human resource management training program

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Copyright Global Management Laboratory Inc. All Rights Reserved Human Resource Management Nguyen Trong Quy – Global Management Laboratory

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This program of human resource management is designed as standard program for HR professionals to select each topics to study in order to fill in the gaps. For specific organization, human resource program will be designed based on their actual situation and characteristic of their business and for public workshop, it will be designed based on current situation of market change, level of participants and majority of industry such as manufacturing, service or trade.

TRANSCRIPT

Page 1: Human Resource Management Training Program

Copyright Global Management Laboratory Inc. All Rights Reserved

Human Resource Management

Nguyen Trong Quy – Global Management Laboratory

Page 2: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

This program of human resource management is designed as standard program for HR professionals to select each topics to study in order to fill in the gaps. For specific organization, human resource program will be designed based on their actual situation and characteristic of their business and for public workshop, it will be designed based on current situation of market change, level of participants and majority of industry such as manufacturing, service or trade.

This program of human resource management is designed as standard program for HR professionals to select each topics to study in order to fill in the gaps. For specific organization, human resource program will be designed based on their actual situation and characteristic of their business and for public workshop, it will be designed based on current situation of market change, level of participants and majority of industry such as manufacturing, service or trade.

Preface

Page 3: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

Human Resource Management

Overview • Human resource is the most important resources of any companies, stronger human resource management systems contribute greater success to company.

HR dept. always goes one step before to prepare and give support of development to company

Level 0

Level 1

Level 2

Level 3

Level 4

Level 5

Level 6

Level 7

Level 8

Sta

nd

ard

Imp

roved

Innovat

ion

Standard

Improvement

Innovation

Administration

Consulting

Strategy

•Recruitment, training

•Assignment

•Evaluation, Compensation

• Horenso, JR, 5S, vv…

• Đề xuất, xây dựng hệ thống kazen, đề xuất cải tiến, phát hiện, vv…

• Thành lập hệ thống QC

• DST-PDCA

Company

HR, GA

• Cap-Do

HR’s role and responsibility HR dept. to support company

Standard

Improvement

Innovation

HRM Philosophy / Ideal Image of People

Identification of talent

Identification of talent

Training and guidance

Training and guidance

EvaluationEvaluationTraining and

guidanceAssignment/Qualification

Categorization and registration of the abilities,

characteristics and strengths

Advertisement for the personnel for dispatch, group activities, the Idea

Contest, etc.

Motivating personnel Motivating personnel

Utilization of talent

Utilization of talent

Motivation on own

initiative

Meritocracy focused on

abilities and skills

Multi-dimensional

organizatio

n

Employee’s Goal

Developingabilities

Developingabilities

Infinite number of opportunities and places for making great

strides

Cultivatingopportunities

Cultivatingopportunities

Ambition and Pride

Infinite growth

Qualification

system

Training and

education

system

・My records・ Theme record report form・ Self-expression report form

・ Records of the guidance on aptitude

・ OJT Face-to-face interview,

Orientation of the direction of the educational program

Company Goal

HRM ProcessPersonal DevelopmentAchieving Company Goal

Basic content

Page 4: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

Standard

Improvement

Innovation

Administration

Consulting

Strategy

Standard - Administration

level

Level 1Compan

y Administratio

n

It is suitable for companies whose activities/work has been standardized

Time : 8 days (8:30 ~ 17:00) Lecturer : VN No. participants: <30 Method : lecture, discussion, activities, team Fee : 6.500 (USD) – (exclude traveling & consulting)

Information

Human Resource Management

Basic content

Page 5: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

Method of analyzing jobMethod of writing job descriptionHiring processInterview / test methodHow to build questionnairesSelection methodLabor contractProbation evaluation

MeaningMeaning

Human Resource Management - Administration Level

Labor management

Labor management

Information system

Information system

Property management

Property management

1 day

Basic content

Page 6: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

5SWorking regulationBehavior/attitudeSafetySelf-starter

MeaningMeaning

Human Resource Management - Administration Level

Labor management

Labor management

Information system

Information system

Property management

Property management

2 day

Basic content

Page 7: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

Right person to right position in a right direction

MeaningMeaning

Human Resource Management - Administration Level

Labor management

Labor management

Information system

Information system

Property management

Property management

1 day

Basic content

Page 8: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

Working performance is appraised in positive way so that employees can see weakness to stop and strength to utilize

MeaningMeaning

Human Resource Management - Administration Level

Labor management

Labor management

Information system

Information system

Property management

Property management

1 day

Basic content

Page 9: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

Compensation to be discussed to find points to be improvedSalary systemBonus systemReward system

MeaningMeaning

Human Resource Management - Administration Level

Labor management

Labor management

Information system

Information system

Property management

Property management

0.5 day

Basic content

Page 10: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

How to maintain company regulation & trade unionResignation, dismiss, sickness, holiday, conflict, etc.,Labor law

MeaningMeaning

Human Resource Management - Administration Level

Labor management

Labor management

Information system

Information system

Property management

Property management

1.5 day

Basic content

Page 11: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

Information system in company to be described as nerve system in body. A single pain on a finger will be report to brain, a difficulty of a task will be reported to others. HR member need to maintain information system so that everyone can share information in team.Internet, meeting, notice board, etc.,

MeaningMeaning

Human Resource Management - Administration Level

Labor management

Labor management

Information system

Information system

Property management

Property management

Nerve system

0.5 day

Basic content

Page 12: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

Understand responsibility of maintain and protect company’s property such asElectricityWaterCarsEquipments, toolsSecurityInfrastructureEtc.,

MeaningMeaning

Human Resource Management - Administration Level

Labor management

Labor management

Information system

Information system

Property management

Property management

To protect

0.5 day

Basic content

Page 13: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

It is suitable for companies whose activities/work has been improved by everyone contribution

Standard

Improvement

Innovation

Administration

Consulting

Strategy

Improved - Consultative level

Level 2Compan

y Administratio

n

Time : 6 days (8:30 ~ 17:00) Lecturer : VN No. participants: <30 Method : lecture, discussion, activities, team Fee : 4,000 (USD) – (exclude traveling & consulting)

Information

Human Resource Management

Basic content

Page 14: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

Analyze personnel requirementDevelop personnel planReview current situationRecruitment process to be adjusted

MeaningMeaning

Human Resource Management - Consultative Level

Labor management

Labor management

Information system

Information system

Property management

Property management

0.5 day

Basic content

Page 15: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

Training program based on company goal and strategy. To create training environtment in company, training system must be developed:On the Job Training (OJT)Off the Job Training (Off-JT)On the Chance Training (OCT)

MeaningMeaning

Human Resource Management - Consultative Level

Labor management

Labor management

Information system

Information system

1,5 day

HRDHRD

OJTOJT

OCTOCTOFF-JTOFF-JT

Property management

Property management

Basic content

Page 16: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

To maintain stability of personnel requirement, qualification system and job rotation system will be established.

MeaningMeaning

Human Resource Management - Consultative Level

Labor management

Labor management

Information system

Information system

0.5 day

Property management

Property management

Basic content

Page 17: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

To maintain and support improvement level, appraisal system should be up graded:Training evaluationAccomplishment appraisalPromotion appraisalBehavior/attitude appraisal

MeaningMeaning

Human Resource Management - Consultative Level

Labor management

Labor management

Information system

Information system

1 day

Property management

Property management

Basic content

Page 18: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

To maintain and support improvement level, compensation system to be discussed and modified to improve employees’ motivationBonusSalaryReward

MeaningMeaning

Human Resource Management - Consultative Level

Labor management

Labor management

Information system

Information system

0.5 day

Property management

Property management

Basic content

Page 19: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

To maintain and support improvement level, HR will be play a role of consultant to company in term of labor managementCompany regulation to be modified and followed upUp date labor law, civil law and other related regulationsResignation, dismiss, sickness, holiday, conflict, etc., to have countermeasured in advanced

MeaningMeaning

Human Resource Management - Consultative Level

Labor management

Labor management

Information system

Information system

1 day

Property management

Property management

Basic content

Page 20: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

To maintain and support improvement level with employee involvement, information system to be set up and upgradedSuggestion systemReportITAnnouncementEmployee satisfaction servey

MeaningMeaning

Human Resource Management - Consultative Level

Labor management

Labor management

Information system

Information system

1 day

Property management

Property management

Basic content

Page 21: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

It is suitable for companies whose activites/work focus on innovation besides improvement

Standard

Improvement

Innovation

Administration

Consulting

Strategy

Innovation - Strategy level

Level 3Compan

y Administratio

n

Time : 2.5 days (8:30 ~ 17:00) Lecturer : VN No. participants: <30 Method : lecture, discussion, activities, team Fee : 2,000 (USD) – (exclude traveling & consulting)

Information

Human Resource Management

Basic content

Page 22: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

Due to changes of market situation and company goal, HR professionals to take spontaneous actions in term of human resource demandRecruitment strategy to be defined from internal and external changesRecruitment policy, process to be modified

MeaningMeaning

Human Resource Management - Strategy Level

Labor management

Labor management

Information system

Information system

Property management

Property management

0.5 day

Basic content

Page 23: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

Training system to be applied and updated to meet human recourse development not only in company wide but also for suppliers and customers

MeaningMeaning

Human Resource Management - Strategy Level

Labor management

Labor management

Information system

Information system

Unspecified

Property management

Property management

Basic content

Experience/position

Subjects to be trained and to train others

Page 24: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

Job rotation system and qualification system will be viewed and applied by consulting

MeaningMeaning

Human Resource Management - Strategy Level

Labor management

Labor management

Information system

Information system

1 dayConsulting

Property management

Property management

Basic content

Page 25: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

To support high level of innovation, appraisal system need to be upgraded and modified.3600 appraisal to be applied

MeaningMeaning

Human Resource Management- Strategy Level

Labor management

Labor management

Information system

Information system

Property management

Property management

1 dayConsulting

Basic content

Page 26: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

To retain talents and create better motivation, compensation system and policy to have competitive and motivated strategyBonusSalaryReward

MeaningMeaning

Human Resource Management - Strategy Level

Labor management

Labor management

Information system

Information system

1 day

Property management

Property management

Money

Promotion

Learning

Assignment

Others

Basic content

Page 27: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

Company regulation to be modified periodically to match company strategy and market changes and lawResignation and dismissal to be plannedWorking environment created by every individuals by being able to manage their own tasks and responsibility

MeaningMeaning

Human Resource Management - Strategy Level

Labor management

Labor management

Information system

Information system

1 day

Property management

Property management

Basic content

Issue

Page 28: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

RecruitmentRecruitment TrainingTraining AssignmentAssignment AppraisalAppraisal

Compensation

Compensation

To maintain and support innovation level with employee involvement, information system to be applied and upgradedSuggestion systemReportITAnnouncementEmployee satisfaction survey

MeaningMeaning

Human Resource Management - Strategy Level

Labor management

Labor management

Information system

Information system

Property management

Property management

Basic content

2 - 3 daysConsulting

Page 29: Human Resource Management Training Program

Nguyen Trong Quy – Global Management LaboratoryEmail: [email protected] or [email protected]

Support Support SupportLearnt

Forget

LearntLearnt

Learnt

Time

Su

pp

ort a

fter w

orksh

op

Message

After workshop After period of time

Consulting support by email, telephone about content of the workshop

•Knowledge related to the workshop•Labor law and related documents•Specific cases

Consulting support by email, telephone about content of the workshop

•Knowledge related to the workshop•Labor law and related documents•Specific cases

We will provide free support of HRM knowledge after the workshop to participantsWe will provide free support of HRM knowledge after the workshop to participants

Human Resource Management