Respect&CivilityVideoQuiz

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Name:

Date:

1. Civilitycanbedescribedasconsideration,goodness,courtesy,politenessandgood

manners.A. True

B. False

2. Ifyourintentionwasnottohurtsomeoneoryouwerejusttryingtobefunny,it’snot

incivility.A. True

B. False

3. Gossipingaboutaco-workerisnotclassicincivilitybecauseitisanaccurateobservation

basedonfact.A. True

B. False

4. Rudeanddisrespectfulbehaviorcanhaveanegativeimpactonthecompany’sbottomline

andcan:A. Increasecomplaints

B. Reducemorale

C. Increaseemployeeturn-over

D. Alloftheabove

5. Everyoneintheworkplacehasarighttoworkinanenvironmentfreefrom:harassment,

discrimination,bullyingandviolence.

A. True

B. False