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How Talend supports Capgemini Resource Supply chain?

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How Talend supports Capgemini Resource Supply chain?

Cyril Legouët-CamusGroup IT – Global Applications

Service Manager & Certified Senior Architect

@Cyril_LCConnect with me through Capgemini Expert Connect

Use-case about Talend Integration Platform

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Group overview

Operating margin : €1 262 million

Operating profit : €1 022 million

Net debt : €1 767 million

Revenue 2015: €11 915 million

“Cap Gemini S.A.” is a member of the CAC40,listed in Paris

24%

18%

18%

16%

13%

7%4%4%

59%

22%

15%

Revenueby business

Revenueby industry

ConsultingServices

Application Services

LocalProfessionalServices

OtherManaged Services

Energy, Utilities & Chemicals

Financial Services

PublicSector

Telecom, Media & Entertainment

Consumer Products,Retail, Distribution &Transportation

Manufacturing

Others

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40+ countries (as of Dec 2015)

+ 180 000people worldwide(98 430 working offshore)

NorthAmerica

Latin America

Europe

Middle-East & Africa

Asia-Pacific

16 034

9 363

62 301

1 407

91 504

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Business expectations

• Some strategic priorities for Capgemini Group in 2016:

• To achieve such goals, we defined a new model :

Resource Supply Chain,or How to find relevant people, on time, for our delivery needs

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• Capgemini model is based on external growth, with regular acquisitions

• We are under digital improvement

we need to achieve agile integration between all our Applications

we need to ensure reliability and ad-hoc security

we need to get rid of Spaghetti pattern and point-to-integration

Technology challenges

Packagedapps

Custom Apps

SaaSDatabases

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Resource Supply Chain = think Global through Global systems

We need to enter into a new

Let your business get up to lightning speed with your API catalog, while maintaining enterprise scale. Bring your application services as APIs to the outside world and let it create solutions and new value in ways you never anticipated.

Interfaces to your core applications are the key to both liberating your existing IT estate and enabling its innovation and growth. May the best API win!

(From Capgemini TechnoVision 2016 - Technology Building Blocks for Digital Transformation)

Why change?

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• Generic set of APIs• Focus on RESTful, JSON format

• Talend Data Services Platform used to build / deploy /run internal API• Flexible integration patterns

• Unified Studio, with

pre-built connectors

• API Activity Monitoring

• Portal to socialize API & manage jobs

• Providing Mediation layer to protect Systems

• 2016: 2+ millions calls/ month• With a QoS = 99,59%

• Standard sizing of the platform:• 2 Runtimes running on 2 Virtual Servers

Solution

Ressource SupplyChain

API monitoring (SAM)

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• Global context:• Migration to global Resource Supply Chain, leveraging Artificial Intelligence

• Contributes to Gross margin improvement: +1,4% Year over Year (as of H1 results)

• Workforce in global production centers : +8.8% YoY (as of Q3 results)

• Build a 6-month visibility on-demand and supply

• Focus on Group IT and Talend:• Limited time-to-market to move to a new Corporate CRM in Salesforce:

only 3-months for design/build, 6-months for rollout accross 40+ countries

• Link with external supply chain: only 15% of project duration spent on developement, even if multiples systems(Successfactors, HR IS, AD, Local systems) Most of the activity spent on Business process, analysis and testing …

Business benefits

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• New Talend project started from scratch• We onboarded our Group IT professionals – No need to hire open-source experts neither geeks …• We applied our Distributed Delivery model, with 60% of the team in India Unified Talend Studio is an interesting enabler

• Thanks to API, cloud and on-premise integration requires same effort• Direct focus on business analysis and business process to support

• New self-service mode and positive ROI:• Once an API is exposed in Talend for a given consumer (CRM, HR, …), immediate reuse without extra

cost• Group IT can delegate solutions to internal business & communities

• API Activity Monitoring• Talend SAM feature is out of the box, exposed through our reporting solutions• We can control the usage made in self-service mode …

Technical benefits

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• New paradigm: from Application-centric to Customer-centric

• Competitiveness comes from end-to-end processes, cross applications (Eg hire to retire)

• API Service Catalog require alignment on taxonomy and semantics

• Technical protocols are no more a constraint but an enabler

• Global Governance is a key factor of success:

business objects don’t belong only to Applications owners

• All applications can become service providers, through API and mediation layer

… ready to open our internal System of Records to partners & business communities

Lessons learned

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Thank you