how do we get better when we're already so good? © 2014

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HOW DO WE GET BETTER WHEN WE’RE ALREADY SO GOOD? Mark Sturgell, CBC Performance Development Network 1

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How Do We Get Better When We're Already So Good? -- CHOICE #3 and the Questions that Lead to Improved Results What does it take to get improved results in your business? A viable business plan, a growth strategy, a marketable value proposition, cash flow, capable talent, the ability to attract and maintain customers…the list goes on. Chances are, you have these in place and already manage them for growth. What else is there? How do we get better when we are already so good? Truly great leaders know from experience that even their highly refined ability to see what is needed is limited by their own assumptions and beliefs. They recognize the choice they make daily: to accept things as they are or seek new actions that lead to improved results. Executive coach Mark Sturgell, offers Choice #3. He demonstrates how the fundamentals of greater success and growth are in the questions we ask, questions that stretch our assumptions, beliefs and the results we can produce. The right questions help you see what you're not already seeing. Mark offers questions that you cannot always answer right away, questions that require hard thinking, questions that test your assumptions, reveal possibilities and lead to right action that you and your team might not otherwise have conceived - game changing questions.

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Page 1: How Do We Get Better When We're Already So Good? © 2014

HOW DO WE GET BETTER WHEN WE’RE ALREADY SO GOOD?!Mark Sturgell, CBC Performance Development Network

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Page 2: How Do We Get Better When We're Already So Good? © 2014

— David Hutchens, Outlearning the Wolves, 2nd Ed, 2000 !

— Peter Senge, The Fifth Discipline: The Art & Practice of the Learning Organization, 2006

Every organization is faced with the challenge of finding ways

to create the results it desires.

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Page 3: How Do We Get Better When We're Already So Good? © 2014

HOW DO WE GET BETTER WHEN WE’RE ALREADY SO GOOD?!Mark Sturgell, CBC Performance Development Network

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THREE CHOICES

1. I am defined by my circumstances.

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Page 5: How Do We Get Better When We're Already So Good? © 2014

THREE CHOICES

1. I am defined by my circumstances. 2. I can brainstorm new ways to act.

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Page 6: How Do We Get Better When We're Already So Good? © 2014

THREE CHOICES

1. I am defined by my circumstances. 2. I can brainstorm new ways to act. 3. I can see the world in a new way.

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CHOICE #3

Think of a time when you needed to change or learn something new…

• How did you know learning or change was needed?

• What were the characteristics of the environment?

• What did the leader(s) do?

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How do we get better when we’re already so good? What does “so good” look like? What does “better” look like?

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TWO WAYS TO CHANGE AN

ORGANIZATION:

1. Change leaders

2. Change the leaders

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THE MEASURE OF A LEADER

Their actions are a reflection of your

leadership.

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Measure of a Leader, Daniels & Daniels, McGraw-Hill (2006) 2012

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WHAT DOES ‘BETTER’ LOOK LIKE?The five CORE* agreements are:

1. As Is — People must agree on the current situation as it really is.

2. Environment — People must agree on what’s happening around them, which they’re unable to affect, but which will affect them.

3. STAKE — People must agree on what’s at stake if they stay where they are and don’t change.

4. To Be — People must agree on a cogent vision of the future they desire.

5. Strategy —Finally, people must agree on how to break out of the As Is and chart an irreversible course toward the To Be.

*Chris McGoff, The Primes: How Any Group Can Solve Any Problem

2012

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Page 12: How Do We Get Better When We're Already So Good? © 2014

GOOD TO BETTER

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Assumptions

Behavior

Results

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WHAT DRIVES NEW RESULTS?

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New Possibilities

NEW Possibilities

Passion drives results; but then

what drives passion? Passion

What drives hope?

Hope

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To create new possibilities, we must

CHALLENGE our Assumptions

Passion

CHOICE #3

PassionHope

NEW Possibilities

Challenging our Assumptions sometimes means CHOOSING our

Attitudes... And owning up to our Dreams!14

Page 15: How Do We Get Better When We're Already So Good? © 2014

MARK STURGELLPDNcoach.com

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WHAT DO YOU WANT?

“If you REALLY want to go there, why haven’t you already been?”

!FIELDWORK:

Make a list of at least 100 dreams: what you want to Do, to

Have, to Become…with your Family, Friends, Finances, Faith, Followers, Fitness, Fun, Freedom

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