how to attach a photo in patient gateway| patient guide › assets › bwh › ... · inbox 3/18/19...
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![Page 1: How to attach a photo in Patient Gateway| Patient Guide › assets › BWH › ... · Inbox 3/18/19 MGH Patient Communication MGH Neurology Virtual Visits Dear Patient, 2/26/19 MGH](https://reader030.vdocuments.mx/reader030/viewer/2022040309/5f0c2f7e7e708231d4342974/html5/thumbnails/1.jpg)
How to attach a photo in Patient Gateway| Patient Guide
Department of Dermatology
YR & AH 4/17/2020
![Page 2: How to attach a photo in Patient Gateway| Patient Guide › assets › BWH › ... · Inbox 3/18/19 MGH Patient Communication MGH Neurology Virtual Visits Dear Patient, 2/26/19 MGH](https://reader030.vdocuments.mx/reader030/viewer/2022040309/5f0c2f7e7e708231d4342974/html5/thumbnails/2.jpg)
Department of Dermatology
Table of Content
Slides 3- 7 | Desktop/Computer Guide
Slides 8-12 | App through phone Guide
![Page 3: How to attach a photo in Patient Gateway| Patient Guide › assets › BWH › ... · Inbox 3/18/19 MGH Patient Communication MGH Neurology Virtual Visits Dear Patient, 2/26/19 MGH](https://reader030.vdocuments.mx/reader030/viewer/2022040309/5f0c2f7e7e708231d4342974/html5/thumbnails/3.jpg)
Department of Dermatology
Log into and select Messaging
Desktop Guide
![Page 4: How to attach a photo in Patient Gateway| Patient Guide › assets › BWH › ... · Inbox 3/18/19 MGH Patient Communication MGH Neurology Virtual Visits Dear Patient, 2/26/19 MGH](https://reader030.vdocuments.mx/reader030/viewer/2022040309/5f0c2f7e7e708231d4342974/html5/thumbnails/4.jpg)
Department of Dermatology
Select Ask a Question
Desktop Guide
![Page 5: How to attach a photo in Patient Gateway| Patient Guide › assets › BWH › ... · Inbox 3/18/19 MGH Patient Communication MGH Neurology Virtual Visits Dear Patient, 2/26/19 MGH](https://reader030.vdocuments.mx/reader030/viewer/2022040309/5f0c2f7e7e708231d4342974/html5/thumbnails/5.jpg)
Department of Dermatology
Select Non Urgent Question
Desktop Guide
![Page 6: How to attach a photo in Patient Gateway| Patient Guide › assets › BWH › ... · Inbox 3/18/19 MGH Patient Communication MGH Neurology Virtual Visits Dear Patient, 2/26/19 MGH](https://reader030.vdocuments.mx/reader030/viewer/2022040309/5f0c2f7e7e708231d4342974/html5/thumbnails/6.jpg)
Department of Dermatology
Select the Recipient, Subject and free text your message.
Desktop Guide
![Page 7: How to attach a photo in Patient Gateway| Patient Guide › assets › BWH › ... · Inbox 3/18/19 MGH Patient Communication MGH Neurology Virtual Visits Dear Patient, 2/26/19 MGH](https://reader030.vdocuments.mx/reader030/viewer/2022040309/5f0c2f7e7e708231d4342974/html5/thumbnails/7.jpg)
Department of Dermatology
At the bottom of the Message is a button called "Attach an Image".
Find the image you want to attach.
Document what the image relation
Hit Send
Desktop Guide
![Page 8: How to attach a photo in Patient Gateway| Patient Guide › assets › BWH › ... · Inbox 3/18/19 MGH Patient Communication MGH Neurology Virtual Visits Dear Patient, 2/26/19 MGH](https://reader030.vdocuments.mx/reader030/viewer/2022040309/5f0c2f7e7e708231d4342974/html5/thumbnails/8.jpg)
Department of Dermatology
Phone App Guide Log into the App
Select Messages
![Page 9: How to attach a photo in Patient Gateway| Patient Guide › assets › BWH › ... · Inbox 3/18/19 MGH Patient Communication MGH Neurology Virtual Visits Dear Patient, 2/26/19 MGH](https://reader030.vdocuments.mx/reader030/viewer/2022040309/5f0c2f7e7e708231d4342974/html5/thumbnails/9.jpg)
Department of Dermatology
Phone App Guide
Select send a Message
![Page 10: How to attach a photo in Patient Gateway| Patient Guide › assets › BWH › ... · Inbox 3/18/19 MGH Patient Communication MGH Neurology Virtual Visits Dear Patient, 2/26/19 MGH](https://reader030.vdocuments.mx/reader030/viewer/2022040309/5f0c2f7e7e708231d4342974/html5/thumbnails/10.jpg)
Department of Dermatology
Phone App Guide
Select the Recipient, Subject and free text your message.
![Page 11: How to attach a photo in Patient Gateway| Patient Guide › assets › BWH › ... · Inbox 3/18/19 MGH Patient Communication MGH Neurology Virtual Visits Dear Patient, 2/26/19 MGH](https://reader030.vdocuments.mx/reader030/viewer/2022040309/5f0c2f7e7e708231d4342974/html5/thumbnails/11.jpg)
Department of Dermatology
Select “Add an attachment”
Phone App Guide
![Page 12: How to attach a photo in Patient Gateway| Patient Guide › assets › BWH › ... · Inbox 3/18/19 MGH Patient Communication MGH Neurology Virtual Visits Dear Patient, 2/26/19 MGH](https://reader030.vdocuments.mx/reader030/viewer/2022040309/5f0c2f7e7e708231d4342974/html5/thumbnails/12.jpg)
Department of Dermatology
Phone App Guide Send message by clicking here