how not to screw up with qr codes - at teacamplondon

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@edent http://shkspr.mobi/blog #teacamp Who Am I? Terence Eden Mobile Internet Consultant with 9 years experience in Mobile Web QR strategist for Museums, Government departments, Network Operators, Advertisers... and now you! Read my blog http://shkspr.mobi/blog/

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A quick presentation to the UK Government meetup - #teacamp http://teacamp.co.uk/2012/06/teacamp-14-jun-2012-qr-codes/

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Page 1: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

Who Am I?● Terence Eden● Mobile Internet Consultant with 9 years

experience in Mobile Web● QR strategist for Museums, Government

departments, Network Operators, Advertisers... and now you!

● Read my blog● http://shkspr.mobi/blog/

Page 2: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

What's a Barcode?

Page 4: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

What's a 2D Barcode?

Page 5: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

What Is A QR Code?● Free and Open Standard

● Can hold URLs

● (and much more)● Quick and easy to scan

● Works on all cameraphones

● not just “smartphones”● Free apps for all platforms

● http://GetReader.com

Page 6: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

Myth

No one is using QR codes

Page 7: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

QR Codes Are Everywhere

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@edent http://shkspr.mobi/blog #teacamp

Printed on anything

Page 9: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

In all sorts of places

Page 10: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

Myth

No one is scanning QR codes

Page 11: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

HAHAHAHAHAHAHA!!!!11!!

Page 12: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

TfL

Page 13: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

Rail Tickets

Page 14: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

Qrpedia – 6 Months

Page 15: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

Myth

QR Codes can only contain a URL

Page 16: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

Any Form of (UTF-8) Data● Text

● Hello World

● URL● http://shkspr.mobi/blog/

● Phone Number● tel:+447717512963

● Email Address● mailto:[email protected]

● SMS● smsto:+447717512963

Page 17: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

Myth

It's easy to damage a QR code

Page 18: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

Well...

Page 19: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

Error Correction

Page 20: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

Myth

QR Codes look boring

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@edent http://shkspr.mobi/blog #teacamp

Only if you are boring

Page 22: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

● http://ming-ling.livejournal.com/164215.html

Page 23: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

Myth

It's really complicated and expensive to

generate QR codes

Page 24: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

How To Generate QR Codes● Websites

● http://code.google.com/apis/chart/docs/gallery/qr_codes.html

● Services● http://www.swetake.com/qr/qr_cgi_e.html

● Computer Programs● http://fukuchi.org/works/qrencode/manual/index.html

● Open Source● https://github.com/edent/QR-Generator-PHP

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@edent http://shkspr.mobi/blog #teacamp

Break

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@edent http://shkspr.mobi/blog #teacamp

The Ten Commandments

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@edent http://shkspr.mobi/blog #teacamp

I

Your QR code shall be large enough and clear enough to scan easily

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@edent http://shkspr.mobi/blog #teacamp

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@edent http://shkspr.mobi/blog #teacamp

II Minimum Data● http://www.youtube.com/ vs http://youtu.be/

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@edent http://shkspr.mobi/blog #teacamp

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@edent http://shkspr.mobi/blog #teacamp

III Mobile Friendly● Respect the user● Not everyone has a phone as awesome as

yours● Pay Per MB is still common● How fast is the mobile internet abroad?● How fast is the mobile internet at home?● How fast is the mobile internet at work?

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@edent http://shkspr.mobi/blog #teacamp

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@edent http://shkspr.mobi/blog #teacamp

IV International

I18n – Can all your customers speak English?

+44 – Will any of your customers be calling from abroad, or have a foreign SIM card?

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@edent http://shkspr.mobi/blog #teacamp

V Multi-Platform

What %age of stakeholders have an iPhone?

Do you know your demographics?

Page 35: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

What Not To Do

http://www.2dbarcodestrategy.com/2010/12/barnes-noble-uses-qr-codes.html

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@edent http://shkspr.mobi/blog #teacamp

VI Statistics● Part of your existing analytics● Mobile specific

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@edent http://shkspr.mobi/blog #teacamp

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@edent http://shkspr.mobi/blog #teacamp

VII CTA● How do you tell people to scan?● What incentives can you give them?● What's contained in the code?

Page 39: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

VIII Testing● Test● Test on another phone● Test on a dozen phones● Test in different network coverage● Test alternative MNOs● Test in various lighting conditions● Test after the code has got damaged● Test in physical location

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@edent http://shkspr.mobi/blog #teacamp

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@edent http://shkspr.mobi/blog #teacamp

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@edent http://shkspr.mobi/blog #teacamp

IX Usefulness● Why are you doing this?● What will your customers get out of this?● How do you know if you have succeeded?

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@edent http://shkspr.mobi/blog #teacamp

X Can They Be Scanned?

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@edent http://shkspr.mobi/blog #teacamp

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@edent http://shkspr.mobi/blog #teacamp

Page 46: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

Page 47: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

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@edent http://shkspr.mobi/blog #teacamp

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@edent http://shkspr.mobi/blog #teacamp

Page 50: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

Considerations● Are staff trained?● Is everything mobile friendly?● Why are you creating them?● How are they monitored?● What is the decommissioning process?

Page 51: How Not To Screw Up With QR Codes - at TeaCampLondon

@edent http://shkspr.mobi/blog #teacamp

Thank [email protected] - http://shkspr.mobi/blog/ - @edent

+44 7717 512 963