How to Implement Big Change Now

Presented by Xerox

Ann Rhoades’ Map to Success

5 Steps for Tackling Big Change

• Step 1 Build and Internal Communications Team• Step 2 Make Communication Two-Way• Step 3 Establish an Internal Communications Plan• Step 4 Underpromise and Overdeliver• Step 5 Reward Employees for Making you

Successful

To deliver a message that brings everyone together start by bringing together key employees together to talk about what it means.

“Of course you need the senior leadership, but you also need the other internal leaders from every level,” says Rhoades. “Get every A-player in the room. Your managers know who they are.”

These A-players will feel empowered by their firsthand knowledge, and they’ll spread the message in a natural way.

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Step 1 Build an Internal Communications Team

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Tackling a big change as a leader is not about having all the answers, it’s about being open to hearing them. Make sure your employees know you’re open and listening.

Step 2Make Communications Two-Way

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One place to be confident at the outset is in your plan to deliver updates about how the change is defined and implemented. Promise to keep talking and deliver on it.

Step 3Establish an Internal Communications Plan

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When it’s time to communicate the change to customers, make sure everyone in your organization is prepared to be on the front lines. Go out with a promise you know you can beat.

Step 4Underpromise and Overdeliver

To deliver a message that brings everyone together start by bringing together key employees together to talk about what it means.

Step 5Build an Internal Communications Team

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Click here to hear more from JetBlue Co-Founder, Ann Rhoades

http://www.youtube.com/watch?v=A_lXWZ-0_mE

For more valuable insights, visit GetOptimistic.com

Presented by Xerox@GrowOptimism