© 2013 Amazon.com, Inc. and its affiliates. All rights reserved. May not be copied, modified, or distributed in whole or in part without the express consent of Amazon.com, Inc.

Rishi Vaish, VP Product, RightScale Ryan Geyer, Cloud Solutions Engineer, RightScale

How to Say Yes to Self-Service in the Cloud and Become an IT Hero

Simple On-Demand

Services

What IT Needs to Deliver!

Chargeback Runbook/Process Automation

What End Users Expect

Your challenge

Application Lifecycle Management Configuration Management SLA Audit

Virtualization Clusters Workload Management Automation OS Provisioning High Availability Standardization

Security Compliance Billing

Enterprises are Adopting AWS to Achieve the Benefits of the Cloud

Replace CapEx with OpEx

✔

Lower Overall Costs

✔

No More Guessing Capacity

✔

Agility / Speed / Innovation

✔ ✔

Shift Focus to Differentiation

Go Global in Minutes

✔

And we’ve been helping for a while…

“RightScale cloud management brings

simplicity back to our cloud operations,

so we get our products out quicker.”

Tim Jones, CTO, Trader Media Group

7 years

70K + users

5.8M+ servers

10K+ servers per app

Gaming!

Publishing!

Healthcare! Film, TV, Music!

Games!

Mobile!

Advertising!

Financial Services!

Consumer/Retail!Software!

Your key hurdles in this IT challenge

o  Consistency o  Repeatability o  Governance o  Cost management o  Choice

Consistency

Repeatability

Governance

Cost management

Choice

Examples of solutions…

Solution: o  IT vending machine o  Reduce provisioning time from 36,000 to 30 minutes o  Measure costs in cents per hour for compute

and storage

Requirements: o  Self-service access o  Deploy on selected IT resource pools based

on job and group o  Share best practices o  Consumption metering

Self-Service IT at Lilly

Requirements: o  Compliance and BAA o  Self service, API driven o  Hybrid IT

Solution: o  Built self-service HashBang UI on RightScale o  Use multiple IT resources to power Quest

apps

Self-Service IT at Quest

How to take on this IT challenge?

Application Lifecycle

Increase IT efficiency

o  BYO configuration Management

o  Clone existing architectures o  Updates and patches o  Monitor & alert o  Auto-scale up and down

Reliability & Repeatability through Automation

Dev Test Staging Prod

Standardized Configurations

Version Control

Security Patches

Cost Management through Cloud Analytics

o  Visualize all of your IT costs o  Forecast future spend

o  Optimize your spend and reduce waste

Governance through Visibility & Control o  Access Control to separate groups

o  Network Security to segregate traffic

o  Change history to see prior states

o  Audit history to see who did ‘what’ and ‘when’

o  Monitoring activity

Auth/SSO

Increase Innovation o  Access to portfolio of

hybrid infrastructure o  Standardized technology

stacks o  Instant provisioning for

innovation o  Visibility and control

–  Access controls –  Budget controls –  Audit trails

o  Integrate to existing systems

Simplicity through Self-Service

Self-Service Portal

Developers QA End Users

RightScale API

RightScale UI

Service Designers Cloud Team Ops

Service Catalog

publish use

RightScale Multi-Cloud Platform

On-Premises AWS

Simple On-Demand

Services

How IT Can Deliver!

What End Users Expect

Your challenge… solved!

+

Say Yes to Self Service Demo

Thank you!

Questions?