hris analyst job description - chester county...
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FARO JOB DESCRIPTION
DEPARTMENT Human Resources JOB TYPE Temporary
JOB TITLE HRIS Analyst REPORTS TO Manager, Benefits & Compensation
FLSA STATUS Non‐Exempt LOCATION Exton, Pennsylvania
SCOPE: The HRIS Analyst will enhance the efficiency and effectiveness of Workday and all other supporting HR Information Systems, as well as how these systems interface with other proprietary and third‐party systems/solutions. This role will support and maintain the Human Resources system of record. This position will support ongoing process improvement activities to bring greater efficiency to HR as well as the entire company. This role is also responsible for performing system enhancements, system maintenance, system testing, system upgrades and related data integrity. ESSENTIAL FUNCTIONS
Responsible for troubleshooting, analyzing, detecting, identifying, and correcting technical problems and deficiencies in a timely manner
Assist with design and implementation of HR systems, document process and results
Analyze current process and recommend modifications
Responsible for generating reports and analyses.
Develop and maintain system training material and business process documentation
Establish and maintain documentation internally to note changes and review potential impacts to a business process for escalation.
Analyze issues concerning systems affecting internal and external customer; this may include software issues, software changes, and/or new software packages.
Provide excellent customer support for global internal and external customers regarding system issues and outages. Liaise with vendors when escalated issues arise.
Continually upgrade knowledge and skill base related to HRIS products and integrated systems, to maintain capabilities at the highest possible level.
Assist in ensuring data integrity across standardized QA checks and balances
Audit data for accuracy and partner with end users and HR as appropriate for resolution
Manage HRIS upgrades, patches, enhancements, testing, validation and overall performance management of the system
Closely monitor the customer upgrade experience and report on break downs and system failures
Review complete documentation of changes included in Semi Annual releases
Test product changes in test environments to help determine the uptake of the changes from current state
Understand system capabilities and configuration options for bug fixes
Support the functional configuration to satisfy requests for fixes, changes, enhancements and/or compliance related responsibilities
Make configuration changes as needed.
Terminate Workday Community, Workday Learning and Workday Customer Center accounts of employees who no longer require access.
Perform other related duties as required or assigned
Due to the confidential nature of the work, all essential functions must be performed on FARO premises. DESIRED SKILLS AND EXPERIENCE
Associates Degree in related field (BS preferred)
Minimum 3 years of demonstrated HRIS and must demonstrate a career in HR Technology progression – looking for a true HRIS expert
Prior experience with Workday preferred
Strong analytical skills
Must have a demonstrated track record of interpersonal relationship skills
Ability to handle confidential information in a confidential manner
Strong computer skills are required in Microsoft Office, particularly Excel
High level of technical expertise including experience with HRIS systems
Strong organizational skills
Enthusiastic learner, eager to meet challenges and quickly assimilate new concepts
Ability to work independently and with teams in a fast paced environment
Ability to prioritize, communicate effectively, pay attention to detail and produce high quality work in a timely manner
Experience implementing a SaaS product desired PHYSICAL REQUREMENTS: Some lifting of lightweight materials. Occasional bending and stooping, pushing, pulling, climbing and standing, reaching, upper body and arm rotation. Frequent sitting. This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice.