how mindfulness enables the agile mindset€¦ · •agile mindset •mindfulness •how to use...
TRANSCRIPT
How mindfulness enables
the agile mindset
Kathy G. Berkidge
Agenda• Agile mindset
• Mindfulness
• How to use mindfulness techniques
• Creative thinking
• Customer empathy
• Collaboration and communication
Manifesto for Agile Software Development
We are uncovering better ways of developingsoftware by doing it and helping others do it.
Through this work we have come to value:Individuals and interactions over processes and tools,
Working software over comprehensive documentation,Customer collaboration over contract negotiation,
Responding to change over following a plan.
That is, while we value the items on the right, we value the items on the left more.
1. Our highest priority is to satisfy the customer through early and continuous delivery of valuable
software
Customer
Value
Outcomes
Early
OftenLearning
TrustEmpathy
UX
Credibility
Customer Delight
2. Welcome changing requirements even late in
development. Agile processes harness change for the customers
competitive advantage
Flexibility
Outcome
Customer
Change Value
Adaptive
Learning
Growth
OpenRespond
Innovation
Uncertainty Pivot
3. Deliver working software frequently, from a couple of
weeks to a couple months, with a preference to the shorter
timescaleFeedbackDelivery
Frequent
CustomerTransparency
Trust
Learn
ExploreExperiment
Innovate
Reliability
Do
Make
Check
4. Business people and developers must work together
daily throughout the project
CollaborationTeam
Communication
Cooperation
Togetherness
Openness
Trust
TransparencyShared Goals
Understanding
5. Build projects around motivated individuals. Give them the environment and
support they need, trust them to get the job done.
Self organisation
Motivate
Support
Trust
DisciplineAutonomy
Engaged
Cross functional
Empowered
Focus
Goal Oriented
Responsibility
Commitment
6. Agile processes promote sustainable development. The
sponsors, developers and users should be able to maintain a constant pace indefinitely.
No burn out
Self organisation
Sustainable
Collaboration Team
Autonomy Discipline
Reliability
Reduce Stress
Attention
7. Working software is the prime measure of progress.
ValueOutcome
Progress
Transparency
Customer
Learn
Measure
Action
Credibility
Consistency
Trust
Build
8. The most efficient and effective method of conveying
information to and within a development team is face to
face conversation.
Collaboration
Communication
Team EfficientEffective
Understanding
Acknowledgement
Open
Honest
Share
Acceptance
Trust Respect
Dialog
Conversation
Connection
9. Continuous attention to technical excellence and good
design enhances agility.
Value Standards
Quality
Flexibility
Commitment
Responsibility
Integrity
Trust
Reliability
Continuous Improvement
10. Simplicity – the art of maximising the amount of work
not done – is essential.
ValueEliminate
Waste
Simple Optimise
Ease
Open
LEANClarity
Reduce Risk
Focus
11. The best architectures, requirements and designs
emerge from self organising teams.
Self Organising
Team Collaboration
QualityPerspectives
InnovationCommitment
Contribution
Shared decisions
Reliability
Equality
12. At regular intervals, the team reflects on how to
become more effective then tunes and adjusts its behaviour
accordingly.
TeamContinuous
Improvement
Self Organising
Honesty
AdaptiveShare
Learn
Growth
No blame
Accountability
Acknowledgement
Development
‘Be’ agile or ‘do’ agile?
Agile is a mindset
Executed via 100s of practices
Grounded in 4 values
Elaborated through 12 principles
Mindfulness• Quality or state of being aware
- without judgement or perception
• Deliberately paying attention to what is happening all around you
• Being open and present to what ‘is’ here and now – nothing else
How?
• Informal practice:
– Clear your mind
– Recall and focus
– Repeat and practice!
• Formal practice:– meditation
Everyday Mindfulness• Before each meeting or phone call
• Waiting for coffee or food
• As you prepare to speak with someone
• When you read an email
• Come back to the present
• Anytime
• Anywhere
Just take 3 breaths with
complete awareness
Let’s try it!• Sit comfortably• Rest hands on lap• Close eyes• Tongue placed behind teeth• Clear your mind• Focus on your breath• Don’t follow thoughts• If distracted or your mind wonders off
– gently come back to the breath
What did you notice?
Benefits• Beyond peace and stress relief
• Clarity, calm and awareness
• Creativity and innovation
• Focus and concentration
• Better communication
• Increased collaboration
• Other health benefits includinglower blood pressure andincreased immune response
Mindful Agile• Innovate – be creative without barriers• Think outside the square – remove the square• Customer & stakeholder interactions
– be present & listen fully• Story writing – real empathy• Testing – look, listen and learn • Workshops – let go and be open
Dead weight• How much junk are you
carrying around?
• Memories, perceptions, perspectives, projections, opinions, bias, habits
• Old ways may not be valid or useful now
Creative Thinking• Vertical and lateral thinking• Design thinking• Creative thinking techniques:
– Brainstorming
– 6 thinking hats
– Reverse brainstorming
– Random word association
– Brain writing
– Insight
Empathy
You’ve got to start with the customer experience and work back towards the technology – not the other way around.
Steve Jobs
Mindful Empathy• Clear your mind• Let go• See through the users’ eyes• Open to new ideas
and possibilities• Allow space for learning
and creative thinking
Who has the answer?
Collaboration
Effective collaboration is a critical success factor in agile
product development
The team takes accountability for success and a shared approach to their work
Communication
The major problem in communication
is the illusion that it has occurred.
Albert Einstein
Mindful Communication• Clear your mind• Be aware of self• Be aware of other• Understand communication styles• Focus and concentrate
Be present
How will you implement mindfulness?
References• Mindful Work – David Gelles
• Mindful Leadership (for dummies)– Juliet Adams and Marina Grazier
• Mindfulness at Work – Dr Stephen McKenzie
• Leading Mindfully – Amanda Sinclair
• Mindset – Dr Carol Dweck
• siyli.org – Search Inside Yourself Leadership Institute
• mindful.org
@KathyBerkidge