how to give and receive online reviews (and why it matters!)
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How to give and receive online reviews, and why it matters! At the West Orange Chamber of Commerce, we can be more intentional about giving and receiving referrals online. Why is this important? 60% of customers say that they trust an online review as much as a personal recommendation (if they are quality reviews). It's potentially a huge driver for new business, and as a group we should take advantage of it. Be generous in reviewing other members of the chamber, but make sure they're authentic. Giving online reviews to the businesses and professionals you use regularly is a fantastic way to facilitate opportunity. Follow along to learn more!TRANSCRIPT