how mobile technologies impact the transportation workforce udot’s citizen reporter app and click...
TRANSCRIPT
How Mobile Technologies Impact the Transportation Workforce
UDOT’s Citizen Reporter App and Click ‘N Fix App
Lisa Miller – UDOT Traveler Information ManagerJuly 1, 2015
About UDOT
TATS Segments
Public Facing Information
The Reporting App
Plow Driver Usage
• Plow driver methods to report:– Desktop computer at the
shed– 511 Traveler Information
Phone line– UDOT Citizen Reporting app
Streamlining business…
• New set of data that we did not have before• Provides consistency in the reporting method• Allows the public a consistent conduit to report conditions to UDOT• Allows another interface for plow driver to report their required data• Provides coverage on important rural routes for a fraction of the cost of
deploying RWIS
UDOT Click N’ Fix app
• Public launch January 2015• Internal launch mid-2014• UDOT-branded app
UDOT Click N’ Fix app – How it works
Performance Measures and Reporting
Streamlining business…
• “One stop shop” for all issues statewide• Fewer duplicate issues• Better, more complete information from motorists within the initial
report due to customized drop down menus• Better awareness for UDOT leadership of the issues being reported• Better awareness for UDOT leadership of clearance time for issues• Easier interface for the public to report
UDOT Lane Closure App
Streamlining business…
• Contractor accountability• Consistent, valuable information for the public• Better information for the TOC• Reports for UDOT leadership and stakeholders
Thank you!
Citizen Reporter Initiative &Lane Closure Initiative:Lisa MillerUtah Department of TransportationTraveler Information Manager
(801) [email protected]@UDOTTrafficwww.udottraffic.Utah.gov
Click N’ Fix Initiative:Becky ParkerUtah Department of TransportationTITLE
(801) [email protected]