how to restart your unemployment insurance claim...2020/11/23 · 1. send your name, requested...

How to Restart Your

Unemployment Insurance Claim

The Employment Department provides free interpretation through our hotlines. We also provide the following language assistance options:1. Send your name, requested language, and phone number to [email protected]. 2. Call any WorkSource Center and request an interpreter in your language. Please call 211 for your local WorkSource Center number or visit

http://www.worksourceoregon.org/Centers.html.3. Call Worksystems at 1-503-606-6969 and request an interpreter in your language.

El Departamento de Empleo de Oregon le brinda interpretación gratuita a través de nuestras líneas directas. También brindamos las siguientes opciones para asistencia de idiomas:1. Mande su nombre, el idioma que necesita, y su número de teléfono a [email protected] para recibir una llamada en su idioma.2. Llame a cualquier Centro WorkSource y pida un intérprete en su idioma. Por favor llame al 211 para obtener el número de su Centro WorkSource local o visite

http://www.worksourceoregon.org/Centers.html.3. Llame a Worksystems al 1-503-606-6969 y pida un intérprete en su idioma.

Bộ việc làm cung cấp thông dịch miễn phí qua các đường dây nóng của chúng tôi. Chúng tôi cũng cung cấp những lựa chọn sau đây để được hỗ trợ về ngôn ngữ:1. Gửi tên, ngôn ngữ được yêu cầu và số điện thoại của quý vị đến [email protected] để được gọi lại bằng ngôn ngữ của quý vị.2. Gọi đến bất kỳ Trung tâm WorkSource nào và yêu cầu thông dịch viên bằng ngôn ngữ của quý vị. Xin vui lòng gọi 211 để biết số Trung tâm WorkSource tại địa phương

của quý vị hoặc truy cập http://www.worksourceoregon.org/Centers.html.3. Gọi đến Worksystems theo số 1-503-606-6969 và yêu cầu thông dịch viên bằng ngôn ngữ của quý vị.

Департамент по трудоустройству предоставляет бесплатный перевод через нашу горячую линию. Мы также предоставляем следующие варианты помощи в выборе нужного вам языка:1. Отправьте ваше имя, нужный вам язык и номер вашего телефона по адресу [email protected], вам перезвонят на вашем родном языке. 2. Позвоните в любой центр WorkSource и спросите переводчика на вашем языке. Пожалуйста, позвоните 211 для того, чтобы узнать номер телефона вашего

местного WorkSource центра или посетите http://www.worksourceoregon.org/Centers.html. 3. Позвоните в WorkSource Systems по телефону 1-503-606-6969 и спросите переводчика на вашем языке.

Click here to skip ahead to the instructions in English.

mailto:[email protected]://www.worksourceoregon.org/Centers.htmlmailto:[email protected]://www.worksourceoregon.org/Centers.htmlmailto:[email protected]://www.worksourceoregon.org/Centers.htmlmailto:[email protected]://www.worksourceoregon.org/Centers.html

Ewe Kininikin anisi aramas ren pekin angang ika aninnisin angang mei awora chon chiaku ese kamo nupwen om kori neuch kei fon mei kawor faniten aninisum. Kich meipwan awora ekkei sokun aninnisin chiaku.1. Wato itom, kapasen fonuwom sipwe chiakuni pwan neum nampa ngeni [email protected] ach sipwe kokor sefanuk non kapasen fonuwom.2. Kokori ekkei Nenien Aninnisin kuten angang ngeni aramas ka tingor epwe wor neum chon chiaku non kapasen fonuwom. Kose mochen kokori 211 ren nampan ena

Nenien Aninnisin kuten angang ngeni aramas non neniom ika no ngeni http://www.worksourceoregon.org/Centers.html. 3. Kokori ewe Worksystems ika nenien pekin train ren angang won neur nampa 1-503-606-6969 ka tingor neum chon chiaku non kapasen fonuwom.

ພະແນກຈ້າງງານໃຫ້ການແປພາສາບ ໍ່ ເສຍຄໍ່ າຜໍ່ ານສາຍດໍ່ ວນຂອງພວກເຮົ າ. ນອກນ້ັນພວກເຮົ າຍັງໃຫ້ທາງເລື ອກການຊໍ່ ວຍເຫ ື ອພາສາຕ ໍ່ ໄປນ ້ ຄື :1. ສົໍ່ ງຊືໍ່ ຂອງທໍ່ ານ, ພາສາທ ໍ່ ຂ ແລະເບ ໂທລະສັບຫາ[email protected] ເພືໍ່ ອຮັບການໂທກັບຄື ນເປັນພາສາຂອງທໍ່ ານ. 2. ໂທຫາສູນWorkSource ໃດໜ ໍ່ ງແລະຂ ຜູ້ແປພາສາເປັນພາສາຂອງທໍ່ ານ. ກະລຸນາໂທຫາ211 ສ າລັບເບ ສູນWorkSource ໃນທ້ອງຖ ໍ່ ນຂອງທໍ່ ານຫ ື ເຂົ ້ າເບ ໍ່ ງ

http://www.worksourceoregon.org/Centers.html.3. ໂທຫາWorksystems ທ ໍ່ ເບ 1-503-606-6969 ແລະຂ ຜູ້ແປພາສາເປັນພາສາຂອງທໍ່ ານ.

Ra eo an Jerbal (Employment Department) ej lelok jibañ ilo ejelok wōnāān ikijen ukook in kajin ilo am kōjerbal hotline ko. Kimej bareinwōt lelok jibañ kein ilal ikijen ukookin kajin: 1. Jilkintok etam, kajin eo kwōj aikuji, im nōmba in talbon eo am ñan [email protected] ñan amim kenaan ibbam ilo kajin eo am. 2. Kirlok jabdewōt WorkSource Center im kajjitōk juōn riukook ilo kajin eo am. Kirlok 211 ñan bukōt nōmba eo an WorkSource Center ilo bukōn eo am ak lolok

http://www.worksourceoregon.org/Centers.html.3. Kirlok Worksystems ilo 1-503-606-6969 im kajjitōk juōn am riukook ilo kajin eo am.

នាយកដ្ឋា នការងារផ្តល់ជូនការបកប្របភាសាផ្ទា ល់មាត់ឥតគិតថ្លៃតាមរយៈបណ្តត ញទូរស័ព្ាទាន់ហេតុការណ៍របស់ហយើង។ ហយើងខ្ញុំក៏ផ្តល់ជូនជហរមើសជុំនួយភាសាដូចខាងហរកាមផ្ងប្ដរ៖1. បញ្ជូនហ ម្ ោះ ភាសាប្ដលបានហសនើសុុំ និងហលខទូរស័ព្ារបស់អ្នកតាម [email protected] ហដើមបីទទួលបានការហៅទូរស័ព្ារតឡប់មកវិញជាភាសារបស់អ្នក។2. ហៅទូរស័ព្ាហៅមជឈមណឌ ល WorkSource ណ្តមួយ ហេើយហសនើសុុំអ្នកបកប្របភាសាផ្ទា ល់មាត់មាន ក់ជាភាសារបស់អ្នក។ សូមហៅទូរស័ព្ាហលខ 211 សរមាប់ហលខមជឈមណឌ ល WorkSource ហៅមូលដ្ឋា នរបស់អ្នក ឬចូលហៅហគេទុំព័្រ

http://www.worksourceoregon.org/Centers.html.3. ហៅទូរស័ព្ាហៅ Worksystems តាមហលខ 1-503-606-6969 ហេើយហសនើសុុំអ្នកបកប្របភាសាផ្ទា ល់មាត់មាន ក់ជាភាសារបស់អ្នក។


Departamentul pentru Ocuparea Forței de Muncă asigură servicii gratuite de interpretare prin numerele noastre telefonice hotline. De asemenea, asigurăm următoarele opțiuni de asistență lingvistică:1. Trimiteți numele dvs., limba solicitată și numarul de telefon la adresa [email protected] pentru a fi sunat(ă) inapoi în limba dvs. 2. Sunați la orice centru WorkSource și solicitați un interpret în limba dvs. Apelați 211 pentru numărul centrului dvs. local WorkSource sau accesați pagina

http://www.worksourceoregon.org/Centers.html.3. Apelați Worksystems la numărul 1-503-606-6969 și solicitați un interpret în limba dvs.

고용부서에서는핫라인을통해무료통역을제공합니다. 또한다음의언어도움옵션도제공해드립니다:1. 귀하의언어로전화를받으시기위해귀하의이름, 요청하는언어및전화번호를 [email protected]로 보내주십시오. 2. WorkSource 센터로전화주셔서귀하의언어로통역을요청하십시오. 귀하의지역 Worksource 센터로전화하시려면 211을누르시거나

http://www.worksourceoregon.org/Centers.html.를 방문해주십시오.3. WorkSource 센터 1-503-606-6969로 전화하셔서귀하의언어로통역을요청하십시오.

Lub Tuam Tsev Hauj Lwm Saib Xyuas Kev Ntiav Neeg Ua Hauj Lwm npaj kev txhais lus pub dawb raws hauv peb cov xov tooj hu ceev. Peb kuj npaj pab kev txhais lus los yogtxhais ntawv raws li nram qab no:1. Xa koj lub npe, hom lus uas koj xav tau, thiabb xov tooj mus rau [email protected] thiaj tau txais hu xov tooj tuaj ua koj hom lus. 2. Hu rau rau ntawm WorkSource Center thiab thov ib tug kws txhais lus ua kom hom lus. Thov hu rau 211 yog xav hu rau koj lub chaw WorkSource Center tus nab

npawb xov tooj los sis mus saib hauv http://www.worksourceoregon.org/Centers.html.3. Hu rau Worksystems rau ntawm 1-503-606-6969 thiab thov ib tug kws txhais lus ua koj hom lus.

劳动部通过电话热线免费提供口译服务。我们还提供以下语言帮助选项：1. 请将您的姓名、需要的语言和电话号码发送到[email protected]，以便用您习惯的语言接听回电。2. 您可以呼叫任何一个工作资源中心，请求将内容翻译为您习惯的语言。请致电211查询您当地的工作资源中心号码或访问

http://www.worksourceoregon.org/Centers.html。3. 请拨打1-503-606-6969联系Worksystems，并要求提供您习惯语言的口译员。

Naaiv norm gunv goux cingv zoux gong ze’weic domh gorn se wang-henh tengx faan waac yiem gan yie mbuo nyei hotline gorn. Yie mbuo corc mbenc maaih bun ginvlongc tengx faan gan yiem gu’ndiev deix jauv-louc:1. Dorh meih nyei mbuoz fungx bieqc, tov longc benx fingz waac, aengx caux fonh nam mber mingh bun taux [email protected] liouh zipv muangx dau

waac nzuonx lorx benx meih nyei waac. 2. Korh waac lorx taux haaix norm WorkSource domh gorn aengx caux tov heuc tengx faan benx fingz meih nyei waac bun muangx. Tov daaix luic korh waac lorx taux 211

yiem njiec meih nyei buonh deic WorkSource domh gorn nam mber a’fai bieqc mangc yiem naaiv http://www.worksourceoregon.org/Centers.html.3. Korh waac lorx taux Worksystems yiem njiec 1-503-606-6969 aengx caux tov longc faan waac mienh faan benx fingz meih nyei waac.


Waaxda Shaqaalaysiinta waxay ku bixisaa turjumaad bilaash ah khadka taleefannadeena. Waxaan sidoo kale bixinnaa xulashooyinka caawimaadda luqadeed ee soo socda:1. U soo dir magacaaga, luqadda aad codsatay, iyo lambarka taleefanka [email protected] si dib laguugu soo waco luqadaada. 2. Wac Xarun kasta oo WorkSource ah oo ka codso turjubaan luqaddaada ah. Fadlan ka wac 211 lambarka Xaruntaada maxalliga WorkSource ama booqo

http://www.worksourceoregon.org/Centers.html.3. Ka wac Worksystems 1-503-606-6969 oo codso turjubaan luqaddaada ah.

:نوفر أيضا خيارات المساعدة اللغوية التالية. إدارة التوظيف ترجمة شفهية مجانية عبر الخطوط الساخنة لديناتوفر

. لتلقي مكالمة بلغتك[email protected]أرسل اسمك واللغة المطلوبة ورقم الهاتف إلى 1.

لديك أو تفضل بزيارة الموقع اإللكتروني WorkSourceلمعرفة الرقم المحلي لمركز 211يرجى االتصال برقم . واطلب مترجًما شفهيًا بلغتكWorkSourceاتصل بأي مركز من مراكز 2.http://www.worksourceoregon.org/Centers.html.

.وأطلب مترجًما شفهيًا بلغتك6969-606-503-1على رقم Worksystemsاتصل بـ 3.

:عالوه بر اين، خدمات کمک زبانی زير را نيز ارائه می دهيم.، خدمات ترجمه شفاهی رايگان را از طريق خطوط تلفن ويژه اين اداره ارائه می دهيم(Employment Department)در اداره اشتغال .ارسال کنيد تا با زبان شما، با شما تماس تلفنی برقرار شود[email protected]نام، زبان درخواستی و شماره تلفن خود را به آدرس ايميل 1.WorkSource)با هر يک از مراکز منبع کار 2. Center )رکز منبع لطفا برای کسب اطالع از شماره م. تماس بگيريد و درخواست کنيد که شما را به يک مترجم شفاهی که به زبان شما صحبت می کند، وصل کنند

.مراجعه کنيدhttp://www.worksourceoregon.org/Centers.htmlتماس بگيريد يا به وب سايت 211تلفن کار محلی خود، با شماره.تماس بگيريد و درخواست کنيد که شما را به يک مترجم شفاهی که به زبان شما صحبت می کند، وصل کنندWorksystems، با شرکت 6969-606-503-1از طريق شماره تلفن 3.

mailto:[email protected]://www.worksourceoregon.org/Centers.htmlmailto:[email protected]://www.worksourceoregon.org/Centers.htmlmailto:[email protected]://www.worksourceoregon.org/Centers.html

If you were previously claiming unemployment benefits and need to restart your UI claim, please follow this guide for instructions on how to restart.

This applies to anyone receiving:• Regular Unemployment Insurance (UI)• Pandemic Unemployment Compensation (PEUC)• Extended Benefits (EB) claim.

Note: To restart your PUA claim, from the Online Claim System menu, select “Pandemic Unemployment Assistance (PUA)” to claim your weekly benefits. Please contact us if you do not receive payment after 5 days.

Still having difficulties? Complete our Contact Us form for more help. Click the ‘Contact’ option located at the top right corner of our website. Make sure you select and fill out the ‘Restarting my claim’ option located under ‘How Can We Help?‘ section.

To restart your claim, please visit our online claim systemand select Restart Your Claim.

https://secure.emp.state.or.us/ocs4/index.cfm?u=F20200718A092333B34496563.7753&lang=E

Before you can move forward, you must read the claimant advisory screen and select if you understand the conditions.

If you do not understand, please contact your UI Center for assistance.

Please provide your SSN and PIN on the next two screens to login to the online claim system.

Make sure to answer yes or no depending on the type of work that was performed.

If you worked since the date listed, answer “Yes.”

If you answer “YES” you will be asked a series of questions regarding your employer. Please have your employer information available.

Work includes but is not limited to • services performed for room and board• work performed on a farm• real estate or other sales activity. • full-time, part-time, and temporary work

Work does NOT include normal day-to-day chores necessary for upkeep and maintenance of family dwelling and/or personal possessions.

If you answer “NO,” please skip to page 17.

If you answer “YES” to any question, you will need to contact us to restart your claim.

You can contact us by:• Using the Contact Us form on our website• Calling us at 1-877-FILE-4-UI (1-877-345-3484)

https://unemployment.oregon.gov/contact-us

Please provide your employer’s name and city.

Note: Use the name listed on your most recent pay stub.

If you answered “YES” to the prior question, please answer whether you earned over your weekly benefit amount or worked 40 hours or more during LAST week.

Select the correct employer from the list, or select “Employer is not listed” if they are not on the list.

If the employer is on the list, the address and phone number will prefill. If the employer is not on the list, you will be required to enter all of the employer information.

When keying the address:• Do not use hyphens or a dash mark when

keying an apartment or a space number.• When keying one half, use the slash (1/2)

for example, rather than the hyphen or dash.

If you expect to return to work by a specific day, list the date you plan to return. If you do not know, leave it blank.

Your start date depends on if you have previously reported this employer on your claim.

If you previously reported your employer, please enter the start date as the first day you returned to work after your last layoff.

If this is a new employer, please list the first day you began work.

You may be asked whether you want to restart your claim for this week or last week.

This question is based on information provided on a prior screen.

If you worked for another employer, please enter the second employer’s information.

If you worked for more than two employers, you will need to contact us to restart your claim.


Failing to report an employer may be considered fraud.


Our current COVID-19 rules are still in place in regards to your actively seeking work requirements.

Please see our website at unemployment.oregon.gov for more information about the COVID-19 requirements.

To finish submitting your restart request, please select “submit.”

This page will let you know you have successfully submitted your claim restart.

Please read this page carefully.

• If you changed your address, please update your address online through the Online Claims System.

• If you have changed your direct deposit account, please call us at 1-877-345-3484 immediately.

• If you have lost your ReliaCard Visa, please contact the VISA Service Center at 1-855-279-1270.

If you encounter any issues and are unable to claim online, please contact us to restart your claim.



If you answer “YES” to any of the questions above, please provide more information in the box.

For example:• If you stopped looking for work, explain

why you stopped looking and why you started looking again.

• If you were in jail, provide the dates you were in jail and the name of the jail.

• If you were on vacation, provide the dates you were on vacation and where you went.

If you answered “NO” to this question and have not worked since the last time you claimed, you will be asked a series of questions to determine why you stopped claiming.

In order to continue to the next screen, you must acknowledge this statement.

You will be asked to confirm your selections. If you made a mistake you can go back to the prior screen to correct your answers.

This screen will allow you to choose whether you would like to restart your claim for this week or last week.

Our current COVID-19 rules are still in place in regards to your actively seeking work requirements.

Please see our website at unemployment.oregon.gov for more information about the COVID-19 requirements.

To finish submitting your restart request, please select “submit.”

This page will let you know you have successfully submitted your claim restart.

Please read this page carefully.

• If you changed your address, please update your address online through the Online Claims System.

• If you have changed your direct deposit account, please call us at 1-877-345-3484 immediately.

• If you have lost your ReliaCard Visa, please contact the VISA Service Center at1-855-279-1270.

If you requested to backdate your claim, make sure to select “Enter Weekly Claim” to claim benefits for last week.

If you encounter any issues and are unable to claim online, please contact us to restart your claim.



IMPORTANT: Make sure you claim your benefits each week

you wish to receive payment.

Find more information about Unemployment Insurance, visit

our webpage:

https://unemployment.oregon.gov/
https://unemployment.oregon.gov/

how to restart your unemployment insurance claim...2020/11/23 · 1. send your name, requested...

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