In-Plant PanelChampions Engage for the Future

MODERATED BY ELISHA KASINSKASMARKETING DIRECTORROCHESTER SOFTWARE ASSOCIATES

MITIGATING OUTSOURCINGSection 2 of 6

PANELISTS:

University of OklahomaState of Colorado

Dynamic FundsMichigan Farm Bureau

IN-PLANT PANEL:CHAMPIONS ENGAGE FOR THE FUTURE

AddressingOutsourcing Risk

MITIGATING OUTSOURCING

John Sarantakos, University of Oklahoma

We keep the administration in the loop about what we are doing and how we are impacting the University of Oklahoma (OU) community.

“ “

Mike Lincoln, State of Colorado P & D

Continual focus on the value of services we provide and seeking complementary value-add to our core competencies.

“ “

Mike Lincoln, State of Colorado P & D

Making sure our customers are publicly singing our praises publicly lessens the likelihood of conversations about FM groups and outsourcing.

“ “

Mike Lincoln, State of Colorado P & D

Efficiency and optimization

in the forefront of your activities speaks volumes to

your customer base and parent organization about

your “lean and mean” focus.

“ “

Andrew Yee, Dynamic Funds

Our relationships with customers help stave off some of the threat. We offer analytics and job post mortems and constantly look for improvement and for how wecan do things that are different and unique.

“ “

Karen Meyers, Michigan Farm Bureau

This relates to relevancy and providing a necessary servicefor the organization. You can’t put a price on service and our ability to meet the needs of our clients better than anyone else can because we know their business so well.

“ “

For more information or to view the entire set of questions and panelist answers from the session, visit:bit.ly/championpanel