how to completely botch online course feedback - @thesoloprenaut
TRANSCRIPT
HOW TO COMPLETELY
BOTCH FEEDBACKCOURSE
© soloprenaut.com
In 14 Easy Steps
ONLINE
LEARNING NOTHING
COLLECTING FEEDBACK AND
FROM IT
A STEP-BY-STEP GUIDE TO
PART 1 COLLECTING FEEDBACK
#1
Ask
One MillionQuestions
They’ll be ok with 10 page feedback forms and they’ll come up with original answers to 300 questions.
Your students are there to make your life better.
Sometimes they may indicate that your course is perfect already by answering with dashes and blanks..
#2
Go minimal instead:
Questions
Ask only
Going through the motions so students may feel betterThat’s the idea!
nobody will fault you for lengthy feedback.
You won’t learn much, but
UnspecificQuestions
Ask
#3
It’ll help you to know that your students were “a little bored at times”, and that
“there was a mistake somewhere”.
A Blurry Vision is Good Enough
#4
Ask
QuestionsDifferent
every time
Who wants to incrementally improve by tracking progress?
Your course is disruptive - it CAN’T be tracked!
New course - new questions. ‘nough said.
Consistency is for those who’reafraid of change.
Get feedback for thetop parts
of your course whileIGNORING
the rest #5
You don’t need feedback for bad classes. You already know they need work.Once they’re perfect, you’ll ask.
Because Feedback is About
Feeling Good
FIRSTPerfection
LATERFeedback
#6
and a great opportunity to miss the chance to develop what your audience actually cares about.
Asking for feedback as an afterthought isa great opportunity to develop something nobody wants
Finish Course Construction First
#7
Make
Mandatory!
Name
Address and
You want truthful answersbut too much is too much
Students need to feel accountable.If they have nothing to hide, they won’t mind giving their credentials.
#8
Manually
LETTERSEmails or
Collect
Bored out of your mind? manually evaluating feedback instead of using tools is
cheaper than netflix!
PART 2 HANDLING FEEDBACK
proudly accept
the rest
good
IGNORE
feedbackand
#9
While reading negative feedback, start thinking about how to word a rebuttal. This is the best way to deal with negative feedback and fully supports the purpose of giving and receiving feedback.
You’re the expert.Students don’t know what they’re talking about.Except when they like your course.
#10
never tell
Sneakily work on feedback but
anybody
Also, they’ve paid already, and you don’t want to scare away new buyers.
What if this leaks?
Why admit that your courseWASN’T PERFECT?
That’ll just make you look weak and demotivate students.
#11
Improve the lessons with the
Perfection
best feedback first.
is key
“Invest 80% of Your Energy to Perfect 20% of Your Offer”
Everbody Knows That
0%
20%
40%
60%
80%
100%
One perfect lesson will illustrate your potentialand students won’t mind the 17 bad lessons.
You’ll find time to fix those later. Probably.
#12
LISTEN!Don’t
You know what’s best for your course.
Let students THINK they have a say, that’ll keep them motivated.
Feedback is a formality
#13
Tell
NO
students
They’ll appreciate knowing their feedback is valued.
Being shown the flaws in their argument will also reassure them that you are indeed an expert to learn from.
Explain why their opinion is wrong.
#14
WAIT for the
to settle!DUST
Many will not bother giving you feedback anymore, thereby optimizing the process further.
Also: Who wants feedback from students who just failed a test?
Students Need Time to Digest the Learning ExperienceOne month after the end of the course, students will give streamlined answers without annoying specificity, and you won’t have to weed out details and nuances.
WANT TO DO BETTER?
GET THE FREE FEEDBACK WORKBOOK
CLICK HERE