs * Benefits Administration * Compensation * EEO/AffirmativeAction* Recruitment/Staffing * Performance Management * Union Avoidance * Training &Safety/OSHA

HIGHLIGHTS OF ACCOMPLISHMENTS

Recruitment & Retention * Achieved 77% retention of full time and part time employees at Regency Hospital of North Dallas ("RHND"). Successfully managed a Reduction in Force at current employer.* Successfully filled management, nursing and allied health positions without utilizing the assistance of outside recruiters. (RHND and current employer).* Saved $1.28 million in annual costs at Wallace Thomson Hospital by filling over 60 vacant nurse, respiratory therapist, and radiologic technologist openings,thereby eliminating 80% of costly agency staff.* Maintained low staff turnover of 15.14% at Wallace Thomson Hospital versus Southeastern industry average of 21% (for hospitals of less than 500 FTEs). Made salary improvements to improve retention efforts.

Workers' Comp / EEO / Affirmative Action / Union Avoidance* Reduced workers' comp costs by 51% from $154,000 in 2002 to $76,000 in 2005 byimplementing training and a minimal lift program in both the nursing and EMS areas of Wallace Thomson Hospital.* Successfully defended Wallace Thomson Hospital against all of four claims lodged with the South Carolina Human Affairs Commission (SCHAC) as well as two thatwere appealed to the EEOC.* Developed the first Affirmative Action Plans at both The Child Care Group andAda Wilson Hospital.* Implemented successful union avoidance training programs at The Child Care Group.Employee Relations & Benefits* Enhanced employee morale at current employer, Regency Hospital and Wallace Tho

mson Hospital by leading and participating in numerous employee activities suchas Hospital Week, annual Fall Festival, Commitment Ceremony, first service awards program at current employer, North Texas Food Bank Drive, Toys for Tots, FiveYear Anniversary Celebration at current employer and numerous other events.* Lowered costs and improved Wallace Thomson benefits offering by negotiating transition to new provider.

PROFESSIONAL EXPERIENCE

CONFIDENTIAL 2009 - present

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Acute Care, Physician-Owned Surgical Hospital, 150 employees.Human Resources Manager* Oversee the HR and payroll functions for the hospital.* Direct all recruiting efforts plus benefits administration, compensation, conflict resolution/dispute mediation, employee relations, performance management, personnel records management and workers' compensation.* Maintain excellent morale by participating in the organization and administration of various employee activities.* Ensure JCAHO and CMS compliance for the human resources function as well as compliance with EEO/Affirmative Action laws and all other applicable state and federal regulations.

ELIZABETH LEE WERNER, SPHR Page Two

PROFESSIONAL EXPERIENCE(CONTINUED)

* Report directly to the CEO and collaborate with other members of the senior leadership team in development of strategic plans, policies, and budgets for the organization.* (Special note: Asked by CEO of RHND to join her in HR Management role at

current employer).

REGENCY HOSPITAL OF NORTH DALLAS, Carrollton, Texas 2007 - 2009Long Term Acute Care Hospital, 44 beds and over 150 employees.Human Resources Manager* Same as above with exception of supervision of HR Coordinator.

WALLACE THOMSON HOSPITAL, Union, South Carolina 2002 - 2006County hospital with 143 beds and over 400 employees.Director of Human Resources* Oversaw the HR function for the hospital in a leadership position that formerly stood vacant for over a year.* Supervised and motivated a team of four.

* Directed all recruiting efforts plus benefits administration, compensation, conflict resolution/dispute mediation, employee health, employee relations, performance management, personnel records management, and staff development/training.* Maintained excellent morale by organizing incentive programs and employee activities.* Negotiated vendor contracts for benefits and retirement plans (401(a) and 457).* Ensured JCAHO and DHEC compliance for the entire facility as well as compliance with EEO/Affirmative Action laws and all other applicable state and federal regulations.* Reported directly to the CEO and collaborated with other members of the seniormanagement team in development of strategic plans, policies, and budgets for the organization.

THE CHILD CARE GROUP, Dallas, Texas 1996 - 2001Non-profit United Way agency with approximately 10 daycare centers and 250 employees in North Texas.Director of Human Resources* Directed and managed benefits administration, compensation, employee record-keeping, employee relations, employee safety/wellness, payroll, recruitment, unionavoidance, and workers' compensation.* Supervised a team of four.

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* Served as a key member of the senior management team engaged in strategic planning for the organization.* Developed and led staff training and development programs.* Ensured compliance with EEO/Affirmative Action policies and government contract regulations.* Planned and controlled the budget for the HR/payroll department.* Reported to Executive Vice President.

ADA WILSON CHILDREN'S CENTER FOR REHABILITATION, Corpus Christi, Texas 1991 - 1996Non-profit specialty children's hospital partially funded by the United Way.Director of Human Resources* Directed all HR functions while also playing a key role in hospital's strategic planning and risk management.* Planned and managed staffing budgets.* Developed, implemented, and communicated policies and procedures.* Recruited, oriented, and trained new employees.* Provided strategic advice to managerial teams on many HR issues including conflicts and disputes.* Managed benefits administration, compensation, EEO/Affirmative Action compliance, employee relations, immigration matters, workers' compensation, and unemployment claims.* Maintained safety/OSHA compliance and facility liability/casualty insurance.

* Facilitated downsizing associated with closure of residential facility and merger with acute care hospital.ELIZABETH LEE WERNER, SPHR Page Three

PROFESSIONAL EXPERIENCE(CONTINUED)

* Served as the United Way Campaign Chair.* Reported to the President/CEO.

DISTRIBUTION AND MARKING SERVICES, INC. (DMSI), Charlotte, North Carolina 1988 -

1989Services company specializing in the tagging and distribution of garments for the retail trade.Director of Human Resources* Managed the Human Resources function for this 250-employee organization with sites in Atlanta, Georgia and Charlotte, North Carolina.* Oversaw recruiting, retention, employee relations, and safety/OSHA complianceefforts.* Administered employee benefits and supervised an employee responsible for payroll.* Advised managers and supervisors on policies and procedures.

Previously worked for two corporations, Barlow World and Datotek, with responsib

ilities that included recruitment, expatriate relations, employee relations, andtraining.

EDUCATION & CERTIFICATIONS

 SOCIETY FOR HUMAN RESOURCE MANAGEMENT (SHRM)Senior Professional in Human Resources (SPHR) since 1995 / Lifetime Certification

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SOUTHERN METHODIST UNIVERSITY, Dallas, TexasBFA

AFFILIATIONS

* Current Member, Society for Human Resource Management (SHRM)* Current Member, Dallas Human Resources Management Association* Current Member, Texas Society for Healthcare Human Resources Administration* Board Member (Region I Representative), South Carolina Healthcare Human Resources Association and member of its Workforce Advisory Committee. (2004-2006)* Member, South Carolina Employer Council Advisory Committee. (2005-2006)* Board Member, United Way of The Piedmont Advisory Council. (2005-2006)* Board Member (1995) and Member (1991-96), Corpus Christi Human Resources Management Association.