how to effectively communicate in business
TRANSCRIPT
5 Steps to Success
Effective Business Communication
Effective Business Communication
Effective communication within the workplace is
vital to the company's success.
Step One: Creating the Message
The first step to communication a message is
to create the message.
Step Two: Transmitting the
Message
After the message is created it must be
transmitted.
Step Three: Receiving the Message
After the message has been transmitted, the
communication duties fall on that of the
receiver of the message.
Step Four: Translating the Message
Once receiving the message the recipient must
translate it into terms he or she can easily
understand.
Step Five: Responding to the
Message
Communication is a two way street and a
response is usually necessary.
Additional Tips:
• Management role modeling good listening
skills so that the direct reports learn from
your style
• Train your team on listening skill so it is clear
you want everyone to be heard
• Get to know your team's
individuality, interests, and abilities
Conclusion:
Keep in mind, it's not always what we say, but
what we don't say that counts.
Questions?