Tri-County Electric Cooperative

HomeWorks Member123 Any StreetAnytown, MI 11111-1111

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08/09/201807/15/2018

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123 Any Street ########## D##

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HomeWorks Member(###) ###-####(###) ###-####(###) ###-####

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Front of the Bill1 Your account info and current due

date appear in this box. This box is blue for all electric accounts.

Your account status will appear in this blue box. If your account is past due, your past due balance will be highlighted in red text here.

If your account is past due, a red Disconnect Notice box will appear here, indicating your past due amount and shut-off date.

We’ve added a message center in this box, to communicate any important info we want to share.

As with the previous bill format, you’ll be able to find your meter readings, charges, and total amount due for the current billing period here.

If you participate in our voluntary Operation Round Up program, you will see an additional line here indicating your total charges before Operation Round Up.

If you participate in Operation Round Up, your round-up amount for the month will appear here.

If you participate in Operation Round up, your amount due before Round Up will also appear here.

If your account is past due, the amount you need to pay to avoid shut off, along with the due date, will appear in red here.

Your account number and current total balance due are easily accessible in this blue box.

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-- SAMPLE BILL --

How to Read Your New Electric BillWhen you look at your electric bill this month, you’ll notice we’ve made some changes to the format of the bill. We implemented these updates in order to make it easier for you to read your bill and to locate pertinent information each month. Please take a look at the instructions below and on the back of this page to learn how to read your new bill. Feel free to call us if you have any questions!

NOTE: Please see the back of this page for directions on how to read the backside of your new bill.

Tri-County Electric Cooperative

Back of the Bill1 We’ve added this helpful graph

and chart to allow you to easily compare your electric usage with your usage from the previous month and from the same month in the previous year. If your usage spikes or dips unexpectedly, this info will help you see when the change occurred and hopefully help you figure out what’s causing it.

Here, we’ve added information about SmartHub, our free and convenient account management app.

Like with the previous bill format, you’ll be able to find bill reading codes here.

Information about some of the charges on your bill will appear here.

This box helps us maintain up-to-date contact information for you by giving you a space to let us know when you’ve changed your address or phone number. If your address and/or phone number have not changed, there is no need to enter anything here.

We’ve added a box here to allow you to sign up for our voluntary Operation Round Up program. You can check the top box if you’d like to contribute to the fund by simply rounding up your bill to the nearest dollar every month, and the bottom box if you’d like to contribute additional money each month in addition to your round-up amount.

This new box makes it easy for you to sign up for budget billing and/or paperless billing, if you are interested in either of those options.

Please note there is no longer a box here to authorize EFT/automatic bill payments. If you’d like to start automatic payments, please visit our SmartHub app or call our office.

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-- SAMPLE BILL --

See below to learn how to read the backside of your new electric bill.

Acct # HomeWorks Member Name

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If you have any questions about the new bill format, please feel free to call us at

800-562-8232.