how to build a strong brand
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Marketing managemntTRANSCRIPT
HOW TO BUILD A STRONG BRANDA key element of strategy planning should involve the development of your brand and how you would like to be perceived.
When designing a brand strategy, this is the first question you should ask:
WHAT IS YOUR UNIQUE SELLING PROPOSAL?
Consider all aspects of the marketing mix and look at what makes your business unique and attractive to the consumer. If these factors lead to a competitive advantage then you have determined your Unique Selling Points, or USPs. These USPs are major contributory factor to what makes your business successful, so should form the central idea to your brand strategy. Most brands concentrate on several of the most powerful and easily communicated proposals benefits in order to create a clearly understood brand message.
BRAND VALUES
Unique Selling Points are why customers are currently buying your products and form the basis of your company 'brand values'. However, brand values should constantly evolve to suit changing market conditions. Once these are established, it's important to make sure that your customer experience reflects these values in every feature of your business.
FOR EXAMPLE
When making advertising decisions, carefully consider how people will view your company. Imagine if BMW were to
show a 16-year-old driver with green hair and a nose ring in a TV ad. This would not fit with your image of a typical
BMW owner, and could cause current BMW owners some concern that their status symbol is in jeopardy. BMW
targets high-income adults, and must strengthen this with every experience their customers have with the
company.
Philip Kotler once said :”If you are not a brand, you are a commodity.”
I’d like to share some tips on how you can improve your brand identity to achieve your goals and become an authority in your industry. Let’s get started.
Trust is the king in inbound marketing and is achieved only by proving great value to
the customers. Comprehensive guides, actionable tips and compelling information
give credibility to your brand and foster engagement with your people.
The rule of thumb in creating a high quality content is to fulfill your customers’ needs.
Use Five Second Test to know if your site provides a memorable
experience. NavFlow and ClickTest are good at analyzing your navigation and
design engagement. Compress the sizes of your images. Keep each page under 1MB
in total to keep your site’s loading speed fast.
Add social sharing buttons above and below the fold to leverage the acquisition of
links and share. Don’t splatter all your share buttons on every single page of your site.
Otherwise, it will only give a poor user experience and may decrease your repeating
visitors.
Create an approachable identity by allowing your readers leave their comments or
send personal emails to you. A simple instruction at the end of the post like “Leave a
comment below” or “Share with us your experience” would encourage user feedback.
Use Visual Devices
The use of visual devices on your website helps you gain more traction and creates a
remarkable identity. Incorporate your core values to the common attributes of your
logo like colors and shapes. People will interact with you based on how they
understand your logo. Different meanings can be made out of logo since different
countries has its own cultural views and personal experiences.
Use fonts and colors that complement your brand. Your customers must be able to
grasp what you want to say to them. Select a text color to improve your user’s
readability. Avoid annoying ads that can distract your customers. If you run ads, keep
them outside of the content area. Pay attention to what your customers want to do on
your site such as subscribing to your blog, making purchase of your product or
contact you to know more about your services. You have to observe your customers’
behavior using Google Analytics. Identify your top landing pages to determine the
most engaged activity of your site (contact page, about us, etc.).
A brand is a character, it’s integrity, and people instantly recognise what it is; it is a person’s gut feel about what the product or service or company is about.Develop your affinity marketing
Affinity marketing is the use of brand assets to develop lasting relationships with other
brands (alliances) and to build closer relationships with the customers. This can be
noticed in many authority brands that create friendly personalities to increase their
overall customer base.
Be real and friendly with your customers. Use effective platforms such as social media
and webinar. People want to see the person behind your company. Talk to your
audience and educate them by providing free webinars and video tutorials. Tell them
your stories and experiences. Case study is a good way to show transparency and
expertise in the field.
Use pictures, faces or even mascots in every marketing channel. Associate them to
your brand in a fun and engaging manner. The Roger mascot of Moz helped them
established a recognized identity that stands out from the competition of SEOs. This
mechanical and sci-fi robot is used to create a loveable hook to get customers into
their company. The use of brand assets enables your brand to widen your visibility on
the web and makes your users understand the mission, vision as well as the core
values of your company.
In order to develop successful branding strategies, your business needs to stand out.
You must emphasize what you have that your competitors don’t have. You need to tell
your customers what makes your business different from other companies. You need
to be consistent, proactive and informative with your brand messages. Brand
awareness and purchase intent are highly correlated with repetitive viewing and
consistent branding. For example, you should encourage viewers to return to your
website by placing frequently updated and informative content.
Partner with other brands whose customers are same as yours. Keep your
relationships with them growing since they’ll be your long lasting brand evangelists.
Get them to know more about your services/products by giving them discounts or free
versions of what you are to offer to them. Promote other brands as well through social
media and content marketing.
However, a brand can be damaged much quicker than it can grow - five things that will quickly damage your brand include:
Untrustworthy behaviour Concern about public safety or health Poor customer service (at any level) Obvious company financial difficulty Poor quality products
Get the balance right and your business will go from strength to strength.