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How Video Changes The Way We Communicate• Expert Panel

• Stefan Karapetkov, Emerging Technologies Director, Polycom• Anatoli Levine, Director,

RADVISION• Rich Mavrogeanes, Founder & CTO

VBrick Systems

• Moderator• Mark Ricca, Partner & Sr. Analyst

IntelliCom Analytics

How Video Changes The Way We Communicate

• Topics To Be Addressed– Industry Trends

• Size and Growth Forecast• Market Drivers & Constraints• Primary Users• Selection Criteria

– Panelist Presentations

– Questions & Answers

4

Video Conferencing Is A Global Growth Market

0 10 20 30 40 50 60 70 80 %

32%

73%

27%

2009

68%

2013

North America

North America

Rest of World

Rest of World71%

29%

30%

70%

Video Conferencing AdoptionAll VC Technologies, All Size Businesses

Video Conferencing Is Being Used

Video Conferencing Is Not Being Used

Source: IntelliCom Analytics / Market Research 2Q 2010

5

There Are Five Major Growth Drivers For Video Conferencing

0 10 20 30 40 50

Reduce Travel

Faster Time to Market

Improve Productivity

Remote Training

“Go Green”

Rest of World

North America

%

Reduce Travel

Faster Time to Market

Improve Productivity

Remote Training

“Go Green”

43%

19%

16%

16%

6%

40%

20%

18%

12%

10%

Source: IntelliCom Analytics / Market Research 2Q 2010

Key Drivers for Video Conferencing AdoptionAll VC Technologies, All Size Businesses

6

Video Conferencing Has A Wide Range Of Users

Predominant Video Conferencing UsersAll VC Technologies, All Size Businesses

%0 5 10 15 20 25 30 35

Executives

Line of Business

Marketing

R&DSales

HR / Legal

Executives

Line of Business

Marketing

R&D

Sales

HR / Legal

North America

27%

20%

18%

18%

16%

1%

Rest of World

32%

25%

15%

13%

12%

3%

Source: IntelliCom Analytics / Market Research 2Q 2010

7

Desktop And Roll-A-Way Units Top The List

Most Frequently Used Video Conferencing Technology All Size Businesses

Source: IntelliCom Analytics / Market Research 2Q 2010

0 10 20 30 40 50

Rest of World

North America

Roll-a-way Unit

Desktop Video

Dedicated Room

Telepresence Suite

Smartphone

Roll-a-way Unit

Desktop Video

Dedicated Room

Telepresence Suite

Smartphone

%

43%

21%

18%

10%

8%

33%

22%

22%

16%

7%

8

Affordability And Ease Of Use Are Key Selection Factors

Most Important Factor in Video Conferencing Solution Selection All VC Technologies, All Size Businesses

Rest of World

North America

Affordability

Ease of Use

Reliability

Application Integration

Ease of Implementation

0 10 20 30 40 50

Provider Reputation

Affordability

Ease of Use

Reliability

Application Integration

Ease of Implementation

Provider Reputation

%

46%

26%

12%

6%

5%

28%

25%

20%

12%

8%

5%

7%

Source: IntelliCom Analytics / Market Research 2Q 2010

9

Six Factors Potentially Constrain Video Conferencing Growth

Most Significant Constraints to Video Conferencing Adoption All VC Technologies, All Size Businesses

Source: IntelliCom Analytics / Market Research 2Q 2010

0 10 20 30 40 50 %

Rest of World

North America

Initial / Recurring Costs

Difficult To Manage

Difficult To Use

Business / Cultural Fit

Security Concerns

Network Deficiencies

Initial / Recurring CostsDifficult To Manage

Security Concerns

Difficult to Manage

Business / Cultural Fit

Network Deficiencies

45%

18%

16%

8%

7%

6%

30%

22%

14%

13%

12%

9%