how rpo works in latin america
TRANSCRIPT
2WE BECOME YOU™
95Senior Recruiters,
Coordinators and
Researchers
Countries We ServeArgentina | Brazil | Colombia
Mexico | Chile | Uruguay
Paraguay | Peru | Ecuador
Venezuela | Costa Rica
Puerto Rico | Panama
Mexicali
SLP
Mexico City
Monterrey
Tijuana
Juarez
3200+Hires Annually
CIELO IN LATAM
Rio de Janeiro, Brazil
Buenos Aires, Argentina
Sao Paulo, Brazil
3WE BECOME YOU™
TALENT MARKET CONSIDERATIONS
Latin America
• Geographical region comprised of 20+ countries, varying degrees of
sophistication, and cultural identities depending on location/nationality.
• Relationship-based business practices. Physical proximity and onsite
presence is expected.
• Significant unionization. Complex and differentiated legal frameworks per
country.
• Outside major cities direct recruiting and job boards are the most effective
strategies.
• Brazil, Mexico and Argentina are leading social media adoption trends.
• Agency driven market that will require significant education and change
management effort to implement RPO.
4WE BECOME YOU™
TALENT MARKET CONSIDERATIONS
Mexico
• Many global companies competing for the same talent.
• On-site team presence is important.
• Relocation solutions are often an effective strategy.
BrazilMultiple regions within Brazil require varying approaches
• Sao Paulo and Rio de Janeiro corridor – tech savvy, approaches similar to
EMEA or US approaches.
• Northeast / West: minimal technology, 90% direct sourcing/newspaper ads,
government agencies.
• Southern: mix of all; need to be agile to meet candidates “where they are”.
5WE BECOME YOU™
Local leaders
know best, let
them make
local decisions.
There are no
perfect
candidates.
Be flexible.
Do not judge
by the resume,
speak to the
candidates!
Hire for potential
and commit to
developing the
talent.
6WE BECOME YOU™
RPO MARKET IN LATIN AMERICA
80 - 100
105 - 125130 - 150
2014 2015 2016
RPO market size in Latin America
(US$ million)
2013 2014 2015 2016
Multi-country new deals
Single-country new deals
1
8
0
7
24
5
45
15
7WE BECOME YOU™
WHAT’S COMING?
The Latin American paradigm is changing.
• More sophisticated jobs are moving to or being created
within the region.
• Regional recruiting processes will improve and timelines
will decrease as technology usage increases.
• Multinational companies will continue leading best
practice implementation; namely RPO & technology
adoption.
8WE BECOME YOU™
• 99% first time buyers
• Global deals resale in the region
• Brazil: largest economy in the region, 6th largest
economy in the world. Main focus: South America
market.
• Mexico: main market: the U.S. Current trend: expanding
into the South American market and starting to compete
with Brazil.
SIMPLE SOLUTION MODELS
9WE BECOME YOU™
OUTSOURCE OPTIONS
RPO
• Long term cost reduction,
expertise in process design
• Strategy designed to support
company goals.
• Scalability and flexibility.
• Proactive approach to Talent
Acquisition.
• Comprehensive, company wide
approach and solution design:
ensuring better candidate
quality, enhanced employment
brand.
AGENCIES
• Average 12% to 25% cost
increase.
• Ad-hoc temporary solution.
• Transactional service
• Fixed processes and slow
reaction to changing needs.
• Reactive response to
circumstantial needs.
• Main focus on profit per hire
and the agency, not organized
as a regional solution for the
client.
VS.
10WE BECOME YOU™
IS RPO THE RIGHT MODEL FOR YOU?
• How predictable are your organization’s talent needs?
• Is your organization good at workforce planning?
• Do your hiring managers and candidates have a
consistent, positive experience?
• How do you define a “quality hire” for your organization?
• Are your recruiting practices aligned to your
organization’s goals?
• Is there a compelling event that calls for change?
• Does your HR leader have a strong desire for change?
• Does your organization participate in successful service-
provider partnerships?
• Can you define what success would look like?
• How much does your organization spend on talent
acquisition?