how to empower patients with your website
TRANSCRIPT
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How to Empower Patients with Your Website
PATIENTS + PATHOLOGIES + PROCEDURES
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PresenterMichael RobertsMarketing Director, Mudbug Media
P3 InboundPatients + Pathologies + Procedures
P3 Inbound
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Patients expect
from their physicians.
THE SAME TYPE OF SERVICE
Consumer Expectations
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BOOK APPOINTMENTS
COMMUNICATE
EASY TO NAVIGATE
MOBILE ACCESS
N
Can your patients easily find the
information they need?
Patient Satisfaction
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1 2 3Guide Explain Enable
N
Website’s 3 Main Goals
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1Guide Your
Patients
N
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MODERN
c l e a nQUALITY
FRESH
HTML
Modern Website Design
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P3 websites are currently seeing an average of 35-40% for mobile traffic.
Mobile-Friendly Design
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LOCATION
BOOK APPT
PHONE #
Make all of the important information
EASYTO
FIND
Easy to Navigate
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2ExplainYour Procedures
& Services
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SPECIALTIES1.) Hip Replacement
2.) Knee Replacement
3.) Sports Medicine
At a minimum, you need to list out your specialties on your website.
List of Specialties
Explanation
Help Patients Learn About Your Specialties
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to reduce and toREASSUREpatients.
include an
PH
ONE CALLS
pre & post-opinstructions
orFAQ
This ultimately improves patient satisfaction.
Answer Common Patient Questions
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CONTACT US
3Enable
Patients To Take Next Steps
PEOPLE ARE
BUSY CONVENIENCE IS KEY
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Allowing your patients to book the appointment
RIGHT AWAY
that those patients will follow through with the appointment.
INCREASES THE CHANCES
BOOK APPT
Appointment Scheduling
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quickly easily
patients can
convenience.
submit these requests to your o�ice at their
and
CONTACT US
Subject:
Name:
Email:
Phone:
Questions/Comments:
Contact Forms
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allow patientsto fill out
intake forms
TIMEOWN
Help reduce the patient's waiting time in the lobby.
Intake Forms
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Your website can be a great tool for
c o m m u n i c a t i n gc o n n e c t i n g
with your patientsand
are you using it to your advantage?
Take Advantage Of Your Website