how leaders will enable digital transformation in the 21st century - ignite talk at #ibminterconnect
TRANSCRIPT
Copyright ©2014, All Rights Reserved -‐ Adjuvi LLC
Digital is changing everything we do...
So how can we adapt our organizations...
...to survive, sustain, &
provide value?
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The Types of Business Change Today
3
Technological
Cultural
Structural
Process
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4
We’ve learned that digitally networked organizations get outsized benefits
Source: McKinsey Social Technology Survey (3,000 firms)
25% averagebottom line
improvement
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The What:Digital Business
5
New Devices
The Evolution of Apps at Work
New Models of Work
Community-CentricOpen Collaboration
Non-HierarchicalOrganizations
Borderless DynamicWorkforce
Wearables Internet ofThings
On-DemandMicro Factories
(3D printing)
EnterpriseApp Stores
Unified Information Streams, Apps + Data Dashboards
QuantifiedEnterprise
SharingEconomy
ContextualApplications
WorkplaceRobots
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Digital is Wiping Out Companies Faster Than Ever
6
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Why Can’t Our Organization’s Change Fast Enough?
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The Outside World HasDifferent Priorities. And ItChanges Faster Than Us.1Our Leaders Core Competency Lies in TheirBusiness, Not Digital.2
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All Data Show: Leadership Driven Change is Fastest, Most Effective
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Though Certainly Not The Only Way
Source: State of Community Management, 2014
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Because It’s Hard if You’re Not One of the Digerati
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Source: MIT SMR Digital Transformation Survey
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And Leaders Are Largely Responsible for the Lack of Movement
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Source: MIT SMR Digital Transformation Survey
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What Can Leaders Do to Speed Digital Adaptation?
11
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Rewards Work to Drive Digital Transformation
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Reverse Mentoring Has a Growing Track Record
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And leaders are generallyopen to it
Story of Bayer
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Establish Digital KPIs and Measure Them, Often
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Establish Digital Versions of These:
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Beyond ‘Not Invented Here’: Culture Change for Digital
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Leaders MustAlso Model TheBehavior TheyWant to See
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Create a Properly Resourced Digital Change Program or CoE
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Incremental change means incremental results.
Though an Ongoing Digital/Social Transformation Process is Better
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But You Can’t Do It Alone: Everyone is in the Digital Division
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HR
Legal
Marketing
Sales ITOps
Customer Care
ProductDevelopment
So Proactive Enable Them
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How to Proactively Enable Change Across the Organization
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Employee Incubators
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Finally, Aim Where The Pioneers Have Found Significant Value
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Source: Benefits of Digital Transformation, Raconteur, 2014
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Most Of All, Don’t Forget: It’s Still About People as Much as Tech
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Digital Transformation Is About a Bright Long Term Future Together
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