how ibm enables its workers to innovate: replace management selection with crowd selection

© 2011 IBM Corporation

How IBM enables its workforce to innovate

Mary Keough, IBM CHQ, Innovation Communities ManagerRyan Hutton, IBM CHQ, Technology Adoption Program Manager


Innovation Management Today

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Death by management selection

Death by natural selection

Creation by innovators

Con

vent

iona

l M

odel

Man

aged

Ana

rch

y M

odel

NUMBER OF GREAT IDEAS OVER TIME

IDEA EVALUATION PILOT PROJECT

PRODUCTION

© 2013 IBM Corporation3

The Innovation Lifecycle

Brainstorm share ideas

Incubate and

collaborate

Validate and iterate

Identify the challenge

Implement, go to

market

I N S

I D

EO

U T

S I

D E

Partners

Clients

Internal Stakeholders

IBM Lines of Business

GTO, GIO, IBVreports

FOAK


CIO I Fund ITAll the activity happens on this intranet site – proposing ideas, commenting,

volunteering, and funding!


The place where employee innovators find a community, refine their projects with early adopters and prove the business value to decision makers.

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“Decision makers” Develop & nurture relationships to ease transition of innovation from TAP to decision outcome

“Early Adopter Community”Informed by the TAP program they

adopt technology offerings and contribute feedback that helps shape

innovations

“Innovators”Submit their innovations to TAP to gather feedback that helps iterate

to shape innovations

Drives a culture of innovation

Self-service

Accelerates adoption of new technology

It’s fun!

What is TAP?

© 2013 IBM Corporation6

A single place to make new technology accessible, test it, measure adoption and uncover disruptive innovation.

IBM

enables the route to market

PRODUCTS OFFERINGS

The TAP Site


promotion discovery feedback

+ + +

hosting

TAP Provides

…free to all innovators

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Thank you.