hr inspired - the power of communication in a global workforce
TRANSCRIPT
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Managing a Global Workforce
The Power of Communication
Julie SmithEMEA HR Director, Tate & Lyle
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Do we understand English?
GHOTI= f as in ‘trough’ or ‘laugh’
= i as in ‘women’
= sh as in ‘station’
FISH
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Some stories from my journey…
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Kazakhstan
• Cars
• Relaxation
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Tanzania
Just a handshake?
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Global recruitment and assessment
Finance Business Partner potential Verbal reasoning Case studies Analysis Teamwork Development plans
Sales Numeracy Verbal reasoning Role play – closing the deal Role play – successful
negotiation
Own language option
Incomplete assessmentsNegative feedbackInaccurate development plans
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When clear communication really matters…Good news• Training and development
opportunities• How we work• Benefits and rewards• Business successes – how
you fit in / contribute• Intranet
Bad news• Restructuring• Poor results – and what
needs to be done• Avoiding accidents• Intranet
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What matters?
• Language• Culture• History• Local expertise• Listen • Understand• Feedback
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