“Businesses are made up by people. We’ve proven time and again that you can have a wonderful shop, and put a bloke in there who’s no good, and he’ll stuff it up. Put a good bloke in, and it just turns around like that.”

Gerry Harvey

Human Resource Management• The effective management of the formal relationship between the

employer and employees

Making best use of employees means….• Hiring the best people• Developing cooperative and effective working relationships• Motivating staff to do their best• Providing staff with opportunities for training and development• Retaining the best staff

Human Resource / Employment Cycle

1. Acquisition

2. Development

3. Maintenance

4. Separation

http://www.youtube.com/watch?v=8rWbg4-dw1g

Acquisition

https://www.youtube.com/watch?v=rPu_d4SSOPk

Acquisition• Human resource planning• Job analysis• Job description/specification• Internal/external recruitment• CV or resume• Interviews

Development

http://www.youtube.com/watch?v=h-wfO6_eq-A

+ Performance review - review and discussion of an employee's performance of assigned duties and responsibilities.

Difference between Training and development?

Development• Off the job training• On the job training• Action learning• Competency based• Corporate universities• Training technologies

Development

Maintenance

http://www.youtube.com/watch?v=dgKKPQiRRag

Maintenance• Employment contract (3 types)

• Award (minimum terms & conditions for job)• Enterprise agreement (between employer & group of employees)• Common law contract (between employer and you)

• Minimum employment standards• Hours of work, parental leave, flexible work, annual leave,

personal/carers/compassionate leave,

Maintenance• Fair Work Act 2009• Workplace Health & Safety 2011• Equal employment opportunity / anti-discrimination

Separation

http://www.youtube.com/watch?v=joHbIsAWSBU

Separation

Voluntary Separation• Retirement• Resignation• Redundancy

Involuntary Separation (against their will)

• Redundancy• Retrenchment• Dismissal (Summary/on

notice)

Unfair Dismissal• When an employer dismisses an employee for discriminatory reasons

Questions:1. Explain the relationship between a job analysis, a job description and a job specification

2. Outline how training and development can benefit both the employee and the employer

3. Distinguish between informal on-the-job training and formal off-the-job training.

4. Select whether you would prefer to be covered by an award or an enterprise agreement. Justify your selection.

5. Distinguish between voluntary and involuntary separation, giving examples of each.