how to use social media to engage & build your business
DESCRIPTION
Social Media Workshop for Nelson County Small Business Development Center & Economic Development Authority presented by Patsy Stewart, Social Buzz Lab.TRANSCRIPT
Using Social Media
To Engage & Build Your Business
by: Patsy Stewart
Social Media Practitioner May 10, 2011
Nelson County SBDC & Economic Development Authority
Social Media Impacts
Your Market
• Facebook 665+ million active users
• Twitter 175+ million users
• LinkedIn 100+ million users
• YouTube over 2 billion views / day
Should You Be Marketing on
Facebook and Twitter?
Facebook is the #1 social
destination
50% of active users log on to
Facebook in any given day
Average user has 130
friends
People spend over 700
billion minutes per month on
Average user is connected
to 80 pages
More than 30 billion pieces
of content shared each
month
Twitter has 75 million users
worldwide with 460,000 new
accounts being added daily
Twitter generates 140 million
tweets per day
Twitter users are more educated
and have higher incomes than
general population
67% are more likely to buy
brands they follow
Largest age group on Twitter is
35-49
Every tweet is an individual web
page and indexed by Google
Understand the
ROI of Social Media
It’s NOT about Selling
It’s about Building Relationships
Social Media Benefits
2011 SOCIAL MEDIA MARKETING INDUSTRY REPORT
Social Media Examiner April 2011
Keys to Using Facebook
for Business
• You must create a business page not a profile
• Unlimited number of likes (fans) for your page
• Anyone can view our Facebook Page
• Content posted on your page is indexed by Google
• Brand your page with custom graphics
• Post content as the page or use your personal
profile
• Update frequently to harness the power of news
feed
• Promote your page through Facebook Deals
• Run contests and sweepstakes
Using Twitter for Business
• Tweet in 120 characters if possible to save room for re-tweets.
• Tweet valuable info and include links to posts, videos, pictures. Use shortened. urls (bit.ly, budurl, etc).
• Tweet @ your followers with engaging comments.
• Re-tweet is a powerful distribution mechanism. 1 in 5 tweets should be a RT.
• Use your keywords frequently in tweets for better search engine positioning.
• Use Facebook and LinkedIn Twitter Apps.
Virginia recognized for wine-tourism campaign on Twitter The Associated Press
© August 14, 2010
RICHMOND
Virginia has won a national tourism award for its social media campaign about wine travel in the state.
Gov. Bob McDonnell says the Virginia Tourism Corporation has won a Mercury Award for Niche Marketing from the
U.S. Travel Association. The industry group awards only 12 each year.
Virginia took home top honors for Vintage Tweets. The social media campaign used the networking website Twitter to
promote wine tourism. The campaign targeted media, bloggers and consumers.
Officials say the state is becoming one of the top wine destinations in the country.
Virginia is home to 160 wineries, 16 wine trails and was recently named one of the top five up-and-coming wine
destinations in the world by Travel + Leisure magazine.
LinkedIn to
Showcase Your Company
• Brand your company with graphics and images
• Get reviews and showcase recommendations
• List and describe products and services
• Analytics allow you to benchmark your company
against similar companies
• Showcase careers and
post job openings
• See who follows your
company
Your YouTube Channel
• Brand your channel with graphics and images
• Use as a social butterfly in blogs, Facebook and
• Provide value in how-to, tourism, entertainment,
testimonials, success and product reviews
• Great for keyword search
engine optimization
• Flip video cameras and smart
phones create inexpensive
alternative
Benefits of a Blog
Companies That Blog Have Far Better Marketing Results
Why are indexed pages important? The more pages you have on your site, the more
chances you have of getting found in search engines.
Why are website visitors important? Because more visitors mean more people to convert to
leads and sales.
Why are inbound links important? Because they signal authority to search engines, thus,
increasing chances of getting found in search engines.
Use Social Media to
Create BUZZ for Your Brand
• Integrate social media with traditional media • Business cards
• Website
• Brochures and printed materials
• Voicemail and email signature files
• TV and radio commercials
• Newsletters
• Link social networks together (saves time)
• Connect with like minded people and businesses
• Add share links to your website and products
• Become an industry thought leader • Your business needs a blog
• Comment on other blogs
• Answer questions on Facebook and LinkedIn
• Give back to you customers… Thank You Economy by Gary Vaynerchuk
Engaging to Build
Relationships
• Monitor your sites for activity (kurrently.com,
socialmention.com)
• Comment an all activity (negative and positive)
• Comment on others walls and blogs
• Use search functions to find conversations –
search.twitter.com and facebook search
• Use polling and surveying
• Ask questions, ask for advice
• Post photos and videos
• Use your wall as a chat room for conference calls and
webinars
Social Media Practitioner and Social Buzz Lab Owner,
Patsy Stewart has 10 years of Marketing and Branding
experience with a strong background in Digital Media. She is
passionate about helping companies understand how they
can use social media to generate BUZZ around their brand.
She has extensive experience integrating social media with
traditional media. Patsy is a National Speaker and a
contributor to Social Media Today as well as guest posts on
many social media blogs. She is the author of the ebook
“How to Grow Your Digital Footprint”.
www.WeBuildBuzz.com 540-632-2623 [email protected]