how to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/webinar...
TRANSCRIPT
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How to use sociocracy to improve collaboration and expand Agile practices April 10, 2013
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Derwyn Harris Presen-ng
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Jama Software, Inc.
Portland Oregon
Founded 2007
600+ customers
12 of the Fortune 100
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Challenges • Lack of communication • Confusion • Missed deadlines • Missed expectations • Redundant conversations & work • Unsynchronized work
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Sociocracy
Collaboration Agile
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Sociocracy
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Sociocracy
soh-see-ok-ruh-see
sōs(h)ēˈäkrəsē
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“Sociocracy is a system of governance, using consent-based decision making among equivalent individuals and an organizational structure based on cybernetic principles.”
wikipedia
“Sociocracy is an elegant operating system for organizations. It establishes a dynamic leadership structure that engages the energy and creativity of all members of the organization.”
Sociocracy.info
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“Sociocracy is a system of governance, using consent-based decision making among equivalent individuals and an organizational structure based on cybernetic principles.”
wikipedia
“Sociocracy is an elegant operating system for organizations. It establishes a dynamic leadership structure that engages the energy and creativity of all members of the organization.”
Sociocracy.info
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Principles of Sociocracy
3
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Consent to Policy Decision • “Policy Decisions help define the scope
of operational day-today decisions” • These Policies are defined through
consent • The policies are amendable Examples:
– The Constitution – New years resolutions
1
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Circles 2
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Double Linking 3
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1. Consent to Policy Decisions 2. Circles 3. Double Linking
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Hierarchy
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Communication
Collaborative, Empowered, Informed Rigid, Inefficient, Disconnected
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Sociocracy
Agile
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The Agile Manifesto
Individuals and interactions over process and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan
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The Agile Manifesto
Individuals and interactions over process and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan
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Agile Manifesto ◦ Interactions ◦ Collaborative ◦ Adaptive ◦ People ◦ Feedback loops
Agile Methodologies o Sprints o Standups o Backlogs o Velocity o Kanban
VS
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v
Roadmap
Release
Iteration
Daily
Data & Process VS
Communication & Collaboration
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Lean Development
• Amplify Learning • Empower the team • Build Integrity In • See the whole • Eliminate Waste • Increase Flow
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The Scrum Circle • Process Facilitator (P) • Dev/QA (P) • Product Owner (P) • SME (P) • Stakeholder (C) • Manager (C)
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Sociocracy
Collaboration Agile
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Poll How important do you think “Collaboration”
is in your projects?
– Yes, very – Sure, why not – Not so much
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How do you collaborate today?
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Human Nature • Interpretation • Voice vs Words • Personalities • Expression • Memory
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|. || | |.|
|||..||?
Telephone
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Group Think • Introverts vs Extroverts • Diversity • Association • Starting point • Voice vs Words • Brainstorming vs independent
reflection
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Are Stand-Ups Collaboration? • What are you working on? • Are you blocked? • Catalyst of collaboration • Circle focused
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Remember Hierarchy
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Problems
• Agile has struggled to expand outside of the engineering team.
• Collabora9on as a concept hasn’t matured or evolved
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Customer
Sales
Marketing
Services
Exec
Product Team
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Sociocracy
Collaboration Agile
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Sociocracy and Collaboration
Product Team
Marketing
Sales
Executives
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Jama Example
Product Team
Marketing
Sales
Executives
Solution Architects
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Start Simple • Analysis
– Evaluate who is in meetings and how many – How do conversations/decisions get shared? – What policies are in place?
• Get Started – Define circles – may already exist – Create some policies- consensus – Give circles control – De-emphasize titles – Measure & reward
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Expanding upwards • If Engineering is already Agile start the
double linking there. • Create or confirm consensus • Expand from there • “Smart” meetings • Use tools for efficiency
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Benefits • Innovation • Quality • Accuracy • Alignment • Joy & Happiness
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Interesting companies
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Lastly
How can tools help?
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Tools?
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All Together
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References • Sociocracy
– http://www.sociocracy.info/ • Agile
– http://en.wikipedia.org/wiki/Agile_software_development – http://en.wikipedia.org/wiki/The_Chicken_and_the_Pig
• Lean – http://en.wikipedia.org/wiki/Lean_manufacturing – http://en.wikipedia.org/wiki/Lean_software_development
• Collaboration – Telephone
• http://en.wikipedia.org/wiki/Chinese_whispers – Group Genius by Keith Sawyer
• http://amzn.com/B0095XK76A – Quiet: The power of introverts in a world that can’t stop
talking by Susan Cain • http://amzn.com/B004J4WNL2
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Leverage your collective genius. http://jamasoftware.com
PDU Credits To submit this course for PDU/CDU credit to your association, provide them with the following information:
• Webinar Title: “How to use sociocracy to improve collaboration and expand Agile practices”
• Date: April 10, 2013 • Provider: Modern Analyst Media LLC • Email: [email protected] • Phone: (818) 284-6800