hr leadership development & succession planning
TRANSCRIPT
1
Organizational and Employee DevelopmentChris Shepard
2
lyndaEnterprise
Core Competencies
Leading Self
Leading the Business
Vision and Strategy
EmployeeCareer Progression
Onboarding – Lead Supervisor – Manager Director – VP Executive
3
lyndaEnterprise
Employee Career Path – Competencies
a
On
bo
ard
–Le
ad Integrity
Professionalism
Customer Service Orientation
Communication
Teamwork
Adaptability
Lifelong Learner
Pride in Work
Responsibility
Job Knowledge and Skills
Analytical Skills
Problem Solving
Decision Making Sup
ervi
sor –
Man
ager
Integrity
Professionalism
Customer Service Orientation
Communication
Teamwork
Adaptability
Lifelong Learner
Pride in Work
Responsibility
Dir
ecto
r –
VP
Integrity
Professionalism
Customer Service Orientation
Communication
Teamwork
Adaptability
Lifelong Learner
Pride in Work
Responsibility
Business Acumen
Financial Acumen
Employee Development
Management
Team Building
Exec
uti
ve Integrity
Professionalism
Customer Service Orientation
Communication
Teamwork
Adaptability
Lifelong Learner
Pride in Work
Responsibility
Business Acumen
Financial Acumen
Employee Development
Management
Team Building
Inspiring the Vision
Strategic Planning
4
lyndaEnterprise
Subject Courses Hours
Business 484 1,524
Design 406 1,913
Video 318 1,047
Photography 305 1,027
Developer 302 1,085
Web 251 971
3D + Animation 203 801
Audio + Music 125 424
CAD 61 218
Education 31 113
Total 2,486 9,123
lynda.com Curriculum (Courses and Hours)
5
lyndaEnterprise
Succession Planning – lynda.com Curriculum
a
On
bo
ard
–Le
ad Achieving Your Goals
Building Confidence
Customer Service Fundamentals
Discovering Your Strengths
Enhancing Your Productivity
Intellectual Property Fundamentals
iPad for Business
Making Decisions
Managing Your Time
Overcoming Procrastination
Time Management Fundamentals
Writing Email Sup
ervi
sor –
Man
ager
Building Business Relationships
Building Your Professional Network
Communication Fundamentals
Conflict Resolution Fundamentals
Delegating Tasks to Your Team
Delivering Employee Feedback
Having Difficult Conversations
Leading Productive Meetings
Management Fundamentals
Management Tips
Managing Employee Performance Problems
Managing Teams
New Manager Fundamentals
Performance Review Fundamentals
Dir
ecto
r –
VP
Becoming a Thought Leader
Coaching and Developing Employees
Connecting with Executives
Hiring Your Team
Leading a Customer-Centric Culture
Leadership Fundamentals
Leadership Insights from Dan Rockwell
Leading with Emotional Intelligence
Leading Change
Leading Productive One-on-One Meetings
Managing Team Creativity
Mentoring Others
Pitching Projects and Products to Executives
Rewarding Employees
Thinking Like a Leader
Exec
uti
ve
Balancing Work and Life
Building Creative Organizations
Calculating Earned Value
Communicating across Cultures
Content Marketing Fundamentals
Insights from a Business Coach
Leading with Stories
Motivating and Engaging Employees
Public Speaking Fundamentals
Solving Business Problems
Writing Articles
Writing Fundamentals: The Craft of Story
6
① Identify relevant coursework.
② Map to competencies / skill-levels.
③ Name playlist.
④ Save changes.
⑤ Share. Socialize.
⑥ Assign to groups.
⑦ Monitor. Measure.
Instructional Design – Playlists
7
8
Common Challenges We Solve
lyndaEnterprise
Human Resources• Attract and retain talent (mitigate employee attrition)
• Streamline new-hire training efforts (rapid onboarding)
• Integrate systems (centrally deliver + track training content via LMS)
Information Technology• Significantly mitigate inbound / outbound help-desk calls
• Easily support desktop users during technology implementations
• Free-up IT resources to focus on mission-critical tasks
Customer Service, Sales• Improve internal and external communication
• People, project and task management training
• Conflict resolution and negotiation fundamentals
Learning & Development• Design learning paths structured around core competencies
• Offer a turnkey training solution to end-users across +150 subjects
• Track progress + completion for each employee
Creative + Marketing• Stay competitive with latest programs, applications, and techniques
• Print and digital media
• Improved SEO
Development, QA• HTML: Basics through advanced training
• PHP and MySQL, Java
• Foundations of Programming