how to precisely pinpoint...
TRANSCRIPT
J--_9r How to
Precisely Pinpoint Performance
Ogden R. LindsleY
Behavior Research Company366 North 1600 Road
Lawrence, KS 66049-91 99
Voice (913) 887-6869Fax (913) 843-2162
Cqrighi ls5. O9d6 Und.l?' Pi.pdrt' t' Cod. PP03
O 1995 Ogden R. Lindsley,366 N.I600 Road, lawrence, KS 66M9. All Rights Reserved.
PINPOINT-1
Goal of this Pinpoint Module:
Tell how to separate behavlor andresult pairs from labels and non-acts.
Descrlbe need for fluency andchannel conslderatlons.
Not to descrlbe advantages ofdlfferent types of frequency palrs -whtch ls done ln "Plnpolnts" module.
Not to provlde practlce - whlch lsdone ln our "Plnpolntlng" module.
CoBfihrlss -Og.io Lhd.lly. Piryfit.2 - Cod.PPD3
Notes and ideas:
@ 1995 Ogden R. Lindsley, 366 N.1600 Roa4 lawrence, KS 66049. All Righs Reserved-
PINPOINT-2
People Track Performance :
Non-performance:
o IABEIS Lazy, Good attitude,
o NON-ACTS Accident free days
Performance:
o BEHAVIORS Llsts product features
r RESULTS ltems sold per day
Behavior Research CompanyCoptright 1s5 - Ogda thddq. piT.itt.3 - Codr ppD3
Notes and ideas:
@ 1995 Ogden R. Lindsley, 366 N.1600 Roa4 l:wrence, KS 66(X9. All Rights Reserved.
PINPOINT.3
Sample Label Pairs
Wanted:
o Ambitiouso Courteous
o Self-stiuter Has to be toldo Cooperatlve Competltlve
Tell neighbor three other label pairsand wrlte them below:
Notes and ideas:
@ 1995 Ogden R. Lindsley,365 N.1600 Roa4 lawrencs KS 56049. AU Rights Reserved.
PINPOINT.4
Performance Labels
r Can't be counted.
o Force using insensitive rating scales.
o Put problem in the person.
r Blame or pralse the petfotmer.
o Hlde behavlors needlng change.
o DON'T LABEL !!
Cogright ls5 -Ogd- Lhd.l?. Pi.Fht.5. Cod. PPIX'
Notes and ideas:
@ 1995 Ogden R. Lindsley, 366 N.16m Road, l.awrencs KS 66M9. All Rights Reserved.
PINPOINT-5
Sample Non-acts
o Zero defects
o Accident-free days
o Eyes on worko correct llftlng posltl0n
r Never late for work
Tell neighbor three other non-acts andwrlte them below:
Cotright I €5 - Og.ra thd.lq' PiiFht' 6' Cod. PPD3
Notes and ideas:
@ 1995 Ogden R. Lindsley,365 N.1600 Road l:wrence, KS 66M9. All Rights Reserved-
PINPOINT-6
Performance Non-acts
o Can't be counted.
r Hlde the wanted and unwantedperformance.
o Rewards must be glven afterspeclfled tlme wlth no-actlon - whenperformer ls dolng somethlng else.
o Can't reward wanted, nor penalizeunwanted performance .
o DON'T PINPOINT NON-ACTS !!
Cogrit ht l fr95 - Ogdn Lir-l.y - Pitp<irt . 7 . Cod. PPD3
Notes and ideas:
@ 1995 Ogden R. Lindsley,366 N.1600 Roa4 l-awre,nce, KS 56M9. A]l Rights Reserved.
PINPOINT.T
Lindsley's Dead-man Testfor Behavior
o Separates behavlor from non-acts.
r If a dead man can do lt, lt lsn'tbehavlor, so don't waste tlme trylngto change it.
r Behavlors are always verbs (Harless).
Cottright 't S5 - Ogd- [hil.' - PinPoht . I - Codc PPD3
Notes and ideas:
@ 1995 Ogden R. Lindsley, 366 N.1600 Road, lawrence, KS 66049. All Rights Reserved.
PINPOINT.s
Single Behaviors
r Much, much better than labels.
r Much better than non-acts.
o Because wanted and unwantedbehaviors change independentlY'slngles don't guarantee success.
o One third of the time singlepinpoints give unwanted outcomes.
o ALWAYS PINPOINT A PAIR !!
Cofrahl 1995 . Ogdo lndq . Prnpdtt - 9 . Cod. PPO3
Notes and ideas:
@ 1995 Ogden R. Lindsley, 366 N.1600 Roa4 l-awrence KS 66049. All Rigltts Reserved-
PINPOINT-g
Behavior Pairs
r Plnpolntlng wanted/unwanted palrsguarantees qualitY and accuracy.
r The wanted part of the patr tells theperformer what to do ln Place of theunwanted Part of the Pair.
r If one of the palr ls not changtng lnthe deslred dlrectlon lt can bequickly seen and remediated
e ALWAYS PINPOINT AND CHART A PAIR !!
Behavior Research ComPanY
Notes and ideas:
Cottdeht 1905 -ryn Lhilq ' pi*5, ' to 'Cod! PPIB
@ 1995 Ogden R. Lindsley,355 N.1500 Roa{ I-awrence KS 66M9. All Rights Reserved-
PINPOINT.l O
Sample Behavior Pairs
Adjusts spacing exactlY off guide
Uses calculator correctlY PoorlY
Atms free throw ln 3 sec. over 3 sec.
Follows Job atd exactlY lnexactlY
Greets customer warmlY coldlY
Tell nelghbor three other behavlorpairs and write them below.
o ALWAYS PrNPotNr AND:"H:1"::"15;CoF riohl lS5 - Ogdn Lirill.t' FtPoirt''l I' Cod. PPD3
Notes and ideas:
@ 1995 Ogden R. Lindsley, 366 N.1600 Road, lawrence, KS 66049. AI Rights Reserved.
PINPOINT.I l
Gilbert's Leave-it Testfor Results
r Separates behavlor from lts results(called accomplishments by Gilbert).
o If you leave tt behlnd when you walkaway from the Job, lt ls a result.
r Results are always nouns (Harless).
Cotdght tees - Ogdo LbNl? - PilToirt ' i2 ' Codr PPOS
Notes and ideas:
@ 1995 Ogden R. Lindsley, 366 N.l6m Road, Iawrence KS 66M9. AI Rights Reserved.
PINPOINT.l2
Sample Result Pairs
Parts accepted reJected
Math problems corrects errors
Free throws hlts mlsses
order forms perfect wtth errors
Customers satisfied unsatisfied
Tell nelghbor three other result palrsand write them below.
o ALWAYS PrNPorNr AND::#J"::*j:copy'i||ftt rt95 -Ogda t.iriltt'Pipdrt'13 ' Codo PPO3
Notes and ideas:
@ 1995 Ogden R. Lindsley, 366 N.1600 Roa4 lawrencs KS 66049. Ail Righa Reserved.
PINPOINT.l3
Performance Pictures
o Over ten dlfferent plctures oflncorrect and error frequencYchanges occur ln most sltuatlons.
o Ten perform€rnce plctures aredrawn on the next Page.
o A polnt-see-say performance plcturepractlce sheet follows that.
o ALWAYS PINPOTNT AND CHART A PAIR !!
Co!ryriht I $5 - Ogdo Lhd.Lt - PirFirt ' I ,a ' Cod. PPD3
Notes and ideas:
@ 1995 Ogden R. Lindsley, 366 N.1600 Roa4 lawrence, KS 66049. All Rights Reserved.
PINPOINT.I4
Ten Performance Pictures
-_+ _>\_+
Line Gode:
Corrects _-|>Errors -->
Record Floor(Zero Level)
gz!9z-{I5
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---+
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Cross-over
Conects increasing
Enors decreasing
ollo
lncreasingrapidly
Jaws
I
I
Conects increasingErrors decreasing
otto
lncreasingrapidly
Conech increasing
Errors maintaining
%lncreasing
slowlY
Conects increasingEnors increasing
6lto
Maintaining
Conects maintainingEnors decreasing
otto
lncreasingslowly
Conects maintainingEnors maintainirp
o/o
Maintaining
Conects mainhiningEnors increasing
olto
Decreasingslowly
Down-hill
II
I
Conects decreasingEnors decreasing
olto
Maintaining
Landing
Conects decreasingEnors maintaining
allo
Decreasingslowly
Snow-plow
Conects decreasingEnors increasing
ollo
Decreasingrapidly
Take-off
Uphill Dive Tracks Surface
o 1994ogden R. Llndsl6y366 No[h 1600 Rd, Lawl€nce, KJS 66ot9. All Rlghb Reseilod. File cods CNvtxfodPlc8lo.1
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PerformPicw & PropNum Ord, Page I
Pics = 14
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Name (ID#) D_ M_ Y_ Timing No. this day: _ No. of min: _Point Say how proportion (Vo) changes across time: (increasing, inc)
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(100)
O 1993 Ogden R. Llnd6loy.366 Norlh 1600 Rd., Lawrence, KS 66049. All Rlghts Reso'.ed
Fluencyo Eric Haughton discovered thatatmlng performance at htghfrequencles produced more:Retentlon Endurance AppltcatlonStandards Stabtltty Confldence
o Results from a sample fluency studyln namlng Greek letters to dlfferentpractlce frequencles was comparedto their later correct retentionfrequencies.
Copyright lr5 -Ogdo Lhd.lt. Ptngdrt- 15.Cod. PPOs
Notes and ideas:
O i995 Ogden R. Lindsley,366 N.1600 Road, lawrence, KS 66O49. All Rights Reserved.
PINPOINT-15
Fluency Data samPle
Greek letters correctly named per min.
Practice no,/mln Retention no,/min
70
60
50
28
L2
4
- Behavior Research
Copy?i|ht l$s - Ofdo lhdlcy ' PitFht ' 16 ' Cod. PPD3
Notes and ideas:
@ 1995 Ogden R. Lindsley, 365 N.16m Road, Iawrence KS 66049. Ail Rights Reserved.
PINPOINT.l6
Pinpoint for Flue Aims
o Brlef plnpolnts ( 1 or 2 syllables)permit practice to fluencies above60 per mlnute.
e Abbrevlatlng words permlts fluentpractlce alms - three sampl€s!FrequencyCeleration
Coptrifht 195 . Ogd- lr*llq - Plr?dt . l7 . Cod. PPO3
Notes and ideas:
Number per minute to Nmo Tell neighbor three fluency briefs
from your work and write below.
Behavior Research Company
to Freqto cel
@ 1995 Ogden R. Lhdsley, 355 N.l5m Roa4 lawrence KS 66049. All Rights Reserved-
PINPOINT-17
Select Channel for Learning
o Preclslon Teachtng also dlscoveredthat the see-say and hear-saychannels are most comfortable formost learners and produce higherfrequencies and steeper learning.
r Deslgn practtce materlal ptnpolntsto permit rapid switchlng fromhear-say to see-say and to see-wrltechannels.
Behavior Research CompanyCopttiohttges.Ogd.t lilehy. PirFit.lt - Cod. PPO3
Notes and ideas:
@ 1995 Ogden R. Lindsley, 366 N.1600 Road,I-awrence, KS 66049. All Righa Reserved"
PINPOINT.l S
Pinpointing Don'ts
No labels.
No non-actions.
No counts without time.
No tlme wlthout counts.
No Iarge low-frequency plnpolnts.
No cumbersome channels.
Cop'right rS5 -O9d6 tiid.Lt - Pitp<itt - t0. Cod. PPD3
Notes and ideas:
O 1995 Ogden R. Lindsley, 366 N.l6m Roa4 Lawrence, KS 56049. All Rights Reserved-
PINPOINT.I9
a
a
o
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o
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Pinpointing Do's
Always pinpoint a hit/miss pair.
Plnpolnt a result palr flrst.Plnpotnt a behavtor palr nextgutded by peachy and lemonyperformers.
Track only frequencles (count/mln).
Pinpoint for high fluency aims.
Select high celeration channel.
Behavior Research CompanyCotright tlDs - o9da LhdrtrT. pti*it,. 20. Godr PPO3
Notes and ideas:
@ 1995 Ogden R. Lindsley, 366 N.1600 Road Lawrence, KS 66M9. AU Rights Reserved.
PINPOINT.2O