how many technical specialists do you need?
DESCRIPTION
In this presentation we show a simple mechanism of estimating the size of technical specialists for Offshore Development Centers (ODCs) and IT services companies.TRANSCRIPT
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© 2009 Catalign Innovation Consulting 1
How many technical specialists do you need?Using PMM to estimate size of TCP for ODCs & IT service companies
Vinay Dabholkar, Ph.D.
Catalign Innovation Consulting
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You don’t want your technical career path to be…
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Just a wall-hanging
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You want your engineers to play …
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Some of these roles…
Staff Engineer
Sr. Staff Engineer
Distinguished Engineer
CTO
Architect Principal Engineer
Sr. Architect Sr. Principal Engineer
Pr. Architect Technical Director
Chief Architect Fellow
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Question is: How many do you really need?
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To re-phrase the question…
Staff Engineer
Sr. Staff Engineer
Distinguished Engineer
CTO
Architect Principal Engineer
Sr. Architect Sr. Principal Engineer
Pr. Architect Technical Director
Chief Architect Fellow
+
+
+
Totally how many do you need here?
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Let’s use a 2 step estimation process
1 2
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But, before that we need to wear a special goggle
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Our goggle is called Partnership Maturity Model
Adequate Resources with
Basic competencies
Cost ofResources
CustomerCommunication
Cost, Quality & Timeliness of deliverables
Post development
support
Responsivenessto customer
ResourceCentre
OffshoreDevelopment
Centre
Center of Excellence
Co-developingrequirements
InfluencingRoadmaps
Customer orientation
InnovationCentre
Ownership ofRequirements/
Roadmaps
New productIdeas / prototypes
Customer partnershipconsulting
Highly ValuedPartner
InfluencingStandards
Contributionto market leadership
Define newAreas of research
Source: PMM paper by Jaideep et al Philips
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And we need two dummy organizations
Let’s call them RaCo and CoeCo
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Both RaCo and CoeCo have
10 projects with 100 people each
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Now, let’s start with step-1
1 2
See each project through the PMM goggle
How does the picture look?
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0 projects0 projectsHighly Valued
Partner
1 projects0 projectsInnovation
Center
3 projects0 projectsCenter of
Excellence
4 projects3 projects
Offshore
Development
Center
2 projects7 projects Resource
Center
CoeCoRaCoPMM Level
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Now, let’s move to step-2
1 2
Use the rule of thumb table…
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8% - 10%Highly Valued
Partner
5% - 7%Innovation
Center
3% - 4%Center of
Excellence
1% - 2%Offshore
Development
Center
0.3% – 0.7%Resource
Center
% of TCP membersPMM Level
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Apply it to the table we got in step-1
What we get is…
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© 2009 Catalign Innovation Consulting 18
5-110.5%-
1%
100010Total
0
0
0
300
700
People
8%-10%
5%-7%
3%-4%
1%-2%
0.3%-
0.7%
TCP%
00Highly Valued
Partner
00Innovation
Center
00Center of
Excellence
3-63Offshore
Development
Center
2-57Resource
Center
TCP strength (est.)Projects PMM Level
RaCo
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19-292%-3%100010Total
0
100
300
400
200
People
8%-10%
5%-7%
3%-4%
1%-2%
0.3%-
0.7%
TCP%
00Highly Valued
Partner
5-71Innovation
Center
9-123Center of
Excellence
4-84Offshore
Development
Center
1-22Resource
Center
TCP strength (est.)Projects PMM Level
CoeCo
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RaCo needs: 5-11 technical specialists
CeoCo needs: 19-29 technical specialists
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Now we know…
CeoCo needs 2x to 6x more
technical specialist than RaCo
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Look 2 years ahead through thesame PMM goggle
And repeat steps 1 and 2
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It will tell you TCP need in the future
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