how to effectively communicate in business

10
5 Steps to Success Effective Business Communication

Upload: domlor

Post on 02-Jul-2015

127 views

Category:

Documents


3 download

TRANSCRIPT

Page 1: How to effectively communicate in business

5 Steps to Success

Effective Business Communication

Page 2: How to effectively communicate in business

Effective Business Communication

Effective communication within the workplace is

vital to the company's success.

Page 3: How to effectively communicate in business

Step One: Creating the Message

The first step to communication a message is

to create the message.

Page 4: How to effectively communicate in business

Step Two: Transmitting the

Message

After the message is created it must be

transmitted.

Page 5: How to effectively communicate in business

Step Three: Receiving the Message

After the message has been transmitted, the

communication duties fall on that of the

receiver of the message.

Page 6: How to effectively communicate in business

Step Four: Translating the Message

Once receiving the message the recipient must

translate it into terms he or she can easily

understand.

Page 7: How to effectively communicate in business

Step Five: Responding to the

Message

Communication is a two way street and a

response is usually necessary.

Page 8: How to effectively communicate in business

Additional Tips:

• Management role modeling good listening

skills so that the direct reports learn from

your style

• Train your team on listening skill so it is clear

you want everyone to be heard

• Get to know your team's

individuality, interests, and abilities

Page 9: How to effectively communicate in business

Conclusion:

Keep in mind, it's not always what we say, but

what we don't say that counts.

Page 10: How to effectively communicate in business

Questions?