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Page 1: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

HP Software EMEA Performance Tour 2013

Zurich, Switzerland September 18

Page 2: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Software Asset Management

Robert Kreher PMPPractice Leader – IT Strategy, Planning & Governance

HP Software

Page 3: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.3

Increasing number of audits

Complex licensing schemes (under/over-compliance)

Compliance in virtualized environment

Overspending on licenses

Software Asset Management is hot

Source: http://www.itassetmanagement.net/2012/12/14/sam-business-drivers/

Page 4: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.4

Example of savings

Oracle

Soft partitioning Virtualization technology: you need to license all cores of the physical host

Operations moves an Oracle Instance in a VM from a cluster to another (Vmotion) due to fail-over situation

-->10 cores in original cluster / 30 cores in the fail-over cluster

Operations forgot to move it back after fail-over ended

Audit fee = $940K <---> 1 Oracle core factor license = $47 K

Windows Enterprise Server

1 License covers one Server and 4 VMs

If you deploy a 5th, this will cost $2000 (1*8 proc. license)

Office Visio

1 license = $150

100 users have installed it one day to open a Visio file… and never removed or used

100*$150 = $15,000

“Through 2014, enterprise software spend will increase by 25% from

current figures as a consequence of the proliferation of “smart OT*”.1

1 Gartner, “Predicts 2013: IT and OT Alignment Has Risks and Opportunities” by J. K. Steenstrup, P. Iyengar et al, November 2012, ID: G00245299

* OT is Operational Technology

Page 5: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.5

What is Software Asset Management (SAM)?

The framework The objectives

Request

Deploy

Use

Support

Inventory Comply

Reconcile RetireAudit

Re-negotiate

Own

Use

Reduce risk

Need

Deploy

Reduce cost

SAM: All of the infrastructure & processes necessary for the effective management, control, protection, of the software assets within an organization, including the managing of software licenses & entitlements, costs, contracts throughout all stages of the software lifecycle (ITIL)

Page 6: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP Universal Disocvery for Oracle LMS

Page 7: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.7

Universal Discovery for ORACLE Licensing

An Oracle-verified solution for collecting and summarizing

license information about Oracle Databases (version 8+)

Co-developed by Oracle License Management Services (LMS) and

HP Software.

A unique solution that enables the rapid and non-intrusive

collection of information required to maintain compliance.

Accelerates license review engagements by having an Oracle

license audit report at hand in advance of a formal audit.

Page 8: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.8

High-level Architecture

HP Universal Discovery for ORACLE Licensing

UCMDB

Universal Discovery

Oracle LMS Data Collection

Export

LMS_OVERVIEW

LMS_DETAIL

LMS_OPTIONS

LMS_DBA_USERS

LMS_V$LICENSE

LMS_V$SESSION

Exported Reports

Oracle Databases

HP Asset ManagerPush

Page 9: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.9

Universal Discovery for ORACLE LicensingHow it works

IP Address

Node

IP Subnet

Host Resources

Interface

RunningSoftware

CPU

InstalledSoftware

File System

ProcessVMware Datacenter

VMware Cluster

Virtual Topology

Oracle Database

RAC

Oracle Resources

DB User

Table Space

DB Snapshot

RAC

Version, Edition, Hostname Users, Sessions

Options, Packs CPU, Cores

LMS Reports

Discover: Oracle LMS data – DB details (edition, version), installed/in-use options, management packs, CPU and core details

Oracle LMS Audit

Discover: Oracle database, database resources (table spaces, snapshots, DB files, DB Users, RAC)

Database Discovery

Discover: Virtualization topology (Host OS, Hypervisor, Virtual Machines, clusters)

Virtualization Discovery

Discover: Host resources – CPU, File systems, Installed/Running Software, IP ServiceEndpoints, Processes, Services

Inventory Discovery

Discover: IP Addresses, Nodes (servers, network devices), IP Subnets

Connections: WMI, SSH, Telnet, HPCMD, UDA

Infrastructure Discovery

Page 10: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.10

Oracle-Verified Report – LMS Overview

Universal Discovery for ORACLE Licensing

Page 11: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.11

Oracle-Verified Report – LMS Options

Universal Discovery for ORACLE Licensing

Page 12: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Software Asset Management using HP Asset Manager

Page 13: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.13

Compliance Checks

License Management

Policy Management

Inventory Management

Processes for a successful on SAM project

Prove Compliance:• Deploy Counters• Reconcile counters to entitlements• Remove or purchase software

Continuously Improve:• Track contracts • Improve ITAM and procurement

processes• “Teach” discovery tools

Establish Governance:• Convene cross-functional governance team • Define DSL titles • Create provisioning processes

Understand Current State:• Deploy discovery tools• Normalize data• Gradually expand scope

Page 14: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.14

The most comprehensive discovery solution for your CMDB

Inventory Management: HP Universal Discovery

Data Center Configuration

Virtualization/Cloud, Clusters,

Applications and Middleware

Inventory of Servers, Desktops,

Laptops, Printers, Software (incl.

utilization) and Network Devices

Storage Configuration

Network Configuration NNMi

Integrate

SE

Integrate

Inventory and dependencies Discovery

Client and Datacenter Discovery

Agent-less and Agent-based Discovery

Active and Passive Discovery

Event Driven Discovery

Application Dependency Mapping(180+ Discovery Patterns)

Software Application Library(35,000+ Application Versions

10,000+ rules)Software Utilization

UD

Real time DiscoveryRUM

Integrate

Page 15: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.15

Main Discovery Modules – full listing upon request

Applications

Amazon Web Services IBM DB2 Universal DB MS Exchange Server – LDAP Oracle App Server SAP ABAP / Java

Apache Http Server IBM HACMPMS Exchange Server –NTCMD, PowerShell

Oracle Database - Shell SAP NetWeaver

Apache Tomcat IBM HMC MS Hyper-V Oracle Database – SQL SAP Solution Manager

BMC Atrium CMDB IBM HTTP Server MS IIS Oracle LDOM Siebel

Cisco CSS IBM i / AS400 MS Message Queue Oracle VM Server for SPARC Sun MySQL Database Server

Citrix XEN Hypervisor IBM WebSphere App Server MS Network Load Balancer Oracle RAC - Shell Sun Solaris Cluster

F5 BIG-IP LTM JBoss App Server – JMX/Shell MS SharePoint Oracle RAC – SQL Sun Solaris Zones

HP NonStop MS Active Directory MS SQL Server Oracle MySQL DatabaseSybase Adaptive Server Enterprise

HP nPartitions MS Cluster Services MS Data ONTAP Oracle Siebel CRM Symantec VCS for Unix

HP ServiceGuard MS Exchange Server – WMI Nortel Alteon Oracle WebLogic TIBCO BusinessWorks & EMS

HP Universal Discovery Core Discovery

Page 16: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.16

Software utilization governance

Define rules

Who is allowed to use what applications

Manage a Definitive Software Library (DSL) that will be the reference

Communicate rules to employees

Publish them

Have employees accountable for the use of applications (code of conduct)

Set up processes

To extend DSL

For users to request access to applications

Capture the rules in your Asset Management application (re-used forsoftware compliance)

Page 17: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.17

The HP Asset Management solution

Business Information Sources

Software Asset Management

Financial Management

Contract Management

Procurement

Asset Portfolio Tracking

Dashboards, Reports, Scorecards

Content

Content

Page 18: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.19

The SAM best practices package content

Software counters

Compliance and maintenance renewal dashboards

License expenses reports

License contract templates

Workflows and scripts for compliance pre-calculation

Demo data

Page 19: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.20

Out-of-the-box content

700+ sw titles and versions, 3000+ license skus

Compliance, expenses by publisher, cost for compliance reports

Preconfigured dashboards

Management of upgrade and downgrades

Management of upgrade entitlements by maintenance contracts

SW model normalization for multi inventory sources

Shrink wrapped, but fully customizable – also for discovery tools

Page 20: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.21

SW titles highlights Licensing model highlights

MS Windows server physical & virtual instances

MS SQL Server CPU licensing (phys. & vtl.)

MS desktop products – exemption of 2nd install on portable device

Oracle CPU licensing (Standard, Standard One, EE; phys. & vtl. Partitions)

IBM PVU licensing, including sub capacity

ESX server flexing

Page 21: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.23

License life cycle management

Inventorize existing licenses, capture existing contract terms and conditions

Automate new contracts negotiation and validation

License Life cycle management

Procurement: Centralize, Standardize, Automate

Allocation to users: automate requests, check compliance, re-allocate un-used rights

Renew maintenance / dispose (subscriptions)

Page 22: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.24

License Life Cycle Management automated through Asset Manager workflows

Page 23: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.25

Page 24: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.26

Compliance Management

Start small expand

Key to success: one single SW Asset Management tool

Compliance report should tackle licensing rules (per CPU / Virtual platforms / downgrade rights…).

Need for powerful relational database asset management application

Ideal compliance report should reconcile

By cost center, country or user

Rights, users entitlements to applications, deployed application and unused applications

Update reports (automation)

Page 25: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.27

Comprehensive vision of compliance with drill down capabilities through Asset Manager

Page 26: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.28

Detailed reports, proactive management of maintenances’ renewals

Page 27: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.29

Understanding of costs and more

Page 28: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.30

Upgrade and downgrade rights report

Upgrade rights are taken out of the upgraded license version and rolled up to the target version

Downgrade rights are afterwards applied for newer versions that would be over compliant

Compliance after upgrades

Compliance after downgrades

Page 29: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.31

Next steps

Optimize costs / mitigate risks

Re negotiate contracts or stop maintenance in case of over compliance

Procure new licenses

Remove unused applications or applications used by not entitled people

Expand your SAM Project

After a quick win

Sell your SAM project and expand to other titles / publishers

Page 30: HP Software EMEA Performance Tour 2013 · 2020-04-16 · HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 ... managing of software licenses & entitlements,

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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