how to make a good presentation v2
TRANSCRIPT
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Anxiety / Nervousness : We all get it, even those of us who in effect do it for a living.
Why? We
all
want
to
be
liked and as
a rule
we
see
that
standing
up
in
front
of
a large
group
of
people has great potential for something to be said that those watching us will not like. If they
don’t like what we say they may not like us. Also if they see we are nervous they may perceive
our character in a certain manner that may sit happily or unhappily with them.
It is probably all down
to
genetics and our attraction to the opposite sex therefore if we get it
wrong it hurts and as a rule we perceive setting ourselves up to potentially fail as a risk that
possibly limits our chances in the world.
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Can we avoid nerves? The answer to this is probably not, although we can do many things to
help prevent anxiety.
If we can reduce anxiety by being prepared rehearsed and credible we will have gone a long
way to making sure we are perceived how we wish to be.
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Many writers on the subject advocate the use of the six W’s (Baguley and Bateman, 2003).
Direction – Go
through
the
list
on
the
screen
and
tell
the
audience
that
we
will
then
review
each one in turn.
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Who am I going to address? – It is important we review this first as it shapes the presentation.
An
audience
of
novices
We need to be careful here that we don’t go into too much depth that only more experienced
researches into the topic might understand.
We need to make sure we don’t use technical jargon.
We need to keep things simple
Make some decisions as to how much we need to leave out of the topic. What key points do we
want to get across?
An
audience
of
experts
in
the
subject
We must be careful not to be superficial – We can make assumptions about what is already
known.
We can use technical jargon
We can be more complex
A
mixture
of
both
Probably have the most difficult task here trying not to alienate both parties by either being too
simplistic or too complex.
What size audience will be present?
This will affect your presentation if you want to use group tasks to provide natural breaks. Once
the audience passes a certain size you really have no choice but to present to them in a
passive manner.
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What? – What is it I want to say?
You cannot
tell
them
everything
so
decide
what
is
it
you
want
to
get
across to the
audience?
In
your case what I’m putting over to you is that with proper preparation you can significantly
reduce your anxiety and make good presentations.
That is the main point of today. I know that once you realised you had to do a presentation ALL
of
you
would
be
thinking
about
the
shear
terror you have of doing one and would concentrate
on little else. There is therefore little point in me going on about anything else to do with how to
present that doesn’t address this fear.
You’ll listen to me because what I’m telling you is likely to help you overcome
your
fear
of
presenting, NOT
because
it
may
help
you
make
a better
presentation.
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Where? – Where is the venue?
Do
you
know
where
you
are
going? Is there
a car
park?
What
is
traffic
like
in
the
area?
–
Arriving late is bound to increase your anxiety so think ahead and make plans to get to the
venue well ahead of schedule. Have a back up plan and make sure you have the venue phone
number with you for emergencies.
What
facilities
are
available? Overhead Projector, PowerPoint, no visual aids. – Check
BEFORE
you
start
what
facilities
are
available otherwise a great deal of work can go to waste. Have a
back up plan. Overheads pre‐printed from your PowerPoint slides are always handy as are
copies of the slides ready for distribution. With these, apart from things out of your control such
as fires earthquakes etc, you can always function.
What
is
the
room
layout? Do you need amplification to be heard? If the room is large and you
do not fell you can project then ask what facilities there are for amplification. Many places do
have them but they are locked
away
as
the
get
stolen. So ask. If using amplification test
it
first
to make sure it works and you are not deafening.
Are there any problems being seen? You can be asked to present in odd shaped rooms. Check
everyone can see you. If there are blind spots mark them with some tape on the floor so you
know where not to go.
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When? – When is it?
People will
be
more
alert
at
different
times
of
the
day
‐ After
lunch is not
a good
time
as
everyone is naturally sleepy after a meal [If you ever get this slot try and move it] This again
comes down to preparation and knowing what is happening at a venue before you arrive.
I’d suggest that Monday mornings and Friday afternoons are not good times for students.
How
long
is
your
presentation
for?
Find out how much you have to do. This will affect what you decide to leave in and out of your
presentation. This will also help
you
rehearse your timings correctly. You’ll get no
thanks
for
going
on too long.
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Many times we do presentations because we’ve been told by someone else to do so, often
because they don’t want to do it themselves. View this as positive because if you do a good job
you will be perceived by those in the organisation highly and they will value you so. When it
comes to
negotiating
a pay
rise
or
redundancy
then
you’ll
always
get
the
vote
from
on
high
if
you are doing something they don’t want to do. The downside is that if you do it badly then it
can be damaging.
Persuading others of our views – Often presenting is used in sales as a method of sale.
Remember it is essential to know what
your
audience
wants to hear in this type of presentation
as this is what will convince them to give you the job.
Presentation is now quite often being used in job interviews as well. Tell us about yourself and
your current role. While you are doing it it also tells them about
your
CREDIBILITY as well which
we’ll address
later.
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Deciding on your format is important and requires pre‐planning again. Contact or check
out the venue to see what is available BEFORE starting.
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Gathering material – You cannot ‘skimp’ on this as you need to know your topic before
you can talk about it. You will always be more relaxed if you know what you are talking
about
and
this
helps
your
CREDIBILITY.
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This is specific to your assessment. Our libraries are academic, not necessarily
vocational, and as a result much of the text they have on vocational topics such as
presentation
is
not
as
up
to
date
as
it
might
be.
In
many
instances
you
might
be
better
accessing your local library for texts.
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Sketch out what you want to achieve and make references to the texts read with page
numbers so you can find what you want when you are finally preparing your
presentation.
The above is an example of my notes that I prepared before I started making this
presentation. I haven’t necessarily kept to all I thought about but it has helped
considerably.
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Give yourself some chance of completing the presentation by having a guide through.
Remember you can be side tracked by questions or disruptions and you want to make sure you
include ALL the points you had in mind.
Some form of map acts as a method of making sure you do this. Also if you cannot get lost
because you have these then you know you cannot get lost which will reduce anxiety. This
helps you relax and by doing so increases credibility.
It will also help you stay
to
time because if you’ve rehearsed including the points you want then
leaving any out will alter your timings and the
flow of what you are saying.
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Last point says it all : Are they presentations or announcements?
You need to be careful with this type of map. ‐ Seem very boring if you just read what is on the
script.
You
tend
to
read
in
a
monotone which
is
very
dull
indeed.
Also your head is down so you do not pick up feedback from your audience. You don’t have eye
contact with your audience either. Good eye contact with a friendly face can really help as it
gives you encouragement.
No spontaneity means it is difficult for you to give an enthusiastic performance.
One way traffic ‐ You
talk
they
listen.
Direction – Example of students in the past who have just put their heads down and read out
loud
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This is the best way in my view although you need to chose which is best for you after you’ve
had some experience. Allows you to ‘flesh out’ what you want to say without reading it. This
means you can have eye contact with your audience and gain their feedback.
You can also put in direction. What do we mean by this? Again rather like a script from a play
where you see things such as ‘Grasps her left arm and falls to the ground begging her to marry
him with the words’ If I use this type of direction I put it in italics in the notes. You will see some
in this presentation when you download and review.
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Cue cards mean committing more to memory. I’d suggest until you have been making the same
presentation a great deal then cue cards are more difficult to use when you first start.
Advantages are your head is up.
You are looking at your audience. This is all about connection and credibility again which we will
get to.
Print cue cards large so you can see them without appearing to look.
Keep them in order so if you drop them they stay in order.
Direction – Tell them the joke about the two comedians on The Royal Variety show – Bob Hope
and a.n.other
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Let’s be straight about this you cannot do it without being rehearsed. What you often
see as spontaneous is not the case.
Direction ‐ Tell the story about Frank Carson in Spain. ‐ Tell the story about Michael
Parkinson and Rod Hull and Emu.
Think of an instance when it has happened to you. Direction – Pause while individuals
consider the question.
Direction – Tell the story of the lecture at CMS with the research student handed the
role instead of the tutor.
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Stagger through ‐ First efforts will let you know where you need to make changes. Make these
changes and then start again with the rehearsal.
Walk
through ‐
You
should
be
familiar
with
what
you
are
going
to
say
and
start
practicing
your
delivery. This is about becoming comfortable with what you are going to say.
Run through ‐ Same as a dress rehearsal – Try and do it at the venue. This will help you
familiarise yourself with the facilities and surroundings.
PowerPoint has some helpful rehearsal tools SLIDE SHOW – REHEARSE TIMINGS. Try and make
use of these in your groups and as individuals when you come to do you section of the
presentation.
Direction – Show this on the overhead screen.
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This is a quite a famous quote. Problem is I can’t remember who said it, so it can’t be
that famous!
Gets the point over though very succinctly. Any of you with hobbies will know this. The
more you do something the more skilled you get. That even includes shopping for the
ladies. You’ll all know where to go and where not to bother for certain items!
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Alcohol – It does not work. We’ve all been there and woken up the next day either regretting
what we’ve said or done. Why? It lowers you inhibitions as you lose receptivity to those around
you. In presentations knowing whether you’re presentation is working helps a great deal. Also if
you can
tell
you
are
going
down
OK
this
boosts
you
confidence and this
helps
you
relax and
again increases credibility. It also causes you to overestimate your skills and lose timing which
can cause difficulty.
Jokes – Be careful as jokes don’t always travel. Ken Dodd and many comedians have ‘giggle
maps’ of the UK on which they map what jokes go down well in what parts of the country. Also
how receptive is your audience – T.V. shows often have ‘warm up men’ so that when ‘the stars’
come on then they the audience is already warm.
Direction – Tell the Michael Barrymore story
Ad
libs – These are hardly ever real and can be very dangerous as an ill thought out off the cuff
remark can be very offensive to some. If you are going to use them then make sure you plan
before what you are going to do. Most comedians and presenters have a bank of ad‐libs and
have developed what works over the years.
Swearing – Not a good idea. You might think it gets you closer to your audience but in reality all
audiences know that we nearly all swear but also know that doing so within a presentation is
just not right.
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The audience’s view of you is important but when they view you they don’t just ‘See and hear
you’ ‘They interpret what they see’
It
is
the
second
one, the
interpretation,
that
the
influence
of
a
number
of
key
factors
creeps
into the equation.
Your believability will be influenced by:‐
What the audience expects to see – If you turn up in jeans and a T‐shirt to make a formal
presentation to set of accountants then you’ll immediately be out of place, and as such harder
to believe.
What
the
audience
thinks
they
see
– This is difficult to be something you are not be can be
done with courage.
What
sort
of
situation
the
seeing
is
done
in – If you turn up in jeans and a T‐shirt to make a
presentation to
set
of
drug
addicts
then
you
are
more
likely
to
be
believable.
What
the
beliefs
and
attitudes
of
the
audience
are‐ This may come out in the example that
follows. I suspect some sections of the city still turn their noses up at this individual even though
he is very successful. Anita Roddick founder of Body Shop will tell you she always had problems
with city bankers in suits who did not understand a business could be run with other motives
other than profit. Her attitudes and beliefs were different, not wrong.
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There are no doubt good reasons to be an individual. I’ve never really met a successful
businessman or woman who wasn’t in their own way a character. Part of business is
about
getting
your
own
way
and
characters
tend
to
do
this.
Doesn’t
mean
you
cannot
learn from them if you don’t necessarily have their traits.
Direction – Tell them about Brian Gittings at ICI. ‐ Tell them about Stuart from
Stackright.
Your problem at present is that you don’t have any credibility and as a result it is hard for
you to be taken as seriously as what you have to say may merit, if you do not conform.
Therefore it is important that you conform as much as possible if you want to succeed.
That is why in presentations in The Business School we need to get you into the correct
dress so that you start to feel comfortable in the environment.
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It is good policy in the future to try and find out the dress code/organisational culture of
where you are going.
Direction – Tell students about sales to engineers with regard to what was British Rail
and Railtrack – They would not have taken well to someone in a sharp suit who clearly
wasn’t prepared to get their hands dirty!
It is often about blending in so that you gain credibility. Is evidence that we choose are
partners because they look like us. Notice how couples tend to grow alike.
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Quite often we hear students say that group work has been difficult due to other members of
the group not contributing. This is a problem but it is also a fact of life in the workplace as well.
This is one of the reasons we have group work on this module as it is a means of introducing you
to management
of
a group.
Therefore we expect you to sort out any problems amongst yourselves. However if this proves
impossible then when you come to see us you will need to show us evidence of the
management of the group and the none fulfilment of the task by the member. This means
minutes of meetings, e‐mails etc. We will then take action against the group member and advise
you how to proceed. We should make it clear that as
in
industry
we
will
still
expect
a
complete
presentation whatever
the
circumstances and if that means you have to do extra to cover this is
your problem.
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Quite often we hear students say that group work has been difficult due to other members of
the group not contributing. This is a problem but it is also a fact of life in the workplace as well.
This is one of the reasons we have group work on this module as it is a means of introducing you
to management
of
a group.
Therefore we expect you to sort out any problems amongst yourselves. However if this proves
impossible then when you come to see us you will need to show us evidence of the
management of the group and the none fulfilment of the task by the member. This means
minutes of meetings, e‐mails etc. We will then take action against the group member and advise
you how to proceed. We should make it clear that as
in
industry
we
will
still
expect
a
complete
presentation whatever
the
circumstances and if that means you have to do extra to cover this is
your problem.