Social media marketing plan

Social media is about connecting with your audience and engaging

with them

The marketing approach is to listen first then interact.

Its not a marketing environment to push ideas

If you try to control it you will not succeed.

Be open and transparent. The worst mistake is to try to hide

something online.

If there is bad feedback address it try to make it right.

Listen to what your customers want, that feedback is important.

Don’t be only about marketing be human and a person.

Web 2.0 is a two way conversation, you have to accept

that fact.

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