hp2 t17 exam

HP Exam HP2-T17

Exam A

QUESTION 1Which processors use hyperthreading? (Select two.)

A. Intel single core processors

B. AMD dual core processors

C. AMD quad core processors

D. Intel dual core processors

Answer: ADSection: (none)

Explanation/Reference:

QUESTION 2How many memory channels are there in a 2 processor DDR3-based server?

A. 2 channels

B. 3 channels

C. 4 channels

D. 6 channels

Answer: DSection: (none)


QUESTION 3On Intel Xeon 5500 Series (Nehalem) based servers, where is the memory controller located?

A. processor socket

B. processor core

C. HyperTransport Bus

D. Front Side Bus

Answer: BSection: (none)

Explanation/Reference:APS Service Fundamentals - Page 42

Intel Xeon 5500 familyThe Intel 5500-series processors (Nehalem) are designed for performance and dynamic scalability. Features ofthe new processor include:

Intel QuickPath technology in which each processor core features an integrated memory controller and high-speed interconnect to deliver greater performance, bandwidth, and reliability. The integrated memory controllerincreases the speed that data can be communicated between the processor and the memory DIMMS.

QUESTION 4Which components are under the control of Dynamic Power Management on Intel Xeon 5500 Series (Nehalem)based servers? (Select two.)

A. chipset

B. PCI-e cards

C. hard drives

D. CPU

E. fans



Dynamic Power Management, with four key improvements:Power management on more components (CPU, chipset and memory)More operating power states and lower idle processor power statesReduced overhead when transitioning statesOS can put cores to sleep and wake up real time

QUESTION 5A server has four disks, each 146GB in size. They are configured as RAID 5. What is the logical drive sizepresented to the operating system?

A. 292GB

B. 438GB

C. 584GB

D. 730GB



4 Disks in RAID 5, One disk lost for parity. 3 disks left3 x 146 = 438

QUESTION 6Which operating system has support for the ZFS filesystem?

A. Sun Solaris

B. Windows Server 2008 R2 x64 Enterprise Edition

C. Novell NetWare 6.5

D. Novell SLES 10

Answer: ASection: (none)


QUESTION 7Which type of internal slot has been added to HP ProLiant G6-based servers for use by hypervisors?

A. Extreme Digital (xD)

B. Secure Digital (SD)

C. Compact Flash (CF)

D. PCI-express (PCIe)


Explanation/Reference:APS Service Fundamentals - 1

ProLiant generation featuresAll G6 platforms add an internal SD card slot, in addition to the internal USB port. The use remains primarily forintegrated hypervisors.

QUESTION 8For the Intel x5570 Series processors in the HP ProLiant SL2x170z G6, what does the letter "x" preceding theprocessor model number indicate?

A. extreme performance

B. lower wattage

C. turbo boost performance

D. high performance/wattage



QUESTION 9In which log are Array POST errors recorded?

A. Windows Event Log

B. Integrated Management Log

C. IPMI Log

D. Onboard Administrator Log



Integrated Management Log — The diagnostic utility can add notes, clear, and mark for repair items in theIML (on supported systems). The IML records system events, critical errors, power-on messages, memory

errors, and any catastrophic hardware or software errors that typically cause systems to fail.

The errors and events might be discovered during POST or by the SystemManagement driver during normal operations. IML records are dated andhave severity levels and error counts that can be used to help isolate theproblem.

QUESTION 10What information does the ADU provide? (Select three.)

A. firmware version

B. OEM hard drive vendor

C. RAID stripe size

D. Hardware Error Logs

E. Smart Array driver version

Answer: ACDSection: (none)


HP provides the ADU to help you quickly identify such problems as:An incorrect version of firmwareDrives installed in the wrong orderInappropriate error ratesA failed battery on the array accelerator board

To run ADU, start the system from the SmartStart CD and select Maintain Server

Diagnose Array.When you start ADU, a window displays any errors that are detected. If no errors are detected, the ADU maindialog box displays information about the array controllers, SCSI bus, and physical drives.

Use ADU to diagnose array controllers and generate a list of detected problems. If the cause of a problem isstill not apparent, the ADU can generate a full report that administrators can fax or email to HP customerservice for phone support.

QUESTION 11Which capability is a key improvement in HP ProLiant G6 servers using Dynamic Power Management?

A. ability to spin down idle disk drives

B. ability to put CPU sockets to sleep and wake up real time

C. ability to power down unused PCI-e slots

D. ability to put CPU cores to sleep and wake up real time



HP ProLiant G6 architectureDynamic Power Management, with four key improvements:

Power management on more components (CPU, chipset and memory)More operating power states and lower idle processor power statesReduced overhead when transitioning statesOS can put cores to sleep and wake up real time

QUESTION 12What is required to support each installed HP 10Gb network adapter in a ProLiant server?

A. dedicated 2GB RAM

B. quad-core CPU

C. QuickPath architecture

D. internal PCI-X 2.0



QUESTION 13Which RAID level does Smart Array Advanced Pack (SAAP) employ to enhance performance, reliability andavailability?

A. RAID 1+0

B. RAID 5

C. RAID 6+0

D. RAID 5+0

Answer: CSection: (none)

Explanation/Reference:Servicing ProLiant Servers - Page 188

Smart Array Advanced Pack

Standard features include:RAID 6 (ADG)—RAID 6 (Advanced Data Guarding) protects against any two

drive failures. Supported with a minimum of four drives, but would have twoavailable. Can be supported on all servers.

RAID 60—Supported with a minimum of eight drives, but would have fouravailable. A target benefit is to split RAID across the external boxes. Can besupported on all servers.

Advanced capacity expansion (ACE)—Higher capacity migrations use capacitytransformation to remove logical drives by shrinking and then expanding themonline.

Mirror splitting and recombining in offline mode—This is similar to a scaleddown rollback functionality, which requires 2 hard disk drives (for example, takea RAID 1 and break into 2 RAID 0s).

Drive erase—Erase a physical disk or logical volume securely. Useful todecommission, redeploy, or return hard drives for security purposes.

Performance optimization—Degraded reads and read coalescing; video ondemand (VOD) performance optimizations that improve latency while videostreaming.

QUESTION 14Which key functions are under the control of the new ProLiant OnBoard Administrator found in every ProLiantG6 server? (Select two.)

A. power and thermal optimization

B. automated firmware upgrade

C. extended health monitoring

D. TPM module management

Answer: ACSection: (none)


New OnBoard Administrator included with every ProLiant G6Controls all embedded management aspects of your server including

Simplified setupExtended health monitoringPower and thermal optimizationiLO or LO100 remote management all based on your programmingWorks with Systems Insight Manager and HP Insight Control

QUESTION 15A customer has an HP ProLiant G6 server, which meets the minimum requirements of 4 disks. They havepurchased the Smart Array Advanced Pack. The customer complains that RAID 6 is not displayed as an optionin ORCA.

What must be done to correct the problem?

A. The license key must be entered in RBSU.

B. The license key must be activated over the Internet.

C. The license key must be entered in ORCA.

D. The license key must be entered in iLO RBSU.



QUESTION 16On ProLiant G6 servers, which statements are true about System Maintenance Utility? (Select two.)

A. Array Diagnostic Utility is part of System Maintenance Menu options.

B. Diagnostic Utility is not part of System Maintenance Menu options.

C. You can run memory tests from System Maintenance Utility.

D. You cannot access RBSU through System Maintenance Menu Utility.

E. You can access RBSU through System Maintenance Menu Utility.

Answer: CESection: (none)


System Maintenance MenuThe System Maintenance Menu is embedded in the system ROM and replaces thelegacy system partition functionality that is supported on some ProLiant servers. On64-bit servers RBSU settings are modified through the System Maintenance Menu.

The following options are displayed on the menu:Setup Utility — Exits the System Maintenance menu and runs RBSUInspect Utility — Runs the embedded Inspect Utility, which is available only on ProLiant servers with 4MBROMDiagnostic Utility — Runs the embedded Diagnostic Utility

QUESTION 17What is a function of the UPS management module?

A. receives traps from HP SIM

B. sends email notification messages

C. manages the number and size of the text logs stored

D. provides automatic voltage regulation



Using HP UPS Management ModuleThe management software is already embedded in the management moduleeliminating the need for a management server. You can use this software to:

Customize alertsSend email notification messagesSend SNMP traps

Monitor and manager UPSsManage independent UPS load segments to provide separate power control of connected equipmentDisplay text logs for analysis

QUESTION 18The system board of a DL380 G6 Server has failed. What should be done with the Trusted Platform Module(TPM) that was installed and in use?

A. The TPM needs to be reinitialized and then reinstalled onto the new motherboard.

B. TPM firmware revisions must be synchronized with the system board.

C. The TPM module must be replaced with the motherboard.

D. The TPM must be reinstalled on the new motherboard after the new motherboard has been flashed to themost current BIOS.



QUESTION 19Which utilities can you use to change the bootable media sequence? (Select two.)

A. System Maintenance Menu

B. RBSU

C. SMH

D. Option ROM Configuration for Arrays

E. Insight Diagnostic CD

Answer: ABSection: (none)


QUESTION 20What is the minimum number of hard disks required for RAID 6?

A. 2

B. 4

C. 6

D. 8



RAID 6 — Advanced Data GuardingRAID 6 requires a minimum of four hard drives, and n+2 drives, where n is thenumber of drives used for data.

Because of the two sets of parity data, RAID 6 provides a relatively low writeperformance as compared to RAID 5 with its one set of parity data.

QUESTION 21You install a DL380 G6 Server with six disks. Your customer wants to have the maximum disk space availablebut still have protection against a disk failure. Which RAID level should you recommend?

A. RAID 0

B. RAID 1

C. RAID 5

D. RAID 6



QUESTION 22Which HP utility should you use to perform online RAID migration?

A. iLO 2

B. ORCA

C. ACU

D. RBSU



ACUThe ACU can manage all Smart Array controllers from one central location andenables you to perform these tasks:

Online array expansionsOnline logical drive capacity extensionsOnline RAID level migrationsOnline stripe size migrationsConfigurations using the configuration wizardsDrive and expansion priority changesStripe size selectionController performance tuning through variable cache read/write ratios and stripe sizesStorage identification through blinking drive tray LEDs

QUESTION 23You install a DL380 G6 Server with six disks. Your customer wants maximum protection against a disk failure.Which RAID level should you recommend to withstand two simultaneous drive failures in a single array?

A. RAID 0

B. RAID 1

C. RAID 5

D. RAID 6



QUESTION 24Your customer requires a cost-effective external storage solution with 20 hard drives for their DL380 G6 Server.Which solution should you recommend?

A. HP Smart Array P411 and HP StorageWorks 70 Modular Smart Array

B. HP Smart Array P410 and HP StorageWorks 70 Modular Smart Array

C. HP Smart Array P800 and HP StorageWorks 50 Modular Smart Array

D. HP SAS expander card and second internal drive cage



MSA70The MSA70 Enclosure supports direct attach storage (DAS) to HP ProLiant and Integrity servers. The MSA70supports the cascading of shelves in a 1+1 configuration to allow a maximum of 50 drives in a 4U configurationbehind each of the two external ports on the HP Smart Array P800, the HP Smart Array E500, the HP SmartArray P411, or the HP Smart Array P212

QUESTION 25What is used to add a hot spare drive to an array on a Smart Array 410i Controller? (Select two.)

A. ORCA

B. ADU

C. ACU

D. SMU

E. RBSU



HP Smart Array P410i Controller

Servicing ProLiant Servers - Page 50

ACU providesOnline spare (hot spare) configuration

ORCA is a simple ROM-based configuration utility that runs independently of theoperating system. It executes from the option ROM located on the array controller.ORCA is designed to perform functions that require minimal configuration:� Create, configure, and delete logical drives� Specify RAID levels� Configure online spares (hot spares)� Configure separate fault tolerance on a logical drive basis

QUESTION 26A complete power failure occurs during a system ROM upgrade on a ProLiant DL380 G6. What happens whenthe server is restarted?

A. The server continues using the original ROM version.

B. The server stops during POST and prompts to continue the upgrade.

C. The server must be reloaded with the original ROM version.

D. The server restarts using the updated ROM version.



Recovering from a failed ROM upgradeA ROM upgrade can fail for a variety of reasons, such as:

A power failure, operating system lockup, or other catastrophic event occursduring the system ROM upgrade process — When this occurs, the ROMupgrade does not complete, and the ROM image on the target server iscorrupted.

The ROM upgrade process is interrupted for any other reason — The upgradeprocess must be complete for the ROM upgrade to be successful.

! ImportantIn the event of an unsuccessful ROM upgrade, the server will not operatecorrectly, and you must implement ROM disaster recovery procedures to regainserver functionality. If a redundant ROM image is present, disaster recoveryprocedures are not necessary.

Recovering from a failed system ROM upgradeRecovery from a system ROM upgrade failure can be accomplished using theredundant ROM feature of a server or using ROMPaq.

Redundant ROM recoveryOn servers with the redundant ROM feature, the ROM acts as two separate ROMs.In the standard implementation, one side of the ROM contains the current ROMversion, while the other side of the ROM contains the backup version, enabling youto switch easily to the backup version. This feature protects the previous ROM version,even if a power failure occurs while flashing the ROM.

When the server boots, the system identifies whether the current ROM bank is

corrupt. If a corrupt ROM is detected, the system boots from the backup ROM andalerts the user through POST that the ROM bank is corrupt.

QUESTION 27Your customer's server failed. You have followed the HP Six Step Troubleshooting Methodology and havedetermined that the problem, a defective power supply, is fixed. You recommend to your customer that theyinstall a redundant power supply to help prevent further downtime.

Which step of the HP Troubleshooting Methodology are you implementing?

A. Implement preventive measures

B. Develop an action plan

C. Evaluate data

D. Execute an action plan



Step 6 — Implement preventive measuresAs soon as the problem is resolved, look at opportunities to implement preventivemeasures to stop the problem from occurring again, and look for other ways toimprove or increase availability.To implement preventive measures:1. Determine the root cause of the problem.2. Determine proactive steps that can prevent the problem from recurring.3. Devise a system test to verify changes and procedures before implementingthem.4. Implement a new set of procedures, software, and administrativemaintenance to attain a higher level of availability.5. Perform preventive maintenance, including checking for loose cables,reseating boards, and checking for proper airflow.6. Add fault-tolerant elements to critical subsystems, where applicable.A carefully planned system software maintenance strategy maximizes serverstability and availability. By developing well-regulated system software baselinesfor business servers, you can reduce the time required to update or troubleshootexisting servers and ensure that new servers are set up with tested and stablesoftware configurations. Also, an appropriate service agreement for hardwareand software can minimize downtime.

QUESTION 28Your customer's server has crashed and data was lost. You use the HP Six Step Troubleshooting Methodoly toanalyze and solve your customer's problem.

Answer:

Section: (none)


HP Troubleshooting for a ProLiant ServerPerform the HP troubleshooting steps:a. Collect datab. Evaluate the data to determine potential subsystems causing the issuec. Develop an optimized action pland. Execute the action plane. Determine whether the problem is solvedf. Implement preventive measures

QUESTION 29What provides a view of server health information?

A. ACU

B. ADU

C. SMH

D. Firmware Maintenance CD



HP System Management HomepageThe HP System Management Homepage supplies a consolidated view of system

hardware health, configuration, performance and status information for individualHP servers. Details are provided on total system health, including system memory.Information on system memory can be found under the “Performance” section onthe main page, refer o the screenshot below. For Linux and Windows, HP SMH isavailable in the ProLiant Support Pack and Integrity Support Pack.

QUESTION 30Where do you access the IPMI Event Log on 100 Series servers?

A. Integrated Management Log (IML)

B. SmartStart CD

C. RBSU

D. HP Insight Diagnostics



IPMI Event LogThe IPMI Event Log is a useful troubleshooting tool. It might also be called theEvent Log, depending on the server.�Access it from BIOS Setup Utility Advanced Menu on ProLiant 100-seriesservers.

QUESTION 31Where can you view hardware failure events in ProLiant 300/600/700 Series servers?

A. Firmware Maintenance CD

B. ORCA

C. Integrated Management Log (IML)

D. RBSU



Integrated Management Log — The diagnostic utility can add notes, clear,and mark for repair items in the IML (on supported systems). The IML recordssystem events, critical errors, power-on messages, memory errors, and anycatastrophic hardware or software errors that typically cause systems to fail.The errors and events might be discovered during POST or by the SystemManagement driver during normal operations. IML records are dated andhave severity levels and error counts that can be used to help isolate theproblem.

QUESTION 32Beep codes are one of the first indications of a failure. What do they indicate?

A. The Smart Array has a failed disk.

B. The redundant power supply has failed.

C. The processor has unsupported wattage.

D. The passive processor fan has failed.



Beep CodesBeep codes are one of the first indications of a failure or problem:

one long, one short — ROM programmed incorrectlytwo short — Fiber Channel Mezzanine/Balcony Not Supportedone long, one short — Mixed Processor speeds detectedtwo short — Power Fault Detected in Hot-Plug PCI Slot xone long, one short — Processor X unsupported wattage

QUESTION 33What is a useful counter in the Processor category of Microsoft's Performance Monitor for evaluating theprocessor subsystem?

A. % Processor Time

B. % Processer Tasks

C. % Cache Writes

D. % Tag Queues



% Processor Time — Displays the percentage of time that the processorspends executing a non-idle thread. This counter was designed as a primaryindicator of processor activity and displays the average percentage of busytime observed during the sample interval. It is calculated by measuring thetime that the processor spends executing the thread of the idle process ineach sample interval, and subtracting that value from 100%. (Each processorhas an idle thread that consumes cycles when no other threads are ready torun.)This counter can be viewed as the percentage of the sample interval spentdoing useful work. If the processor time reaches 80%, you need to replacethe existing processor with a faster processor or add an additional processor.

QUESTION 34When should a field engineer escalate a service call?

A. after you have been onsite more than one hour

B. after three major hardware components have been replaced and the problem is unresolved

C. when you cannot run Insight Diagnostics

D. when the current action plan does not meet the customer’s expectations



Step 3 — Develop an optimized action planIncorporate an elevation plan into the master action plan:

Be prepared to escalate for technical assistance.List the order of people or groups to contact and the information needed by each.

QUESTION 35You just executed a step from your action plan. What is the next step you should take according toHP Troubleshooting Methodology?

A. Collect data

B. Determine if the problem is solved

C. Implement preventive measures

D. Evaluate data

E. Develop an optimized action plan



Step 5 — Determine whether the problem is solvedObserve the results of each step in each solution, and evaluate the results of each step until the problem has been isolated and resolved. If the problem is not resolved:

1. Collect more data.2. Evaluate the information gathered from the implementation of the action plan.3. Develop another optimized action plan.4. Implement the new optimized action plan.

Repeat these steps as additional information is gathered and new action plansare optimized, executed, and evaluated, until you resolve the problem.

QUESTION 36How can you update the Version Control Repository Manager (VCRM) database? (Select two.)

A. Manually update it from the Management DVD.

B. Use the Upload to VCRM feature of the VCRM Update CD.

C. Manually download the software from the HP website into the repository.

D. Manually copy updates from the SmartStart CD.

E. Use the Repository Auto Update feature in HP SIM.

Answer: CDSection: (none)


APS Service Fundamentals - Page 208

Version Control Repository ManagerThe automatic update feature of the VCRM enables you to schedule an automaticpopulation of the repository. However, the repository can be updated using anyof the following methods, or a combination of these methods:

Using the automatic update feature of the VCRMUploading the PSP feature of the VCRM, which allows users to easily copy PSPs from a SmartStart CD orother accessible mediaManually downloading the software from the HP website into the repositoryManually copying updates from the SmartStart for Servers CD, or any other available media that containsProLiant updates

QUESTION 37Which protocol enables block level storage data to be transported over IP networks?

A. SCSI-3

B. iSCSI

C. FCoE

D. Etherchannel



ProLiant Essentials Accelerated iSCSI PackThe HP ProLiant Essentials Accelerated iSCSI Pack enables the embeddedMultifunction NIC on a ProLiant server to run accelerated iSCSI on Windows andLinux. iSCSI allows block-level storage data to be transported over widely used IPnetworks, enabling end users to access the storage network from anywhere in theenterprise. Additionally, it offloads the iSCSI function to the NIC rather than taxingthe CPU of the server.

QUESTION 38You use the ADU started from the SmartStart CD. You want to send the result for further analysis.Where can you save the file?

A. on a CD, burned with the optional CD-burner

B. on Drive C using NTFS

C. on a USB stick

D. on a mapped network drive using FAT16/32



QUESTION 39What should you do to test system memory in a ProLiant server? (Select two.)

A. Run HP Insight Diagnostics Utility (online), using the SMH.

B. Run HP Insight Diagnostics Utility (offline), using the Maintain Server button when booting a 8.xSmartStart CD

C. Run the HP Integrated Management Log (IML) and choose it in the drop-down menu.

D. Run the embedded Diagnostics Utility on ProLiant servers equipped with 4MB ROM.

Answer: BDSection: (none)


QUESTION 40What does the ProLiant DL160 G6 need for virtual media and virtual KVM?

A. to buy an advanced license for the iLO 2 for the ProLiant DL160 G6

B. to update the LO100i with the advanced license

C. nothing since the advanced iLO 2 license is included with this ProLiant DL160 G6

D. nothing since the ProLiant DL160 G6 already has those features available



Virtual Media and graphical Remote Console are only enabled by licensing theoptional iLO Advanced Pack. A message is displayed to inform the user that thefeatures are not available without a license. Although up to 10 users are allowed tolog into iLO 2, only one user can access the Remote Console. A warning message isdisplayed to say that the Remote Console is already in use.

QUESTION 41You are updating the BIOS of a ProLiant DL380 G6. The ProLiant is not protected by a UPS. During theupdate, the utility power is off for one minute and the firmware update fails. What should you do after the utilitypower returns?

A. You wait for the ProLiant to boot. It will detect the corrupted ROM and will switch to the backup ROM. Youcan restart your BIOS update.

B. You replace the system board and restart the BIOS update.

C. You do a system erase from the SmartStart CD and restart the BIOS update.

D. You start the System Configuration Utility, type Control-A for advanced mode and do amanual BIOS recovery. You then restart the BIOS update.



Recovering from a failed ROM upgrade

A ROM upgrade can fail for a variety of reasons, such as:A power failure, operating system lockup, or other catastrophic event occurs

during the system ROM upgrade process — When this occurs, the ROMupgrade does not complete, and the ROM image on the target server iscorrupted.

The ROM upgrade process is interrupted for any other reason — The upgradeprocess must be complete for the ROM upgrade to be successful.

! ImportantIn the event of an unsuccessful ROM upgrade, the server will not operatecorrectly, and you must implement ROM disaster recovery procedures to regainserver functionality. If a redundant ROM image is present, disaster recoveryprocedures are not necessary.

Recovering from a failed system ROM upgradeRecovery from a system ROM upgrade failure can be accomplished using theredundant ROM feature of a server or using ROMPaq.

Redundant ROM recoveryOn servers with the redundant ROM feature, the ROM acts as two separate ROMs.In the standard implementation, one side of the ROM contains the current ROMversion, while the other side of the ROM contains the backup version, enabling youto switch easily to the backup version. This feature protects the previous ROM version,even if a power failure occurs while flashing the ROM.

When the server boots, the system identifies whether the current ROM bank iscorrupt. If a corrupt ROM is detected, the system boots from the backup ROM andalerts the user through POST that the ROM bank is corrupt.

QUESTION 42What can cause an upgrade of the ProLiant Support Pack on a ProLiant server running Microsoft WindowsServer 2008 to fail?

A. An installed hardware component has the Write Protect feature turned on.

B. The PSP used was for HP-UX and is not compatible with Microsoft Windows Server.

C. Microsoft Windows Server 2008 does not support upgrading PSP but requires a full new installation of PSP.

D. An installed hardware component is not supported by Microsoft or by HP.



QUESTION 43In a support case you have to escalate a problem to the HP Support team. They expect a problem with someout-of-date drivers. What should you do to create a file that can be used to show them the currently installedversions?

A. Start Survey Utility from the HP SmartStart CD.

B. Start Survey Utility from within the Online Insight Diagnostics Edition.

C. Start Inspect Utility from the Server Startup CD.

D. Start Embedded Inspect Utility on ProLiants equipped with a 4MB ROM using RBSU.



Using HP Insight Diagnostics Online EditionHP Insight Diagnostics Online Edition operates when the operating system isrunning and the server is in production. In the online mode, software informationfrom the server is available to diagnostics.The Online Edition provides these different features from the Offline Edition:

Compare configurationsPrintingSchedule survey captureDiagnose tab and functionsFlash LED button on the Status tab

QUESTION 44An administrator cannot log in to iLO 2 using his previously working account. What can solve this loginproblem?

A. Reset the systems settings in RBSU.

B. Use the System Erase Utility to selectively erase the iLO password.

C. Engage the iLO 2 Security Override Switch procedure.

D. Boot the system with the SmartStart CD and select "Reset Passwords."



iLO 2 Login issuesIf an administrator forgets his or her password, the administrator must use theSecurity Override Switch or establish an administrator account and passwordusing HPONCFG.

QUESTION 45You install 16 new 4GB Memory DIMMs on a single processor DL385 G6 that is running Windows 2003 x64Enterprise Edition. The system only sees 32GB of memory. What is the possible reason?

A. Firmware must be updated to the latest version to support 64GB memory.

B. DIMM banks are only active when the corresponding processor socket is populated.

C. Windows 2003/2008 x64 Enterprise Edition must be installed to support more than 32GB of memory.

D. You must activate the "Use Memory above 32GB" option in the RBSU.



Considerations for Opteron-based ProLiant servers

Remember that an important relationship exists between AMD Opteronprocessors and memory. DIMMs are inserted in slots associated with specificprocessor sockets.

Be sure to install any processors that are required to support the memoryconfiguration.

For example, a DL385 server requires that a processor must be installed in thesocket adjacent to its four DIMM sockets. You cannot populate DIMM banks Dand C until a second processor is installed in the secondary socket.The following graphic shows a different example of the integrated memory

QUESTION 46What is the common warranty for ProLiant 300 Series servers?

A. 1 year parts, 1 year labor, 1 year onsite support

B. 3 years parts, 3 years labor, 3 years onsite support

C. 1 year parts, 1 year labor, 0 year onsite support

D. 3 years parts, 3 years labor, 0 year onsite support



Checking warrantiesProLiant 300 series servers or higher and the BL p-Class line purchasedon or after August 15, 2004 are covered by a standard 3-3-3 Next-Business-Day Limited Warranty for customers in North America. Thiscoverage includes three years of labor (on-site or carry-in) and threeyears of parts coverage with next business day service on-site.

QUESTION 47You have a customer that wants support that includes software technical assistance and 4-hour hardwareresponse time. Which service provides this?

A. Proactive 24

B. 4-hour 24x7 Same Day

C. 4-hour Same Business Day

D. HP Support Plus



Proactive 24 — This offers a two-hour response time for software issues anda four-hour on-site response commitment for hardware issue resolution.Complements internal IT resources with proactive services that minimizedowntime and improve the IT environment’s effectiveness.

QUESTION 48What does Proactive 24 Service offer customers?

A. Proactive Reporting for predictive failures

B. pre-failure hardware services

C. 7x24 warranty coverage

D. 2-hour software and 4-hour onsite




QUESTION 49Which memory protection mechanism was introduced with DDR3 memory modules?

A. Memory Mirroring

B. Advanced ECC

C. Address Parity Detection

D. Advanced Memory Buffer



Customer choice with DDR-3A new feature in the ProLiant G6 servers is the choice between registered(RDIMM) and unregistered (UDIMM) memory. The two types of memory can notbe mixed in the same server.

UDIMMs are the lower cost option, but customers should understand theimplications of choosing one type of memory over the other. UDIMM does haveECC support, but not the Advanced Memory Protection. If capacity is important,the customer should choose registered memory. In the HP ProLiant DL370 G6 andthe HP ProLiant ML370 G6, UDIMM is limited to 24GB maximum, while RDIMMis expandable to 144GB.

QUESTION 50In the AMD Opteron architecture, each processor has access to the system RAM through which interface?

A. Front Side Bus

B. dedicated memory controllers

C. processor chipset

D. a common memory controller



QUESTION 51What are advantages of RAID 6 over RAID 5?

A. better fault tolerance

B. lower cost

C. higher write performance

D. double read performance



QUESTION 52What can be used to restart the remote management processor? (Select two.)

A. iLO 2 RBSU (F8)

B. Server and iLO 2 Diagnostics Page

C. RBSU (F9)

D. Telnet Session

E. HP SMH

Answer: AESection: (none)


QUESTION 53Your customer wants end-to-end redundancy for a direct attached storage solution. Which combination ofcomponents will provide this level of availability?

A. MSA 60, Smart Array E500, Dual Ported HDDs

B. MSA 60, Smart Array P411, Dual Ported HDDs

C. MSA 70, Smart Array P411, Dual Ported HDDs

D. MSA 70, Smart Array P800, Dual Ported HDDs



MSA70The MSA70 supports the cascading of shelves in a 1+1 configuration to allow a maximum of 50 drives in a 4Uconfiguration behind each of the two external ports on the HP Smart Array P800, theHP Smart Array E500, the HP Smart Array P411, or the HP Smart Array P212Controller for a total of 100 drives in 4 enclosures (a single controller portincorporates 4 lanes for a total max throughput of 12Gb/s for SAS).

QUESTION 54Which function key is used to access the System Maintenance Menu on a ProLiant DL380 G6?

A. F2

B. F8

C. F9

D. F10

E. F12



Boot options screen� F10 to access the System Maintenance Menu — Runs ROM-based utilities

QUESTION 55You are upgrading the system ROM on a DL380 G6 Server with a Trusted Platform Module (TPM) installed andactive. The server operating system is Windows 2008 with Bitlocker enabled. What does Microsoft recommendyou do before flashing the system ROM?

A. Enable maintenance mode on the TPM.

B. Temporarily disable the TPM while updating the system ROM.

C. Temporarily disable Bitlocker while updating the system ROM.

D. Restart the server in recovery mode, then perform the system ROM.


Explanation/Reference:Servicing ProLiant Servers - 6

BitLocker on HP ProLiant serversPrecautions affecting server maintenance and managementMicrosoft recommends temporarily disabling BitLocker before updating any systemfirmware. After the firmware flash is complete, the server should be rebooted andBitLocker can be re-enabled.

QUESTION 56Which statement is true about ORCA?

A. ORCA configures the array automatically regardless of the number of hard drives connectedto Smart Array Controller.

B. It supports drive expansion.

C. It is available in English and Japanese.

D. You run ORCA manually to configure the array when it has more than six drives connectedto Smart Array Controller



The ORCA disk configuration defaults are based on the number of drives connectedto the array controller:

One drive — RAID 0Two drives — RAID 1Three to six drives — RAID 5More than six drives — No auto-configuration

QUESTION 57A customer wants to connect eight servers to shared storage, but not invest in Fibre Channeltechnology. Which storage option should you recommend to provide shared storage using the customer'sexisting Ethernet infrastructure?

A. MSA 50

B. MSA 2000i

C. MSA 70

D. MSA 2000fc

E. MSA 2000sa



MSA2000i G2The HP StorageWorks 2000i G2 Modular Smart Array selection of SAN devicesfeatures the very latest in efficient consolidation, functionality, and technology at veryaffordable prices. The ideal customers needing to consolidate their storage includesmaller companies with tight budgets and limited IT expertise, or larger companiesthat have perhaps hundreds of smaller departments and remote locations. TheMSA2000i G2 features a 1Gb Ethernet (1GbE) iSCSI connected array. It allowscustomers to grow their storage as demands increase up to 29.7TB SAS or 60TBSATA, supporting up to 32 hosts for iSCSI attach. All models support the optional HPStorageWorks 2000 Modular Smart Array Snapshot Software, which offerscontroller-based snapshot and cloning functionality. Planning for future growth is easyby starting with the basic modular pieces and adding capacity as needs arise.

QUESTION 58Which key is used to initially configure iLO 2 settings?

A. F8

B. F9

C. F10

D. F12



Using iLO2 RBSUTo run iLO 2 RBSU to setup local accounts:1. Restart or power up the server.2. Press the F8 key when prompted during POST. The iLO 2 RBSU runs.

QUESTION 59From where can you access the Survey Utility?

A. C:\HP\Survey

B. ACU

C. RBSU

D. HP Insight Diagnostics



HP Insight DiagnosticsUse Insight Diagnostics as a step in standard troubleshooting procedures. Whena server problem occurs, perform these actions:� Ensure that all firmware is up to date.� Check the server health and status LEDs.� Use Survey to verify the hardware configuration.� Use the IML to look for system errors.� Use the online diagnostics or the offline tests to help validate the hardware.

Exam B

QUESTION 1What is the primary purpose of a control bus?

A. connects high-speed internal and external I/O devices to the I/O controller hub

B. connects I/O ports, expansion I/O controllers, and expansion slots to the I/O controller hub

C. moves instructions for the microprocessor or information the microprocessor is transmitting

D. carries signals that indicate the target and purpose of the data transfer



QUESTION 2Which RAID level provides fast read access and slower write performance?

A. RAID 0

B. RAID 1

C. RAID 1+0

D. RAID 5



QUESTION 3Which hard disk drive interface types, used in HP ProLiant servers, are supported on the same systembackplane? (Select two.)

A. ATA

B. FC-AL

C. SCSI

D. SATA

E. SAS

Answer: DESection: (none)


Smart Array P410i Controller base features� RAID 0 and RAID 1� Supports hot-plug SAS and SATA hard drives� Supports 1.5Gb, 3.0Gb, and 6.0Gb/s SAS speed

The HP StorageWorks Modular Smart Array 50 Enclosure (MSA50) is a 1U SerialAttach SCSI (SAS) disk drive storage enclosure supporting Small Form Factor (SFF)

SAS or Serial ATA (SATA) drives.

QUESTION 4The HP ProLiant 100 Series offers which auto-recovery feature?

A. ASR

B. Watchdog Timer

C. TPM

D. BIOS Serial Console



Watchdog timerIn ProLiant 100 series servers, the Watchdog Timer is used instead of Auto ServerRecovery.

This device can be set and enabled or disabled in the BIOS Setup Utility tomonitor system events. It can be used to perform a power recycle and restart theserver, similar to the ASR function in the ProLiant 300/500/700 series servers.

QUESTION 5What are features of the Server Board Management Controller found in HP ProLiant 100 Series servers?(Select two.)

A. remote BIOS checking/switching functionality

B. remote console access

C. remote alerting

D. virtual media access

E. integrated remote console



Server Board Management ControllerThe Server Board Management Controller (BMC) provides server managementmonitoring capability by enabling communication over the IPMI interface. BMCresides on the motherboard and combines into a single chip:� Remote manageability� Remote alerting� Remote BIOS checking/switching functionality as defined by the IPMI specification

QUESTION 6How can you access an iLO 2 when you do not know the user ID and password?

A. Enable the iLO 2 Security Override switch on the front of the server.

B. Enable the iLO 2 Security Override switch inside the server.

C. Press and hold the NMI button during POST.

D. Utilize the URL https://<iLOIPaddress>/fieldservice.



iLO 2 Login issuesIf an administrator forgets his or her password, the administrator must use theSecurity Override Switch or establish an administrator account and passwordusing HPONCFG.

QUESTION 7Which advantages do Power Distribution Units offer? (Select two.)

A. active voltage regulation

B. increased input power

C. easy accessibility to outlets

D. superior cable management



PDU benefitsBenefits of the modular PDUs include:� Increased number of outlet receptacles� Modular design� Superior cable management� Flexible 1U/0U rack mounting options� Easy accessibility to outlets� Limited three-year warranty

QUESTION 8What is the minimum cache size required to enable Smart Array Advanced Pack (SAAP)?

A. 128MB

B. 64MB

C. 512MB

D. 256MB



Smart Array Advanced Pack

Smart Array Advanced Pack is hosted on theSmart Array Controller hardware firmware stack and can be enabled on the P212,P410, P410i, and P411 running a minimum of 256MB cache and battery backed.

QUESTION 9Which HP tools are used to manage ROMPaqs on ProLiant ML/DL servers? (Select two.)

A. Insight Diagnostics

B. HP Smart Update Manager (SUM)

C. Virtual Connect Enterprise Manager (VCEM)

D. Rapid Deployment Pack (RDP)

E. Array Diagnostic Utility (ADU)



QUESTION 10Using the HP ProLiant Essentials Performance Management Pack (PMP), when should you capture aperformance baseline for an HP ProLiant server? (Select two.)

A. every 90 days

B. after any hardware or software updates

C. at the end of each month

D. during peak monthly business cycles

E. after initial installation of the equipment

F. after each system reboot

Answer: BESection: (none)


ImportantThis baseline should be captured after initial installation of the equipment, duringnormal daily operation. The baseline should be updated after any hardware orsoftware additions to the system.

QUESTION 11A customer has an HP server, which meets the minimum requirements of 4 disks. They have purchased theSmart Array Advanced Pack. The customer complains that RAID 6 is not displayed as an option in ORCA.

What must be done to correct the problem?

A. The license key must be entered in RBSU.

B. The license key must be activated over the Internet.

C. The license key must be entered in ORCA.

D. The license key must be entered in iLO RBSU.



Smart Array Advanced PackHP Smart Array Advanced Pack (SAAP) consists of a group of firmware that providesadditional and advanced feature functionality within the Smart Array controllers andrequires a license key for activation. These licensed features provides an easy keyactivation to enable features such as added RAID protection, drive erase andperformance optimization, and more. Smart Array Advanced Pack is hosted on theSmart Array Controller hardware firmware stack and can be enabled on the P212,P410, P410i, and P411 running a minimum of 256MB cache and battery backed.

Standard features include:� RAID 6 (ADG)—RAID 6 (Advanced Data Guarding) protects against any twodrive failures. Supported with a minimum of four drives, but would have twoavailable. Can be supported on all servers.

QUESTION 12Which safety guidelines should you observe when installing a rack? (Select two.)

A. Remove the grounding wire on the receptacle of the UPS to assure isolated grounding.

B. Couple racks together on multiple-rack configurations.

C. Level the front feet only to allow the rack to be moved if needed.

D. Deploy stabilizing feet only when you have multiple servers extended from the rack.

E. Distribute weight properly and install ballast kits if necessary .



Following rack safety guidelinesRack installations must follow these important safety guidelines:� Leveling feet must extend to the floor.� Ensure that the full weight of the rack rests on the leveling feet.� Attach stabilizing feet to the rack if it is a single-rack installation.� Couple racks together in multiple-rack installations.� Extend only one component at a time or the rack may become unstable.� Castors are not designed for regular use with racks. If this occurs, lower theleveling feet to the ground and raise rack until castors are not touching thefloor.� Distribute weight properly and meet all weight requirements to avoid thedanger of serious injury and damage to equipment. Install ballast kits ifnecessary to meet minimum requirements.

QUESTION 13What is the correct function key to press to access RBSU directly during POST on a DL360 G6?

A. F2

B. F8

C. F9

D. F10

E. F12



During the time the menu is shown on the screen, press:� F9 to access the ROM-Based Setup Utility screen — Makes changes to the server configuration� F10 to access the System Maintenance Menu — Runs ROM-based utilities� F12 to access PXE boot — Converts a Preboot Execution Environment (PXE) enabled NIC into a bootabledevice

QUESTION 14On an HP ProLiant G6 server, which statements are true about RBSU and System Maintenance Menu? (Selecttwo.)

A. You press F10 to access the System Maintenance Menu and access RBSU .

B. RBSU helps configure server hardware settings and run basic diagnostics for the server hardware.

C. The server serial number can be updated through RBSU.

D. The ADU can be run from System Maintenance Menu.

E. Memory tests can be run from RBSU.



F10 to access the System Maintenance Menu — Runs ROM-based utilities

APS Service Fundamentals - Page 279

Serial number reentry after replacing system boardAfter a system board is replaced, the system serial number must be re-entered inNVRAM.

On replacement boards this serial number is blank. Setting this number withRBSU enables Insight Manager to work properly. Insight Manager uses thenumber as the unique identifying marker.

QUESTION 15

What is the maximum number of unbuffered DIMMs (UDIMMs) per channel supported in a ProLiant G6Server?

A. 1

B. 2

C. 3

D. 4



QUESTION 16Your customer has a DL380 G6 Server with one processor and nine 4GB Registered DIMMs (RDIMMs)installed. You add nine additional 4GB RDIMMs in the remaining memory slots. What else must you do to makethe newly installed memory available to the system?

A. Enable memory mirroring in RBSU.

B. Add a second processor.

C. Replace the RDIMMs with Unbuffered DIMMS (UDIMMs).

D. Update the system ROM.



QUESTION 17You are installing five drives into an MSA70. You want to maximize the amount of storage and still provide dataprotection. Which RAID level should you choose?

A. RAID 0 + 1

B. RAID 0

C. RAID 1

D. RAID 5

E. RAID 6



QUESTION 18Your customer has asked for fiber-based shared storage. Which product should you recommend?

A. MSA 70

B. MSA 2000i

C. MSA 2000sa

D. MSA 2000fc



MSA2000fc G2The HP StorageWorks 2000fc G2 Modular Smart Array (MSA2000fc) represents thenewest Fibre Channel model of the MSA2000 family (which includes the MSA2000iG2 iSCSI and the MSA2000sa G2 SAS connected models). This new generation ofHP storage arrays is specifically designed for entry-level customers and features thevery latest in functionality and technology at highly affordable price points.

QUESTION 19Which cable should be used for connecting HP Smart Array P411 to HP StorageWorks 70 Modular SmartArray?

A. Mini SAS 4x cable

B. VHDCI/VHDCI SCSI Cable

C. Cat5e Patch Cable

D. LC-LC multi-mode Fibre Channel cable



QUESTION 20A customer wants a second Smart Array Controller installed in a DL380 G6 and will be booting from it. Wheredo you select the option to modify boot controller order? (Select two.)

A. RBSU

B. ORCA

C. ACU

D. ADU

Answer: ABSection: (none)


QUESTION 21Which action is part of Step 1 - Gather Information of the HP Troubleshooting Methodology?

A. replace a defective memory module

B. recommend to the customer they use Advanced ECC memory

C. remove the memory modules one at a time until the error stops

D. examine the failure condition from LED indicators



Step 1 — Collect dataCollecting data includes:

Identifying the hardware and software components in the systemAsking questions to understand what failed and in what contextContinuing to ask questions to learn as much detail as possibleGathering failure information such as:� Failure conditions from LED indicators� Power-on self-test (POST) messages� Diagnostic, test, and log reports from HP Insight Diagnostics� Critical error log messages from the Integrated Management Log (IML)� Integrated Lights-Out (iLO) log messages� Stop, abend, and trap messages� Status and error reports from the HP Systems Management Homepage� HP Systems Insight Manager (HP SIM) error conditions� Status information reported by HP Insight Management Agents

QUESTION 22Where can you view ROM POST error codes?

A. Integrated Management Log (IML)

B. ADU

C. Event Viewer

D. System Insight Display



QUESTION 23Which ProLiant server series includes the Watchdog Timer?

A. 100 Series

B. 300 Series

C. 500 Series

D. 700 Series



Diagnostic tools for ProLiant 100-series serversSome diagnostic tools are specific to the ProLiant 100-series servers:� Intelligent Platform Management Interface (IPMI) Event Log� Watchdog Timer� Server Board Management Controller (BMC)

QUESTION 24What are useful counters in the Memory category of Microsoft's Performance Monitor? (Select two.)

A. Memory Refresh Rate

B. Memory RAID performance

C. Pages/Sec

D. available Bytes (kilobytes or megabytes)



Evaluating the memory subsystemTwo useful counters in the Memory category of the System Monitor performance objects are:

Available BytesPages/Sec

QUESTION 25What can you do to optimize disk I/O per second in a random I/O environment? (Select two.)

A. Add a hot spare disk drive.

B. Add more spindles.

C. Add more memory.

D. Add disks with faster rotational speed.

E. Add more processors



Optimizing storage performanceTo optimize storage performance, you must consider all the factors affectingperformance. The following concepts apply in most situations:� Capacity — In random I/O environments, more spindles might be necessary. In a sequential I/O profile, you might need to add more controllers.� Transfer rate (MB/s) — In a sequential I/O environment, add more controllers.� I/O per second — In a random I/O environment, add more spindles and usedisks with faster rotational speed.

QUESTION 26What are some common reasons for unexpected server reboots? (Select two.)

A. The SmartStart CD was left in the CD drive.

B. Newly added hardware caused a memory conflict.

C. There is an issue with operating system, application and device drivers.

D. You pressed CTRL + ALT + DEL.

Answer: BCSection: (none)


Common reasons for reboot issue:� Software issue — issue with operating system, application and device drivers.� Hardware issue — new hardware added, service performed, hardware memoryconflict.� Heat related issue — Heat related reboots are generally recorded within the logfiles associated with the system at different levels (System Event log, IML, etc.)

QUESTION 27You are following an action plan that requires the replacement of a NIC. You replace the NIC and run the HPInsight Diagnostics. The NIC fails the test. Which HP Troubleshooting Methodology step have youjust performed?

A. Evaluate the data

B. Determine problem resolution

C. Develop an action plan

D. Collect data



Step 5 — Determine whether the problem is solvedObserve the results of each step in each solution, and evaluate the results of eachstep until the problem has been isolated and resolved. If the problem is notresolved:1. Collect more data.2. Evaluate the information gathered from the implementation of the action plan.3. Develop another optimized action plan.4. Implement the new optimized action plan.


QUESTION 28After replacing a failed DIMM, you run the HP Insight Diagnostics. The diagnostics complete without error.Which HP Troubleshooting Methodology step have you completed?

A. Determine problem resolution

B. Execute the action plan

C. Develop and action plan

D. Evaluate the data





QUESTION 29You replaced the memory module in a ProLiant server and the amber LED from Insight Display disappeared.You run an Insight Diagnostics Offline Edition Utility from the SmartStart CD and started the complete memorytest.

According to HP Troubleshooting Methodology, which step did you perform?

A. Evaluate data

B. Determine if problem is solved

C. Implement preventive measures

D. Execute the action plan

E. Collect data





QUESTION 30What does the Version Control Agent (VCA) enable the customer to do? (Select three.)

A. configure the log to automatically delete older entries, reducing maintenance activity for administrators

B. configure the VCA to automatically download new firmware and software updates

C. configure the VCA to automatically install new software updates

D. view whether any applicable updates are available in the Version Control Repository Manager

E. configure the VCA to automatically install new firmware updates

F. view the currently installed firmware and drivers

Answer: ADFSection: (none)


Version Control AgentThe VCA enables administrators and operators to perform the following tasks tomaintain the software inventory of the server:

View the currently installed software.Select a VCRM as a reference point for obtaining software updates.Select whether to use a Custom Software Baseline or PSP as a managed baseline.View whether any applicable updates are available in the version control repository.View the details associated with a Custom Software Baseline, PSP, or

individual software component that is in the version control repository.

Install a Custom Software Baseline, PSP, or individual software component from the version controlrepository.View and clear the VCA log.Configure the log to automatically delete older entries, reducing maintenance activity for administrators.Change the log settings.

QUESTION 31What detects, analyzes and explains hardware performance bottlenecks?

A. HP Insight Virtual Machine Manager software (VMM)

B. HP Insight Power Manager software (IPM)

C. HP Insight Vulnerability and Patch Manager module (VPM)

D. HP Insight Performance Manager module (PMP)



The HP ProLiant Essentials Performance Management Pack (PMP) is an integratedmanagement software solution that enables the monitoring of performance onone or more servers and supported shared storage solutions. The performanceinformation is analyzed to reveal a building or existing performance bottleneckissue.

QUESTION 32Which tool incorporates the ProLiant Integration module?

A. HP Insight Rapid Deployment software (RDP)

B. HP Insight Vulnerability and Patch Manager module (VPM)

C. HP Insight Performance Manager module (PMP)

D. HP Insight Power Manager software (IPM)



The ProLiant Essentials Rapid Deployment Pack combines the features of:� An off-the-shelf version of Altiris eXpress Deployment Solution — This providesa management console with an intuitive GUI that enables drag-and-dropdeployment of multiple servers. Deploy servers through the Altiris imagingfeature, or develop scripts using the SmartStart Scripting Toolkit.� The ProLiant Integration Module — This consists of software optimizations forProLiant servers including the SmartStart Scripting Toolkit, configuration jobs forindustry-standard leading operating systems, sample unattended files, andProLiant Support Packs that include software drivers, management agents, andimportant documentation.

QUESTION 33Which tool provides a server deployment solution that facilitates the installation of large numbers of servers?

A. HP Insight Power Manager software (IPM)

B. HP Insight Virtual Machine Manager software (VMM)

C. HP Insight Rapid Deployment software (RDP)

D. HP Insight Vulnerability and Patch Manager module (VPM)



ProLiant Essentials Rapid Deployment PackHP ProLiant Essentials Rapid Deployment Pack is a server deployment solution thatfacilitates the installation, configuration, and deployment of high-volumes of serversthrough either a GUI-based or a web-based console, using either scripting orimaging technology. Server configuration time is reduced, making it possible to scaleserver deployments to high volumes in rapid fashion.

QUESTION 34A customer wants to reinstall a ProLiant G6 Server. He creates a backup of all relevant data. What are the bestways to set NVRAM to factory default and clean up boot-drives? (Select two.)

A. Go to RBSU -> Advanced Options and choose Erase NVRAM/Boot Disk.

B. Run the System Erase Utility within the Windows OS.

C. Power down, disconnect all power cords and take out the system battery for 5 minutes.

D. Run the System Erase Utility from the SmartStart CD.


Explanation/Reference:Servicing ProLiant Servers - Page 43 & 75

RBSU Advanced Options menuThe Advanced Options menu of the main RBSU menu enables you to configureoptions normally set by default and not user modified, such as hot-plug resources,virtual install disk, processor correction marking, and two erase options for NVRAM.

System Erase Utility — Provides options to clean different areas of the systemsuch as attached drives, unattached drives, BIOS, and NVRAM

QUESTION 35How do you update the firmware on an HP Server Console Switch (KVM)?

A. Boot an attached server with the ProLiant Firmware CD connected to the serial port of the KVM.

B. Execute the firmware utility on a Windows system connected to the serial port of the KVM.

C. Execute the firmware utility using a bootable USB stick.

D. Use the HP Console Viewer and select the Firmware Update button.



QUESTION 36Which memory protection features corrects both multibit errors and full DRAM failures?

A. Error Checking and Correction (ECC)

B. RAID Memory

C. Advanced ECC (AECC)

D. Online Spare Memory



Single-board mirrored memorySingle-board mirrored memory in select ProLiant servers protects against multiple,non-correctable multibit errors without degrading the performance of the memorysystem.

QUESTION 37

Which deployment tool allows you to build a job that will flash the system and option ROMs?

A. Service Essentials Remote Support Pack

B. Insight Diagnostics

C. SMH

D. SmartStart Scripting Toolkit



QUESTION 38You need to do an online firmware update under Windows 2003 of a ProLiant Server. Which tools can youuse? (Select two.)

A. HPSUM from the Firmware Maintenance CD

B. maintenance tool from the SmartStart CD

C. Online HP Diagnostics

D. Online ROM flash components

E. Online ROM-based Inspect Utility

F. Online ROMPaq diskette



QUESTION 39A customer purchased HP Care Pack services for HP ProLiant c-Class server blades. Which components arecovered under the Care Pack? (Select two.)

A. power supply

B. Fibre Host Bus Adaptor

C. Ethernet Pass-Thru Module

D. c-Class fans

E. Array Controller



BladeSystem c-Class Care Pack servicesThe HP Care Pack services for HP ProLiant BL c-Class server blades, cover theserver blade and all HP branded hardware options qualified for the server,purchased at the same time or afterwards, internal to the server.

QUESTION 40A customer wants a service that offers a two-hour response time for software issues and four-hour onsiteresponse commitment for hardware issue resolution. Which service meets these requirements?

A. 4-hour 24x7 Same Day

B. Proactive 24

C. 4-hour Same Business Day

D. HP Support Plus




QUESTION 41When evaluating the memory subsystem, the Pages/Sec counter is higher than what is acceptable. Whatshould you do to rectify this situation?

A. Use an online spare memory.

B. Use memory RAID.

C. Use disk drives with a faster transfer rate to keep up with memory.

D. Add more memory.



Pages/Sec — Displays the number of pages read from or written to disk toresolve hard page faults. Hard page faults occur when a process requirescode or data that is not in its working set or elsewhere in physical memory,and must be retrieved from disk.

This counter was designed as a primary indicator of the kinds of faults thatcause systemwide delays. It is the sum of Memory: Pages Input/sec andMemory: Pages Output/sec. It is counted in numbers of pages, so it can becompared to other counts of pages, such as Memory: Page Faults/sec,without conversion.

The counter includes pages retrieved to satisfy faults in the file system cache(usually requested by applications) and non-cached mapped memory files.This counter displays the difference between the values observed in the lasttwo samples, divided by the duration of the sample interval.

On most servers, if this value is consistently greater than 5, it indicates anexcessive amount of paging. Try to identify the application that is creatingthe paging condition. If this is not normal behavior for the application,adding memory might increase system performance.

QUESTION 42What is a useful counter in the Processor category of Microsoft's Performance Monitor for evaluating theprocessor subsystem?

A. % Temperature Change

B. % Memory read to write ratio

C. % Interrupt Time

D. % Cache Counters



% Interrupt Time — Displays the percentage of time the processor spendsreceiving and servicing hardware interrupts during the sample interval. Thisvalue is an indirect indicator of the activity of devices that generateinterrupts, such as the system clock, the mouse, disk drivers, datacommunication lines, NICs, and other peripheral devices. This counterdisplays the average busy time as a percentage of the sample time.

QUESTION 43What do beep codes for boot process failures indicate? (Select two.)

A. ROM programmed incorrectly

B. hot spare disk that is not present

C. NIC Teaming failure

D. video resolution set too high

E. mixed processor speeds detected

Answer: AESection: (none)


Beep CodesBeep codes are one of the first indications of a failure or problem:� one long, one short — ROM programmed incorrectly� two short — Fiber Channel Mezzanine/Balcony Not Supported� one long, one short — Mixed Processor speeds detected� two short — Power Fault Detected in Hot-Plug PCI Slot x� one long, one short — Processor X unsupported wattage

QUESTION 44A server shuts down after having been up for a short period of time. What is a possible cause of this problem?

A. The system ROM is outdated.

B. Heat sink is not properly installed.

C. No video monitor is installed.

D. The AC cord on a redundant power supply is loose or unplugged.



QUESTION 45How is the Version Control Repository Manager (VCRM) database updated? (Select two.)

A. by manually downloading the software from the Microsoft website into the repository

B. by using the "Upload to VCRM" feature of the SmartStart CD

C. by manually updating it from the Management DVD

D. by using the automatic update feature of the VCRM

E. by using the "Repository Auto Update" feature in HP SIM



Version Control Repository ManagerThe automatic update feature of the VCRM enables you to schedule an automaticpopulation of the repository. However, the repository can be updated using anyof the following methods, or a combination of these methods:� Using the automatic update feature of the VCRM� Uploading the PSP feature of the VCRM, which allows users to easily copyPSPs from a SmartStart CD or other accessible media� Manually downloading the software from the HP website into the repository� Manually copying updates from the SmartStart for Servers CD, or any otheravailable media that contains ProLiant updates

QUESTION 46Which account can you use by default to log in the HP SMH on a server running Windows 2003 with a PSP7.20 or later?

A. the user you created during the installation of the HP SMH

B. all accounts within the domain belonging to the management group

C. all accounts belonging to the local administrator's group

D. only the user "Administrator" belonging to the administrator's group



System Management Homepage 2.0 and later uses OS-based authenticationand accepts logins from local administrative accounts (for example, members ofan Administrators group) by default.

QUESTION 47What provides easy identification of virtual machines or host servers reaching high CPU utilization?

A. HP Insight Power Manager software (IPM)

B. HP Insight Vulnerability and Patch Manager module (VPM)

C. HP Insight Virtual Machine Manager software (VMM)

D. HP Insight Performance Manager module (PMP)



ProLiant Essentials Virtual Machine Management PackThe ProLiant Essentials Virtual Machine Management Pack extends HP Systems InsightManager capabilities to manage virtual machines. The Virtual MachineManagement Pack provides central management and control of VMware, Microsoft,and Citrix virtual machines that include:� Physical host to virtual machine association� Easy identification of VMs or host servers reaching high CPU� Memory or disk utilization levels� Highly flexible move capabilities that allows live moves (for some platforms) and moves to dissimilar hostresources� Back up template and alternate

QUESTION 48Both your primary and backup ROM of a ProLiant DL360 G6 has been corrupted. What is the best way to getthe ProLiant back online?

A. Apply the system ROM recovery procedure.

B. Replace the system board and update the BIOS.

C. Reboot the ProLiant. It will switch to the backup ROM and update the BIOS.

D. Use the recovery console to update the primary and the backup ROM.



Recovering from a failed system ROM upgradeRecovery from a system ROM upgrade failure can be accomplished using theredundant ROM feature of a server or using ROMPaq.Redundant ROM recovery

On servers with the redundant ROM feature, the ROM acts as two separate ROMs.In the standard implementation, one side of the ROM contains the current ROMversion, while the other side of the ROM contains the backup version, enabling youto switch easily to the backup version. This feature protects the previous ROM version,even if a power failure occurs while flashing the ROM.

When the server boots, the system identifies whether the current ROM bank iscorrupt. If a corrupt ROM is detected, the system boots from the backup ROM andalerts the user through POST that the ROM bank is corrupt.

If RBSU is inaccessible, switching ROM images can also be done by changing theswitch settings on the system configuration switch.

If both ROM images are corrupt, use the ROMPaq recovery.

QUESTION 49The setup of a ProLiant DL180 G6 with the SmartStart CD failed. What could be a possible reason for this?

A. SmartStart does not support the 100 Series ProLiant servers. Server Startup must be used instead.

B. The iLO 2 "Protect OS" feature is turned on.

C. Smart Array Controller is not initialized properly. Pressing F8 at POST could fix this problem.

D. The BIOS "Protect OS" feature is turned on.



Server Startup CDThe Server Startup CD ships with ProLiant 100 series servers. These entry-level serversdo not ship with the higher-end tools for configuration and management.

The contents of the CD can be unique to a specific 100 series server. For example, aDL140 offers a scripted install for supported Windows operating systems.

QUESTION 50What should you do first before upgrading a ProLiant to newer and faster CPUs?

A. Install faster DIMMs.

B. Install more memory.

C. Run the RBSU and do a system erase.

D. Update the BIOS to the latest level.

E. Start RBSU, go to the advanced menu, and fill in the new type of CPUs in the CPU menu.



QUESTION 51Which hardware types does HP Pre-failure Warranty cover? (Select two.)

A. Host Bus Adapters

B. CD/DVD drives

C. processors

D. SCSI drives

E. server backplanes



Pre-failure warranty is the portion of the HP warranty that covers repair orreplacement of defective parts (including processors, memory, and harddrives) identified by HP Insight Manager software as prefailure. A prefailurestate can also be identified from the Integrated Management Display view.

QUESTION 52

Answer:

Section: (none)


Care Pack service levelsCare Pack Services enhance and extend product warranty. HP product sellers andchannel partners sell these service levels with products, using productconfiguration and ordering systems. Care Packs provide 25 service levels acrossgeographies and technologies. The HP ProLiant Care Pack service levels include:� Hardware support — Provides a selection from 6-Hour Call-to-Repair, 24x7,or 13x5 coverage with four-hour on-site response or next business day.� Software support — Provides up to 24x7 coverage for advisory andremedial support.� Integrated hardware and software support services — Includes proactivesupport with onsite services that maximize productivity and minimizedisruptions.� Startup & implementation — Helps ensure top performance and availabilityfor your customer’s servers from the beginning.

hp2 t17 exam

Documents

aps service

trusted platform

proliant dl160

proliant dl380

patch manager

hp insight

easily copy

transitioning