how to ensure business continuity in the cloud

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How to Ensure Business Continuity in the Cloud and change the way we use and manage IT Giorgos Gerogiannis, Datacenter & Cloud Solutions Manager

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Ensuring Business Continuity in the Cloud was the topic covered by Giorgos Gerogiannis, Uni Systems' Data Center & Cloud Solutions Manager, in the 1st Business Continuity Management Forum that took place in Athens, on February 18th, 2014.

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Page 1: How to ensure Business Continuity in the Cloud

How to Ensure Business Continuity in the Cloudand change the way we use and manage IT

Giorgos Gerogiannis, Datacenter & Cloud Solutions Manager

Page 2: How to ensure Business Continuity in the Cloud

IT needs to become smarter … get new choices

• Some use the word “Cloud” to describe new consumption and delivery models.

• Regardless of terminology, it is clear that these new models are emerging for the enterprise – even if they were first inspired by consumer Internet services.

• Self-service, economies-of-scale, and flexible sourcing options – new choices of deployment – define these new models.

Page 3: How to ensure Business Continuity in the Cloud

Uni Systems Secure Cloud Services… Built with Reliability in mind

ISO 27001:2005•Hosting Services for Information and Communication Technology (ICT) equipment and high-availability office facilities in the Company’s Data Centre•Cloud Services including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS)•Professional Services including the design, installation, administration and technical support of ICT

Page 4: How to ensure Business Continuity in the Cloud

Physical Security

Page 5: How to ensure Business Continuity in the Cloud

Protection of the Data |Technology

Page 6: How to ensure Business Continuity in the Cloud

Reliability of Operations

People Security Aware

NDA Agreement

Processes Business Continuity Mgmt

Availability Management

Professional Services

Background checked

Operational & Change Control

Managed Backup

Access Control Mgmt

SLA Mgmt

Monitoring

Secure Information exchange

Audit LoggingQuality Assurance

Data Deletion Mgmt

Page 7: How to ensure Business Continuity in the Cloud

Uni|Cloud Portfolio

Uni|Apps Cloud on demand Apps

Uni|Desktop Desktop as a Service

Uni|On-BoardCloud on Boarding

Uni|RootMonitoring as a Service

Uni|VaultBackup & Business Continuity as a Service

Uni|Workplace Test & Development environment

as a Service

Uni|DBaaSRDBMS as a Service

Uni|MaaSMiddleware as a Service

Uni|E-Invoicing Uni|HCMaaS Human Capital Mangmt as a Service

Uni|PAYaaS Payroll as a Service

Uni|Cloud- IaaSUni Systems Next Generation

Hybrid Enterprise Cloud Storage –TBA

Uni|Cloud- SaaS

Uni|Cloud- PaaS

Page 8: How to ensure Business Continuity in the Cloud

Business Continuity & Disaster Recovery

Your Clients, Employees, Bank, Insurance Company, Accountant, and Family are depending on you to back up and run quickly after a disaster

• EARTHQUAKEEARTHQUAKE

Electrical StormWILDFIRES

FLOODS

Page 9: How to ensure Business Continuity in the Cloud

Traditional Approaches to DRBackup Your Data

• Focus is on protecting data:

o Tape backup

o Imaging

• Poor performance:

o Slow RTO, RPO (days)

• Hidden costs:

o How do we get the data backin to a useable state?

o How long to rebuild server?

Page 10: How to ensure Business Continuity in the Cloud

• Focus is on protecting application

o Clustering

o Like-for-like infrastructure

• Performance, but at what price?

o Near-zero RTO, RPO

• High cost:

o Duplicate infrastructure

o Management complexity

Traditional Approaches to DRData Replication - Mirroring

Page 11: How to ensure Business Continuity in the Cloud

Cost

TIME

RTORPO

Cost of Data

Availability

Cost of System

Availability

Ideal Solution Set

Hours Required to Resume BusinessHours of Lost Transactions

0 HOURSHOURS

Cost of Data Loss

Cost of System

Downtime

Balancing Business Requirements and Cost

Page 12: How to ensure Business Continuity in the Cloud

Bridging the Gap

• Fast RTO and RPO• Duplicate resources• Costly and complex

• Slow RTO and RPO• Over commitment of

recovery resources

Duplication Backup

Page 13: How to ensure Business Continuity in the Cloud

Solution Design Challenges

• Identify the ideal solution set

between Cost of Data Loss and

Cost of Data availability

• Easy Access

• Support Legacy, Physical and

Virtual servers

• Provide support for multiple

operating systems

• Address limited bandwidth

• Address Compliance issues

• Address Country Risk

• Evaluate per Application RPO – RTO

• Evaluate DR resource needs

• Design DR users access providing

physical and virtual seats

• Assess per application data change rate

• Design the right Replication techniques

to reduce replication data

• Use the right tools to optimize WAN

usage

• Use the right tools to support Physical –

Virtual and Legacy systems

• Provide 3rd replication hop out of

Country

Page 14: How to ensure Business Continuity in the Cloud

Uni Systems Cloud DR Solution

Page 15: How to ensure Business Continuity in the Cloud

Paying only for the Business Continuity you use

• No Startup Investment

• In the event of a disaster, Uni Systems will restore your chosen

servers into our cloud platform. Users are then able to remotely

login to their virtual desktops and access business critical

applications and data from any in ternet connected PC or

workstation

• Access from Anywhere

• Cloud DR pricing is simple, transparent and is based around a low

fixed monthly fee

Page 16: How to ensure Business Continuity in the Cloud

References

Customer Type of Services

Major Financial Institution Disaster Site Hosting, Operations room

Major Financial Institution Disaster site Hosting, Operations room

Major Telecom Operator Disaster site for specific business applications

Energy SAP aaS

Media Web aaS

Governmental Institution Mail aaS

Manufacturing Hosting, Remote Desktop

More than 6 Financial Institutes PAYroll as a Service

Page 17: How to ensure Business Continuity in the Cloud

Copyright © 2014 Uni Systems

www.unicloud.gr