how to measure roi of organic influence
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Host
Hillary Settle@hmbyers
Director of Marketing
Kara Burney@wkndatburneys
Director of Content
Guest Speaker
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What Is Earned Influence?
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What is Paid Influence? What is Earned Influence?
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Why Earned Influence?
Sources: Mavrck: Data based on a combined 10+ billion impressions across multiple platforms including Mavrck, Ad.ly, SveNe, TapInfluence, Nanigans & AdParlor.
It shows real results.
Earned relationships can take more time and effort than paid,
but they’re worth it.
It’s more authentic.
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The Importance of Identification
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Top Influencer Marketing Challenges
75%of marketers say their top challenge is identifying the
right influencers
53%of marketers say their top
challenge is measuring campaign performance
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Insightpool Segment Management Funnel
Segment audiencesto tailor marketing strategies
Go beyond demographics to group fans based on brand awareness, engagement, or other characteristics
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Segment Management Funnel
Track success through campaignWatch influencers and audiences
move through the funnel
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What Does Earned Influence Success Look Like?
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How Does Insightpool Measure Success?
Engagement Rates:An influencer engaging back with our
organic outreach (liking, retweeting or replying to our message) indicates that a
connection is made.
How It’s Calculated:(# of people who engaged /
# of people we activated) * 100
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How Does Insightpool Measure Success?
Click Rates:When the goal of a campaign is to
drive traffic to a link, click rate is an obvious indicator of success.
How It’s Calculated:(# of links clicked /
# of people we activated) * 100
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How Would Strategy Change for Different Types of Campaigns?
Pulse Campaigns:
EventsProduct Launch
Campaign Specific: Webinars
‘Always On’ Campaigns:
Social ABMCustomer Marketing
Content Marketing: Pulse of Content
The most successful campaigns we see have strong contentand appeal to an easily identifiable audience
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How Does TrackMaven Measure Success?Share of Interactions Reporting:
Understand what percentage of interactions you own versus competitors and leaders in your industry.
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How Does TrackMaven Measure Success?
Share of Interactions Reporting:Understand what percentage of earned media mentions you own versus competitors and leaders in your industry.
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How Does TrackMaven Measure Success?
See which mentions drive spikes:See which news outlets, authors, and influencers drive top-of-funnel awareness for your brand.
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How Does TrackMaven Measure Success?
Web Traffic, Conversions, and Revenue:Understand how social media, blog, email, and earned media contribute to business goals, including:
• Web traffic• Conversion activity• Newsletter signups• App downloads• E-commerce transactions• Google Analytics goal completions• Revenue• And more!
See how contributions from your marketing mix compare alongside social, blog, email, and more.
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Optimizing Campaigns: Best Practices
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Understand when less is more
Prioritize your distribution:
● Understand how social
activity impacts web traffic,
goal conversions, goal
completion rate, and revenue
● Identify when activities are
not leading to results and
further refine your strategy
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Make the most of your budget
Know when competitors are paying for influence:
● Identify posts your peers and
competitors are boosting on
● Analyze the mix of paid vs organic
content others are using
● Understand which content
resonates organically
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Connect the top and bottom of the funnel
Content-level ROI analysis:
● Connect top-of-funnel
interactions to engagement
and conversions on your
website and landing pages
● Optimize for the results that
matter most for your
business
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Case Study: Craftsman Tools
#MADEtoRACE:
● >1 million Total Reach
from influencers acquired
● 2.3 million in exposure on
#MADEtoRACE tracked
through TweetReach
● 27% in avg. reply rate
● 27% in acquisition rate
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Q&A
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