Activate Your G-ID Account - Instructions

How to activate your G-ID account:  

You need to activate your UNSW Global student account. It is called your "G-ID" account - "G" is short for " lobal", and "ID" is short for " entification".G Id

To activate your G-ID account follow the 8 steps below. Easy! 

YOU MUST FOLLOW AND DO THESE INSTRUCTIONS NOW. DON'T JUST READ THEM. ACTUALLY DO THE STEPS. READ THE INSTRUCTIONS CAREFULLY AND COME BACK TO THIS PAGE TO READ AGAIN ANY STEP YOU HAVE TROUBLE WITH. FOLLOW THE INSTRUCTIONS CAREFULLY AND YOU WILL ACTIVATE YOUR G-ID SUCCESFULLY.  

Special notice:

You  may have already done this step before. Some students will do this step (activate G-ID) before they start the main IT Induction material. IF you did that ... you know your G-ID, set your G-ID security questions, and set your own G-ID password ... then you do not need to do that again, of course. IF so then click ""ext" below to continue. But ONLY if you did already do this step, otherwise you need to follow the instructions below to activate your G-ID and set your password now.

If you have been a UNSW Global student previously and already activated your G-ID, then of course you also do not need to do the below steps, as long as you remember your G_ID and password.

Tip:

You can click  to view ALL the content at once. You Expand/Collapse Allcan also use the "Select Language" option at the top left of this page to choose a Google translation option.

Step 1: Find your G-ID account Your G-ID can be found at the top right of your Offer Letter

 On your ID card the number under your name - which starts with a "G" - that is your G-ID.

Step 2: Go to the account "Self-Help" page

1.

2.

3.

If you are doing this from your own device device (such as at home on your computer, tablet, or phone) :

Go to (https://selfservice.ufy.unsw.edu.au/)Password Self-Help

 If you are doing this on a UNSW Global computer at our Kensington or Randwick campuses:

On the UNSW Global computer, press Ctrl+Alt+Del on the computer keyboard (press all three keys at the same time)

DO TRY TO LOG ONNOT

Instead, click "Forgot my password" link (see picture).

Step 3: Enter your G-ID

Enter your G-ID as your "user name"Then enter the special characters code shown on the screenAnd then click "OK"

Step 4: Select the first link on the "Home" pageClick the "My Questions and Answers Profile" link

Step 5: Enter your passwordIf you have already been a UNSW Global student and therefore have already set up your G-ID account - then use THAT password, the one you already set/used. Simple

If that doesn't work, you can try the temporary password based on your date of birth, as described for new students in the the other link below.

You have a password. You will change it soon - it is only for logging in temporary th, so you need to remember it or write it down.is one time don't

This is based on your .temporary password date of birth

It is in the format  - i.e. a capital (big) " ", then lower-case UnswYYYYMMDD U(small) " "  then  +   +   - with numbers for the year, numbers nsw Year Month Day 4 2for the month, numbers for the day2

For example:

Someone born on the   would have a password 3rd of May, 1995 Unsw19950503Someone born on the   would have a password 19th of December, 2001 Unsw20011219Someone born on the   would have a password 31st of January, 1997 Unsw19970131

Enter your password and then click "Next"

If you have trouble with this step please first re-read steps 1-4 above and make sure you are on the right web-page, you have the right G-ID, and that you are following the temporary password instructions exactly ("Unswyyyymmdd" format).

If you still have problems we may have made a mistake (such as have your date of birth wrong in our system), so please do the following:

Send an email to   helpdesk@unswglobal.unsw.edu.auDo   include your date or birth or the password(s) you tried - email is not NOTsecure,In the subject of the email say "Can't activate G-ID in online IT Induction",In the email state your name and your G-ID,State if this is your first UNSW Global course (you are a new student) or if you have been a student with us before,If possible send a screenshot (picture) of the problem/error message etc.

If we can reply to your email we will do so as soon as possible. If you do not get a reply or if we cannot get your password to work, do not worry - someone will see you on campus on Day 1 to help you with this. And you can do the IT Induction then, in that case

Step 6: Answer/check three special security questions

If you are a new UNSW Global student then:

Select and answer three (3) special questionsThen enter your personal email address at the end, and click "Next"

If you have been a UNSW Global student before and/or have already set up your G-ID special questions:

Just check the questions and make sure still remember your answers. If you are not sure you can update the answers nowThen confirm or enter your personal email address at the end, and click "Next"

Step 7: Create a new password (if requested)

Tips:

These are your special, secret security questions - you can use the answers to access your account if you forget your password etc.Make sure you enter answers that you will remember later. They don't have to be true, but they must be something you will remember!But choose questions/answers that someone else cannot easily guess!Spelling is important, but case (capital/big and lower/small) letters does not matter.

Your password must be   haracters in length - and at least 8 c no more than 16characters in length (i.e. 8-16 characters long).

It must contain of these 4 types of characters:3 or 4

upper case letter (eg: ABCD)lower case letter (eg: efgh)a number (eg: 123)a symbol (eg: $ % # *)

It must containNOT :

your name (neither your first name nor your last name)your G-ID or Z-ID numberyour date of birth

It must be one of your (if you are resetting/ changing your NOT last passwords12password)

Examples of correct passwords do NOTuse these examples!)

Examples of incorrect passwords

Yesterday1 (not a good password, but it does meet the rules)

QwertyA1 (not great, but does meet the rules)

Qwerty$$ (not great, but does meet the rules)

QWerT1#& (this is OK)

Qwerty5023! (this is OK too)

Qd4tp*Ts (good - but might be hard to remember!)

12345678 (only 1 type - numbers)

password (only 1 type - lower case)

Password (only 2 types - lower and upper case)

Qwert1@ (only 7 characters long!)

Qw1 (only 3 characters long!)

John1234 (if your name is John!)

Light$@! (if your family name is " " because Lithat is part of the word " ght"!) Li

This step only applies to UNSW Global students/first time activating newyour G-ID. If you have been a UNSW Global student before and/or have already set up your G-ID password then this step will be skipped.

The following are some examples (do use these!). They are only only NOThere to help you understand the above password rules.

Step 8: You are done!You should get a message like this (picture below).You can now close the "Password Self-Help" page